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jClub.com

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Mississippi
1 review
0 helpful votes
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Wrong items shipped
September 5, 2015

I appreciated the fact that I got a swift refund after the wrong items were shipped to me. However, I would've rather have the correct items. So as a result I am
Sort of indifferent and am not sure if I will be using choxi for future purchases. I have spent quite a bit in the past. But at this point I am undecided.

Date of experience: September 2, 2015
Illinois
1 review
0 helpful votes
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Order not received
May 9, 2016

I have had nothing but good to say about Choxi until this past order. I placed my order on April 11th & received 1 item. Have yet to receive the other 2 items. Contacted customer service twice & just told there is a problem with the manufacturer. I really want and need these 2 items so for now, I am waiting.

Date of experience: May 6, 2016
North Carolina
2 reviews
12 helpful votes
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Great prices and services
September 5, 2015

Website is easy to use. Prices are great. Customer service is excellant and very willing to make things right if there is a problem. I have been very satisfied with each item ordered and you get free shipping on top of it all.

Date of experience: September 2, 2015
Texas
1 review
0 helpful votes
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Almost a 5 star
February 6, 2016

Great site, but a few problems. Our Garmin is not the size that was described and I do not want a so called "Free Year subscription " to a magazine and don't know how to take it off and hope my charge card is not going to be charged. Choxi is a pretty good site for the most part, but the last purchase was not as we thought!

Date of experience: February 3, 2016
Maryland
1 review
0 helpful votes
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Very Satisfied
August 23, 2015

I am very satisfied with almost every one of my purchases. One items was wrongly sized in the description being smaller than actual size and another time, by mistake, Choxi sent me a wrong color in a pair of shoes. The reimbursement has been processed well and the shipments are mailed fast. Thus, I am very satisfied with most of my purchases. Thank you very much.

Date of experience: August 19, 2015
Texas
2 reviews
0 helpful votes
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Par excellence!
September 20, 2015

Great products, great customer service! Needed one follow up due to a small order issue. Resolved easily and quickly. What a wonderful little company. Hope it stays that way. Wonderful, not necessarily little.

Date of experience: September 16, 2015
California
1 review
0 helpful votes
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Always a Deal and Great Quality Products
May 5, 2016

I have been shopping through Choxi before it was called Choxi! I loved nomorerack and Choxi has carried on the awesome products, price, and excellent customer service. I am known in my family as the one who gets the best Home products of Towels and Sheets and Bedding! Share the Choxi experience and get rewarded! Please never overcharge because you know you are great Choxi. I love Choxi!

Date of experience: May 2, 2016
Florida
1 review
0 helpful votes
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Seems like the items I have ordered from you have been horrible. The key watch was broken, never worked. Shoes were so uncomfortable, the first pair I thought were going to be nice but we're terrible, the second pair was so cheap, I bought them 2 sizes too big and still couldn't get my foot in them. I also ordered other things sewing machine, sheets that fell apart, I purchased many sheets sets that didn't wash well. Would love to have my money back or better sheets... or I'm done!

Date of experience: March 16, 2016
Rhode Island
1 review
1 helpful vote
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Horrible Shipping!
May 25, 2016

I ordered a handbag on April 5 and it still has not shipped! Every time I email Choxi, I get the same exact answer but from a different customer service agent. Today I went on the Choxi website and now I don't see my handbag anywhere. I will NEVER order from this company again. They take your money immediately yet stink at get your merchandise to you.

Date of experience: May 23, 2016
Pennsylvania
1 review
0 helpful votes
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Unable to fill order
August 26, 2015

No contact after 3 weeks. Emails sent an situation reviewed by customer service. Received email after my request to cancel my order. Received an email confirming the cancellation. Next day received email saying order was shipped. Two items were able to be cancelled and refunds received. Had to place order with another site. First time this happened.

Date of experience: August 23, 2015
Texas
1 review
0 helpful votes
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Choxi
March 6, 2016

So far everything I have ordered has come in a timely manner. All items were as advertised. I had one issue where there was one set that was not shipped though it said it was. It talk one phone call and within 48 hours it was resolved and the item shipped. They have very good customer service.

Date of experience: March 2, 2016
California
2 reviews
0 helpful votes
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Best shopping site ever!
December 13, 2015

I have ordered so many diverse items from Choxi (formerly NoMoreRack). I have always been more than satisfied with everything I have bought. I love the hours of free shipping, I wait for those, and everything arrives so fast! I know when I order a gift, it will be here in time.

Date of experience: December 10, 2015
New York
2 reviews
0 helpful votes
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CHOXI is my favorite site...
January 9, 2016

Choxi always offers interesting items, most at low, very affordable prices... some are quite expensive, so you have the whole spectrum. The people at Choxi are wonderful to deal with and always striving to please... any issue, they're right back at you with a response and it will continue until the matter is resolved and they know you're pleased... I couldn't ask for better customer service.

Date of experience: January 6, 2016
New York
1 review
0 helpful votes
Follow E-s-s-s-i-e H.
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Ordering
August 23, 2015

I find that when I try to order after the free shipping is activated, Choxi server goes down. So I go in Google copy and paste and put my order in. You need to be computer savvy. Thanks to my son who have me on Skype and can walk me through this.

Date of experience: August 19, 2015
Florida
1 review
0 helpful votes
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Oddly odd but absolutely satisfied
March 6, 2016

Ordered 3 items - only one appeared with a notice of shipping. Other items were "no information on delivery". One was an iffy health supplement that i was happy to just cancel and get a refund. Yet, when i realized that the refund was being processed, i got an email from the supplier that the shipment was en route - same with the other item... so, all things ordered WERE received and are FINE - but the original communication was "iffy". I guess i understand the various vendors premise under which Choxi does biz but i'd rather know that an item is "pending" vs. "delivery information unknown"... especiallly when i'm billed the FULL amount at the time of "place order" vs. "when shipped".

Date of experience: March 2, 2016
New Mexico
1 review
0 helpful votes
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Customer Service
April 7, 2016

I ordered some merchandise and I had a problem with the free shipping. When I contacted the customer service at Choxi they explained how certain items cannot be shipped free. They sent me a code for $10.00 credit, so when I order again I can use that towards my next shipping fee.

Date of experience: April 4, 2016
Pennsylvania
1 review
0 helpful votes
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AWESOME
October 3, 2015

My experience with purchasing from is Awesome.
The white dress was to small, and the sweat shirt
Also was too small. But all in all, the boots fit fantastic
I will continue to shop with you, if only you would make the clothes bigger xxl. That's why I'm giving you 5 stars.

Date of experience: September 30, 2015
Oklahoma
1 review
0 helpful votes
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Great little electric broom
September 24, 2015

My tile floors were hard to sweep up all little bit, but this sweeper works perfectly for that purpose. Love it.
Seems to drag on carpet even after pushing carpet mode, but don't care, love love it for the tile floor.

Choxi was great to work with and shipped my order quickly.

Date of experience: September 21, 2015
Florida
1 review
1 helpful vote
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The service is horrible! I placed my order approximately 3 weeks ago for three items; my credit card charge was charged for all 3 items yet only one item has shipped.

When I contacted them the response I received was that is our policy and no you can not cancel your order.

Date of experience: June 4, 2016
California
1 review
0 helpful votes
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I've been charged for items I never received
January 8, 2016

Ordered my grandkids boots for Christmas. As of today January 5,2016 I have not received the boots nor Can Choxi tell me what happened. I've wasted gas going to my local post offices trying to see if they were being held. Im very disappointed. I'm out of two pair of boots and I lost my money ($64.00)!

Date of experience: January 5, 2016

Overview

jClub.com has a rating of 3.2 stars from 7,428 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 4th among Daily Deals sites.

service
229
value
234
shipping
236
returns
107
quality
232