Love shopping here. Ships to the store for free, and items can be returned to the store. Win. Win.
I am finding they don't have the selection like they used to have
Can exchange merchandise at local store if necessary
Never have a problem returning items that don't fit.
I love this store. Always great deals and even the online shopping is easy.
Overall, my family & I shop mainly online. Items arrive swiftly. :)
There prices are over the top but they have really cute clothes and other things
Has improved with the new take over and is enjoyable to shop there again.
Men's clothing purchases have been good experience.
Thanks a lot, Just save $13 by spending $192. Perfect coupon at this time.
Tuve mi primera sesión de fotos en JCPenney y la experiencia fue maravillosa Melissa es encantadora y atenta! Volveré
Es ms somenos no tienes mucha exeriencia que digamos no tienes sera que tienes que practicarlo un poco mas mas mas
Answer: I believe that there is a policy related to coupons. The clerk did look up your. Credit card. If you had been shopping at a grocery without your coupon it would have been the same. It is nice that at times they have made an exception for you which was good customer service on their part. Perhaps you had a new clerk that was still training or very busy. You should not blame the store for one instance with one employee. You also should not expect special treatment just because someone has bent the rules in the past.
Answer: No. A waste of your money. The original warranty will suffice.
JC Penney has a rating of 2.1 stars from 526 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with JC Penney most frequently mention customer service, credit card and order online. JC Penney ranks 26th among Department Store sites.