jClub.com

I have had good experiences in the past but there's two items that I've ordered recently and did not receive. I didn't receive the item, correspondence regarding the delay in shipping, cancellation of the product, etc. So I really don't know what to think at this point especially with the price of the items that I purchased. Both items were the same type and I believe the same brand but I would have to check to be 100% sure. If that product can't be sold or shipped to my state, there should be consider

Loved nomorerack and wish they didn't sell out to Choxi. Choxi switched someone else's order with mine, but included their shipping label so I could see what happened. Someone in CT has three king size set of sheets. I have nothing, as I used the shipping label to return the queen size sheets sent to me by mistake. I have sent six emails and called twice. They keep saying "we need to escalate this to our manufacturing partner". The finally sent a echeck for $16.80 but they owed me $41.20. Never ever order from them!

My Orion hair dryer arrived in a few days!. It was so much Cooler than I thought, polka dots, in a very nice reusable box, I love the look and it works great.
The smartwatches came a few days later, they were for my granddaughters B'day, for her and her friend to use... 1 worked immediately, the other was dead. Choxi had me return them both and I am waiting for the replacements. This was not choxi's fault, but they stood behind the product... Once I get the replacement, i will let them know if they work or not... I am satisfied at this point.

I have had very good experiences shopping with Choxi. They have things that I'm not able to find at retail stores for an affordable price. I have purchased many things from them. One of the things I like is that if something doesn't fit it can be returned and they can give you a credit or refund your money. Many places make it almost impossible to return items that don't fit. I also like the fact that they give credits to customers who spend spend their money here. I will recommend Choxi to friends and I will continue to shop here.

I received an item that I could not use, despite careful measuring, it was way too small. I called and told customer service my issue, the representative could not have been more understanding and sent me a prepaid return label. She made sure that the label was printed as it should be and then she instructed me on how to package the item and return it.

I received a confirmation from Choxi that they received the item and were processing a full refund, there were no issues and no delays. They said customer satisfaction was their primary goal and clearly, they MEANT it. I have ordered from them before and will do so again, you cannot beat the prices OR the service.

Usually I love the site but the chat customer service has been horrible. They are not answering the question I am asking and using canned responses for a totally different issue. I love my ring I purchased it broke I wanted to know how to get it replaced all they kept saying was we are sorry your not happy with your purchase that is not true I love my purchase. I work in customer service as a supervisor and take chats daily if I spoke to my customer this way I would not have a job very unhappy with my experience.

I've been shopping with this site (and its affiliates) for over 2 years, which is rare for me (consistently) because the products I've purchased have (on average) been 85% to my liking. In the beginning, there were a few snafus, but it was the excellent customer service that kept me coming back, time and time again. I enjoy the variety and promotions immensely. Even if I don't buy anything at that time, it's a great site to window shop until I do...

I bought a couple of items and like they said they all arrived at different dates and the last one I was sent the wrong shipping info stating that my item was delivered at another state but when I contact choxi's customer service, they search it and sent me the right shipping update. I had my item delivered two days after that. I'm very satisfied the way the take matters when the customer is concerned or worried about the items bought. Would definitely buy again.