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jClub.com

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Florida
2 reviews
4 helpful votes
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Support staff for Choxi is actually great
April 18, 2016

Pretty much everything that I have ever ordered was either a "second" or not as described. The descriptions of merchandise are flowery and deceiving in most cases. I think that everything sold are things that did not sell and this is a way of getting rid of them through discounts. Maybe I am just unlucky and a curmudgeon? I doubt it!

Date of experience: April 15, 2016
Texas
1 review
0 helpful votes
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Still waiting on resolution
October 17, 2015

I ordered two silver chains and a scale and received a confirmation of order.
Billed $48.45 on 9/21.
Received both chains ( $9.00 each), but no scales.
Then on 9/26, I was billed for 41.00(?)
Still no scales.
Received an email stating that my scales had shipped, but still waiting.
I will not be ordering anything else until this has been corrected.

Date of experience: October 14, 2015
Idaho
1 review
0 helpful votes
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Sticky window darkeners
May 10, 2016

I have yet to use the product, as I am afraid I need some sort of information as to how to put them on my windows. There was no pamphlet of any kind included to tell me or show how they should be put on the windows. If you have anything that could help, I would appreciate it very much.

Thanks

Date of experience: May 6, 2016
Arizona
1 review
0 helpful votes
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Trouble Not worth the savings
September 5, 2015

I notified Choxi that I received only 1 pillow of the "2pack" in an envelope that was torn open and the pillow was soiled. After 9 days of dealing with emails thanking me for contacting them and having to reset my password for nothing, I finally received the return and shipping label attached to an email. This should have been done the first day I contacted them. I will really have to want another item if I try ordering from them again. I am now waiting to see if they can correctly refund me for this horrible experience.

Date of experience: September 2, 2015
Arkansas
1 review
0 helpful votes
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FANTABULOUS!
January 8, 2016

I have shopped several time from Choxi. The savings are GREAT, it's sooo easy to navigate thur the site & to place an order. They are always giving the chance for free shipping which in itself is so reasonable. All my orders have showed up when they said it would. I have recommended this site to several of my friends. Why shop any where else when you can shop here.

Date of experience: January 5, 2016
Mississippi
1 review
0 helpful votes
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Handbags and shoes
September 19, 2015

Very good quality an great prices.
One problem. Would love to return one bag but didn't get a return label and don't know if you do returns. The bag is beautiful and has lots of handy zippered pockets for busy young people on the go but I'm a 76 year old who never carries much and the bag is huge. I didn't realize 12" by 14" would be so huge.

Date of experience: September 16, 2015
Pennsylvania
1 review
0 helpful votes
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Teriffic Products
April 17, 2016

I would give them 5 stars, but the last item shipped came in the display box with a address label slapped on, and the box looked like it had been tossed around the shippers stock room for a few weeks before hand. This item was a GIFT so having it arrive open to view by the intended receiver of the gift and the fact the box looks like a used piece of trash, I am withholding the fifth star for poor shipping practices

Date of experience: April 14, 2016
Texas
1 review
0 helpful votes
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Service is a little better
December 13, 2015

I have no problem with the products on the site, my only concern has been with prolonged delivery times and lack of communication. My latest purchase was very positive, notified and kept up to date on delivery, but I can't help but keep in mind, past purchases, that were severely delayed and then canceled by choxi.

Date of experience: December 10, 2015
Arkansas
1 review
1 helpful vote
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Easy Ordering
December 19, 2015

I've ordered items from Choxi several times and find that the ordering process is easy and fast. Prices are reasonable and less expensive than similar products in stores. The items have a thorough description and have arrived in good condition and have met my expectations as described. The sign up and payment process is quick and clear. I'll continue to shop on Choxi.

Date of experience: December 15, 2015
Utah
1 review
0 helpful votes
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Not Enough Info
August 23, 2015

Works great. Have three others in this product line. Was surprised at how large this one is. Looks the same but is twice as thick as my others. Bought it for my wife who won't use it because it's too large. More info on the product would have helped with my decision to buy.

Date of experience: August 20, 2015
California
1 review
0 helpful votes
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Chair surprise
August 22, 2015

Ordering and delivery went very well. The chair was lovely to look at, but not as comfortable as expected. The resemblance to an Eames swivel lounger appeared to be similar, but this chair does not recline and isn't relaxing at all. I can't return it since the box and other shipping material was destroyed when the package was opened, or else I would.

Date of experience: August 19, 2015
Nebraska
1 review
1 helpful vote
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Great Customer Service
November 9, 2017

I have ordered several times from jClub and have found the products received pretty much as advertised - decent pricing and decent quality. One order had not shipped as soon as others had, so I contacted them and the customer service was wonderful (quick response and issue resolved immediately). Another time I received a similar item but not the exact one ordered, but when I contacted them they were SO helpful getting the correct item shipped out right away and asked that I not return the other item due to their error (which I was able to donate to a charity). All other orders were received in a timely fashion, packaged well and I have been so pleased with my shopping experiences with jClub. Would recommend to friends and family.

Date of experience: November 9, 2017
Oklahoma
1 review
0 helpful votes
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Disappointed
April 5, 2016

I have received my full order of 3/11/16 and everything is good but, I still have not received 1 item that I ordered on 3/2/16. Very disappointed in this company. When I called almost two weeks ago I was told that they would look into it and I have not heard anything from them.

Date of experience: April 2, 2016
Minnesota
1 review
0 helpful votes
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Can't deliver
May 5, 2016

I ordered two sheet sets. It took six weeks to get one delivered and the second one could not be delivered because their delivery showed delivery was fulfilled. I also ordered a rare coin, which ended up being cancelled. Couldn't fulfill order. That's two times so I pretty sure I will not purchase from Choxi again.

Date of experience: May 2, 2016
Illinois
1 review
0 helpful votes
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Delay on an item
October 20, 2015

Usually my orders from Choxi take no longer than a week but my tablet was a little more than 2 weeks. As soon as I connected Choxi about my concern, 2 days later received email that tablet had been shipped, two day later the tablet arrived. It was awesome how quickly things got done.

Date of experience: October 17, 2015
Ohio
1 review
0 helpful votes
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Haven't received order
June 4, 2016

I placed an order on 4/26/16 and still haven't received part of my order. Also placed another order after that and haven't received it. My previous experiences with Choxi were good which is why I decided to order from them, but I will not be using their services again once I receive the remaining items I have ordered; if I ever receive them.

Date of experience: June 2, 2016
California
1 review
0 helpful votes
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Great Service
September 20, 2015

Have purchased several items, the purchasing is easy, the shipping is fast once it's shipped and Customer Service is real quick in helping. I had a question about the cost of my item and they were quick to reply and answered my question and then even gave me a free shipping code. I will buy again, I even got my boyfriend buying stuff. Thank you

Date of experience: September 16, 2015
Oklahoma
1 review
0 helpful votes
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Good Review
September 20, 2015

No complaints. Choxi delivers when they say they will and most items are good. The on line ordering is easy. Their site thoroughly describes the merchandise and many color choices are available on most everything. I am very pleased with the egg cooker.

Date of experience: September 16, 2015
Georgia
1 review
0 helpful votes
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Love them
November 1, 2015

I'm on this site at least three or four times a week. I love this site and the prices. I love the fact that they value us frequent shoppers with a $10 credit off an order or give free shipping. Customer for life.

Date of experience: October 28, 2015
Pennsylvania
1 review
1 helpful vote
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CS is pleasant but doesn't help
December 1, 2015

Did not receive an item (no matter what you order, it comes in one by one); when I asked for them to trace it, they gave me a run-around, said I could trace it myself. I want a refund and I'm still waiting for some resolution.

Date of experience: November 28, 2015

Overview

jClub.com has a rating of 3.2 stars from 7,428 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 4th among Daily Deals sites.

service
229
value
234
shipping
236
returns
107
quality
232