We were in our homes and unable to stop for gift due to carina virus. I didn't want my granddaughter not to have a gift on her 13th birthday so I contacted a company I saw on Facebook. Sydney had mentioned she would like to have a ring. I saw his beautiful ring on Jewlr website so I called them to see if they were still working. They said yes so I ordered it. The service was fast. I got it a sort time later and it was beautiful. My granddaughter loved it. I will do business with this company again and I would recommend the company to my friends and family. Susan
My mom has wanted a mother's ring for ages Jewlr provided a way to create a custom ring for a reasonable cost. Designing the ring was very easy, choosing the style and stones. We opted out of engraving. We chose silver and all real stones and they I think were reasonable priced. Once ordered I liked that there was an option to track the package, which I chose and liked receiving the updates as to where my order was. Shipping was good the ring came on time and in good condition. The ring itself is lovely and is extremely good quality, I was super happy with it. Sizing was spot on (note we happen to own a ring sizer so we know exactly what size ring to order) and perfectly true to size. It fit my mom perfectly. Most importantly my mom LOVED it, she was so happy.
I have bought a ring and a necklace and thy both are absolutely gorgeous! Plus u get a free necklace with your order! I will be most likely be oredering more for mothers day and birthdays for my mom and grandmother!
Flimsy and bent. Not impressed. Chain is WAY too long for a bracelet. If this wasn't a birthday gift for the weekend you could be sure this was going back. Absolute waste of money, this was supposed to be a keepsake for my niece's 13th birthday and now I have to go out and buy a new chain and fix it myself.
This is the 2nd time I ordered from jewlr. I love their products and they ship really fast.
My first order I was hesitant but when I received my order, it was high quality and my husband loved it.
Will definitely order again!
Beautiful items. Ordered 2 rings as mine and my fiancees wedding bands. This was the only site we were able to find exactly what we waned and we were able to customize the rings perfectly. We cant wait to see them in person.
I had it rushed delivered... waiting to see if it is "Rushed
It says it won't be ready until June 7th so we will see. Everything has been great.
I tried to get it here faster. So we will see. Two day was only a day difference
The experience was amazing, From taking time to designing the jewelry, to manufacturing time, to shipping, Could not of been any better, And the Ring was Perfect. No design flaws, from the engraving to the intricate design of it all, absolutely will recommend to my friends.
Super simple and easy to personalize. I was able to make two necklaces; One for my grandmother containing 8 birthstones of her daughter, son, daughter-in-law, granddaughters and grandsons. And one for my mother-in-law containing 2 birthstones for her two sons. I will definitely be shopping with Jewlr again!
Easy site to maneuver. Gem size very oversized in pictures. I am not happy with the size of the simulated gems in the ring - we can hardly see them, except for the simulated ruby. Very disappointed in that.
Selecting and "making" the ring was so much fun. With my ring being a "high value" ring I had to speak to a manager to verify it was me and make sure everything correct. Later I had to change the size and there was no issues, extra charges or anything, just happy to oblige. I had a set date it was being shipped and to my pleasure it was overnighted, I had it the next day! It is perfect! Exactly as I pictured it, and fits perfectly! I will recommend jewlr.com to anyone and everyone!
Super late review it was great I was actually goin threw my email I wanted to buy my girlfriend another ring threw your site I forgot what size she was can you please email me the size of the last ring I bought *******@gmail.com
I was very surprised at the quality & weight of the pendant for the price I paid. When I received it and opened the box it was too beautiful for words. My husband was alittle choked up at the sentiment and how it looked. The best part is that it was 100% refundable but luckily it didn't come to that but it was reassuring knowing that I had the option.
Ordering online was super easy and I really liked that the images were in real time, every time I changed a stone it was updated immediately - I knew exactly what I was getting.
I will be a repeat customer for sure.
I received a ring as a gift for my birthday and liked the quality of it. I decided to look at the site for a gift for my daughter and found the perfect gift. I tried to look at the reversible rings but got kicked off the site twice. I decided to not bother trying again but think they are something I would like to look at in the future. Thanks, Colleen from NY
From the easy ordering, to delivery time, to the quality of the product I ordered... Everything was great! The process was amazingly easy, fast, and high-quality just as promised. The ring I ordered was even more beautiful than the picture showed! I wouldn't hesitate to order again.
The ring is as expected: very nice, very classy and delicate. Well Worth the price and the delivery was fast. My wife really enjoed it as well as the little necklace that was sent with it as a gift! The Customer service is also classy. Thanks
Ordered the Personalized Name Necklace with rope chain and SO disapointed in the quality. Chain is so thin, clasp is weak. The name is so thin it bends. Waste of money :( Wanted to give this to my niece for her 18th birthday but cant as quality is so cheap. Very very disappointing
First and foremost, the ability to CUSTOMIZE jewelry like this is innovation at it's finest, if you want to tell somebody you love them this website offers several ways for you to do it in your own unique way. Though the pieces are much smaller than anticipated, I wouldn't buy an engagement ring here, but they still look phenomenal and everyone I gave a custom piece to enjoyed theirs (3 persons) especially the woman I love which was most important. Size doesn't always matter! Lastly, I have to mention the customer service, some websites you send emails, call, and walk 500 miles just to reach somebody and have them them help you, I sent ONE email and they got back to me within a day. Truly outstanding and great business, I hope this company goes as far as those big name places that offer the same old everything.
I love this site, beautiful custom jewelry. This is my 2nd order in less than a year. If I had to think of one down fall of the site is the amount of time it takes to get your peice. BUT it is custom and right every time. My wife loved the 1st item I bought and I'm positive she will love this one too. Thanks again jewlr!
Ordered a birthstone ring for my granddaughter. I was given the option to order two additional items at a discount.
One of the aquamarine stines fell out the first day. The necklace changed colors after one week. The ring was not cheap. Junk jewelry.
Answer: It is the company making all the good reviews. I was just reading the bad reviews and found that I am having the same issue with everyone. Ring turning the finger green and made really cheep. Won't return money because the ring was re-sized This place is just a big Scam!
Answer: Hi Wendy P. There should be a stamp on the ring. The stamp is generally very small and sometimes hard to see.
Answer: Hi Trey p. Shipping is only 3 - 5 business days and the time for us to make it is less than 7 business days so if you ordered it then, you should have received it by now. Please contact customerservice@jewrl.com with you order number so that we can help you.
Answer: We can definitely provide you a discount code for the first order -- discount codes can be applied to non sale items. Please contact our customer care team at customerservice.jewlr.com and they will be able to help you with the order. Thank you
Answer: Hi Christine S. Thanks for your feedback regarding the email. When an item or wishlist is shared, only one email should be sent to the designated recipient. We appreciate you notifying us of this issue and we will look into it so that this does not happen. Regarding your second question we want our customers to feel comfortable and confident when shopping at Jewlr. That is why we offer an easy, 99 day return policy even if you've personalized the item with an engraving. If you are not completely satisfied with your purchase you may return it for a full refund. You can read more about our return policy here: https://www.jewlr.com/info/return_policy
Answer: Hi Eri We have both genuine and simulated stones. All genuine stones are unique and come in various colors. Some are lighter than others and, depending on the stone, some will have more inclusions. They are also very difficult to photograph and accurately depict on a website Simulated stones are created in labs so they wont have the same variations of a genuine stone. You can read more about this on our FAQs. https://www.jewlr.com/info/faq I hope this helps.
Answer: HI Lee J. Once the item is manufactured and ready to ship, the shipping time from our facility to Australia is 5 - 7 business days. You can see the manufacturing time on the website on each of the items as you personalize it.
Answer: Hi Regina - our silver products are made with. 925 sterling silver.
Answer: Hi Brandyn Someone will try to contact you but please, you can also email us directly at customerservice@jewlr.com - Please provide the email information that you would have used to place the order. This will help us to help you with your order. Thank you
Jewlr has a rating of 3.7 stars from 1,164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jewlr most frequently mention customer service, free gift and beautiful ring. Jewlr ranks 5th among Fashion Jewelry sites.