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I bought a Gucci choker online and after confirming the purchase they emailed me back to tell me they had sold it in the store AFTER I had placed the order online. I spoke with Molly on the phone who seemed unsympathetic and more seemed to enjoy arguing than being helpful. That is not good customer service... Your policies are unfair to customers and I am extremely disappointed with how I was treated.
Tip for consumers:
Bad customer service, uncaring and disorganized
Products used:
Choker
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The design experience was good, rings are beautiful. Sherry was a pleasure to work with....
James Free was able to obtain a Rolex Air King that I desired. However, were unable to make me a...
