jClub.com

I've been shopping on Choxi since it was NoMoreRack. It used to be an incredible service, but on my latest order, only one item arrived within the shipping timeframe. The other wasn't even listed as having been shipped. I contacted customer service to find out what was going on, and got crappy 'cut 'n paste' answers about waiting even longer with no information coming. Finally, a MONTH after I ordered my items, the final bit arrived. However, the crappy customer service and lack of follow up on their end has this as my last purchase from the site. The discounted prices are great, but not at the cost of actually getting my items.

Choxi does indeed present opportunities to their customers to find bargains [hundreds of them] that tempt when resistance is low and want takes over need; I developed a problem that needed to be addressed. I had to close the site for my own good. The quality of the products offered was in the mid to upper range for most items. The time offered for canceling orders was next to none if you wanted to check reviews. When products arrive there are no directions or warranties with the merchandise. Choxi does an okay job of following through with Customer Service. I have learned a few good lessons regarding self restraint and online buying.

I have got killer deals on Choxi. The shipping is why I shop this site. Customer Service is exceptional. Love week nights when shipping is free for 3 hours. Check it out! I am a bargin rat. Wish they would get the price tag gun again. Never had to send anything back.

I have placed several orders since June and received only one in the last 3 months. When I called the first time, I was told they were "processing" it. When I called back to complain, I was given credit on my choxi account. So, being trusting, I ordered several more items to clear up my credit balance. After waiting a reasonable amount of time, I sent customer service an email and never got a response. Now, calling at 11:00am on a Wed, the company recording says the office is closed and to call back Mon-Fri from 9-6 EST. They just keep taking orders and keep your money. Buyer beware------don't buy from them.

Great customer service. I sent jClub an email asking them to help me fix something that I had done wrong when ordering and I received an answer/solution/fix within a few minutes (high 5 to Adam!). I have never had that kind of customer service from a on-line business. I appreciate the quick response and will certainly continue to do business with them. I feel they stand behind their promise to give great customer service. Thank you jClub.

I wish I would have read the reviews... I placed an order late July, it is now the second week of September, still no order. You call, they never answer, the recording says they are closed. Customer service has yet to respond to my request to cancel the order. I too ordered before when it was NoMoreRack, and they were great. Choxi SUCKS! It's a scam, I tried to check on my order and they couldn't tell me anything when I was actually able to reach the live chat. I'm just thankful that I didn't order more stuff from them. (and this site makes you put at least one star to rate them!) They are worth a negative 10 stars!

The little 7" Zeepad is a 4.4 Android Wifi touch screen. I take it every where. Even with the pre loaded games very entertaining. My 4 year old grandson loves it, so much. Comes with every thing you need to get started. Great product for the price.

I've found a lot of great bargains with Choxi. The shipping cost is reasonable, and, usually my order is delivered quickly. Occasionally, I've come across products that are described as "available in extended sizes," but, after clicking on the picture, it turns out that they're only available in XS to XL. And, once, I was unable to order a t-shirt that I wanted because the pulldown menu for "color" didn't have any choices to select.

Ordered five or more times-started fine. On two occasions product did not arrive, both were gifts, when I contacted them they were prompt and friendly but was told product was not available. Left me in a bind for a wedding gift, especially since no one contacted me to tell me they weren't available. Suggested they pull the items off of their site. Should also know when an order is placed that they will not be able to fulfill the order. A bit hesitant to order again. Still waiting for a delivery of an item ordered 5 weeks ago. However, I have been informed it has shipped.

The above order never arrived and after contacting Customer Service I was told that the handbag was no longer available from the manufacturer but I had never been notified of such. I then received three different emails telling me how I would receive my credit with different details. It ended up crediting my account. I then ordered another handbag to replace this original order on March 27 and to date this is the 14th business day and my order has not been received nor have I had any communication from Choxi. Their claim is that orders should be received in 10-14 business days and the buyer is sent a shipping notice which has never happened. They're forcing me to start shopping elsewhere.

I am a fairly loyal customer of Choxi. This time I ordered three items. One item I did receive and it was perfect--a present for my daughter on Mother's day. However, the two other items that I ordered have been shipped and I have heard nothing about them. I have complained to Choxi, but they have not responded.

Choxi did respond and this was resolved to my ultimate satisfaction. I am still a very happy Choxi customer! Thank you!