James Free Jewelers

I feel like family, here, and get treated like royalty. Have relied on Sergio as my consultant/specialist for years and love Joe, as well. I could write pages of praise but will let my continued loyalty speak for itself.

Excellent experience. Was a bit afraid to spend $$ over the Internet. Was so pleased to apply the 20% discount on a brand name item. Made me complete the purchase. Very quick and safe shipping. Thank you very much.

It is always a pleasure going into James Free. I frequently go in to have the diamonds in my wedding rings checked and cleaned. Everyone is so pleasant and friendly. Randy greeted me that day as he has many times in the past. He knows my name and what I like in David Yurman jewelry. I purchased a fabulous bracelet. He also held me view items for my wish list.

Thank you Randy and everyone at James Free.

Terri Brisendine

My wife and I went to James Free to get her a birthday present. As always, the people at James Free were friendly and very helpful. They respected our price range and found my wife just the right piece. This is why we return time and again.

The earrings came in a timely manner which I greatly appreciated. One earring is bent and very difficult to put the back on. It was very disappointing. No flaws other than that.

The design experience was good, rings are beautiful. Sherry was a pleasure to work with. Unfortunately, one of the two custom rings lost a stone only a couple weeks after we received them. Sherry said they will remake the ring but honestly, that makes me pause about the quality of the rings. We paid nearly $4k for two platinum rings with stones and one has already come apart. Hopefully the next ring is better.

For many years JF has been my go to jeweler. The experience is always pleasant, I never feel rushed or pressured to buy, specialists are extremely helpful and maintain a very good history on pieces I like and have purchased. This is so beneficial year over year for matching pieces. My wife loves everything I have purchased.

I lost the the stone from my engagement ring, Scot made it very easy to find another diamond, turns out Scot sold the original ring to my husband 24 years ago! Scott also arranged to get my ring back in the same day! I will go no where else to buy my jewelry! Thank you Scott for making that very emotional situation much easier to fix!

Karen Eckhart

I was more than pleased with Wes and Abby when I placed the order. This is a very classy store and I plan to purchase more items in the future. I received the ring today and I love it. Thanks again. Happy Holidays. Sincerely. Dawn

I was having trouble completing my purchase online so I called the company. I spoke with Molly. That was just the beginning! She stayed with me every step of the way, even including a personal thank you note with my pearls. Wow!

I needed a certain John Hardy bracelet for a birthday gift. They had the item, beautifully gift wrapped it and had it to me within 3 days. Also, can't beat their 3 year warranty and the efficient work of their customer servie people. Thank you James Free for making my wife's birthday a hugh success.

I ordered a Gucci watch on the James Free website, and had the item delivered to the Dayton store the next day. A store rep touched base with me and made sure I knew the order was in and had it ready for me that afternoon. Flawless service and product!

We have lived in this area for the past eight years and purchased many beautiful jewelry pieces from James Free.The quality of the merchandise and the professionalism of the sales staff are consistently excellent. We plan to buy many more jewelry pieces and they all will be from James Free.

Dropped off watches for repair and maintenance, customer service was great, and while one watch took some time (out of their control), my wife's watch was serviced and returned quickly. Both watches look great and are working fantastic.

I had a wonderful experience with James Free. The saleswoman was helpful, patient and low pressure. I had to call back to pick up something and she was off that day. But I left her a message and she called me back on her day off.

I will certainly use James Free in the future.

Customer Service person, Abby, went out of her way to help me. I tried to order the ring online, and had problems with the system. Abby placed the order for me, and she was most helpful, patient, and great to work with. Thank you!

The first time I visited the store it was to have my watch (which was purchased elsewhere) cleaned and the battery replaced. The owner treated me like I was a long-time customer. He even offered to have my wedding band cleaned and polished! Great customer service in a lovely store.

This site is incredible and I love the excellence this site has to offer. The jewelry is beautiful and the prices fit any budget. I would recommend this site for the lovers and the one's ready for commitment.