IziDressBuy

The dresses size is too small! The lace hem has 1 inch gaps and is extremely uneven! Customer service asked for pictures to prove this as if I could take a picture of the size! All I wanted was a return address and refund. No such luck. They suggested that I take it to a tailor. Not real sure but I bet a tailor couldn't fabricate lace to fix the hem or material to make the dress larger. I am stuck with a dress I can not wear! Very Upset. Facebook is spreading the word about Izidress as we speak.

I too was duped by this company! I orders a dress according to my measurements. Not only was it the wrong size, but the right shoulder wouldn't stay up. Not to mention the color was nothing like the picture! Customer service told me twice to take it to a Taylor to have fixed! How do you fix the color and one shoulder! Please, stay away from this company unless you want to throw your good American money!

Their return policy is very misleading. It states a 50% restocking fee for returned (non custom ordered dresses) which I would have paid. However, the dress has to be returned to China which isn't worth the money in shipping charges. I wasn't very pleased with the quality of the dresses. Customer service was poor and difficult to understand the person on the other end of the phone.

Today I received my dress. I'm extremely happy with it. The most amazing packaging ever! My dress arrived in a gift box. Then in a decorative bag to protect my dress with decorative papers inside. The dress was in PERFECT CONDITION. It fit me perfectly. I never write a review for nobody, but IZIDRESSBUY, were FABULOUS. I always order from other stores, but this time, I took a chance, and I'm glad I did! IZIDRESSBUY, pleased me all the way. I would definitely buy another dress from them AGAIN.

I ordered a mother of the bride dress. It arrived and smelled like mothballs. I am extremely allergic to mothballs. The color of the dress looked nothing like the photos. The dress did have a nice built in bra and slip. It looked dingy and yellowed. I tried to return the dress and get a refund. I spent $170. After months of trying to get some kind of answer from them... I just decided to forget it. I took the dress to a bridal consignment shop and got $50 for it. Live and learn from ordering from China.
I would NEVER order from this company again. Try to only order on sites that are through Amazon... then you have recourse.

I ordered a dress for my son's wedding. The dress was well made, but it was way too small and it was too heavy for the occasion. I contacted them and they did respond, but only to tell me to take it to a tailor or give it to a friend. You cannot return the dress. They have very poor customer service and basically will not refund or exchange. I discourage anyone from using them. So disappointed! Still on the search for a dress and out the cost of this dress!

After several interactions over email (of which I could barely understand their writing) they still refuse to assist in the fact they sent me the wrong shoes. I am also gravely disappointed with the quality of the dress I bought for my son's wedding. Fortunately I still have time to pick up another from a more reputable company.

This site is a complete SCAM. They find beautiful dresses from other businesses/websites and make awful replicas of them. I purchased a wedding dress from this site and it was not even close to what they had on their website. I emailed back and forth with them and was still unable to return my item. Now, I'm stuck with a dress that is useless to me. Save yourself the headache and do NOT order from this out of country scam-fest. UPDATE! This company renamed their site as IZI Lady! Just don't do it, spend your money somewhere worthy of it!

Their return policy is for monkeys. I don't expect my few pennies back from China. Will try and reuse the material on another dress I have. Should know better. Don't buy from them. Waste of money.

Ordered dress was size 12 fit more like a 8 couldnt get it on- said it was made for a chinese size 12 not american- no address for return and no refund- keep making new excuses to not get me the address - it is a horrible place of business never again will i order online! Scam artist hope they can sleep at night! CARMA GONNA GET YOU ALL IN THE END!

After months of the same discussions everyone else has had with Izi Dress about wrong size, too heavy, wrong material and them refusing to give me a return address, I filed a complaint with my credit card company and included the emails and my credit card company refunded my money to my card. Now Izi Dress emails me, "Kindly cancel dispute and we will refund your money once we receive verification from your bank that you canceled the dispute". Yeah right! Lol
File complaints with your credit card company and include those emails.

I purchased a dress for my sons wedding. Ordered it based on measurements from a seamstress and their size chart. My numbers were a combination of 2 sizes and I ordered the larger size just to be safe. Upon arrival the dress wouldn't zip up. Ultimately I lost 25 pounds before the wedding and the dress still didn't zip. Ironically I dropped 2 sizes in my regular clothes. After months of emails they agreed to refund my money upon receipt of the dress. I was given the address and advised best way to send the dress back that was trackable but wouldn't cost me extra taxes. I returned the dress based on that info in October. Today (5 months later) I spoke with the post office because they claim the dress still hadn't been received. To my horror I was told they get many complaints a day with same story. If your packaged isn't registered, once it's on the plane leaving the states it's no longer trackable. $125 for the original dress, $30 postage to return it and $100 for a new dress for the wedding later I find myself horribly disgusted with this company. They are almost impossible to reach in person, email communication leaves much to be desired and they are impossible to work with. Take your money and purchase your dress elsewhere.

Do not buy from IZIDRESSBUY.COM, company will not refund you, they do not honor their return policy, I ordered a dress made of Elastic Silk-like Satin and I received a 100% Polyester Woven Dress. What is on their website is not what you receive and the fashion jewelry is of very poor quality and again no refund for dress or cheap jewelry at a cost of $19.89 that they claim to be valued at $99.00. I have sent many e-mails all they offer is a credit ranging from $10.00 to $15.00 and then they expect me to resell it on-line or to another person. Really who will buy a cheap dress and 99cent jewelry from me. The total loss I have suffered is $ 151.91, Buyer Beware, I should have believe the negative review, hard lesson learned. By the way the price includes a $19.99 charge for having it custom made. The extra $19.99 payment gave me -- Sleeves that look nothing like the on-line web picture and the fabric is awful. The rating is 0 Don't shop at IZIDRESSBUY.COM and be careful I believe they are also listed under different names on other sites they have similar website layouts the name is the only difference.

This company is terrible! Based somewhere out of the country. Dress sizes are not the same as USA sizes but they claim to be. Return policy is ridiculous! Buyer beware. Stay away from this website. The bad reviews are all correct!

I bought a Mother of the Groom Long Gown and was horrified! I ordered a size bigger than what I would normally wear. I could not even zip it up, it was made very cheaply. What was supposed to be sequins were cheap plastic that could bend and fell off the dress! I had to spend $250 to have the whole dress tailored!
DON'T BUY FROM IZIDRESS!

HORRIFIED MOM FROM MICHIGAN!

Horrible experience. Ordered dress from the photo. "As shown" color was steel gray, enlarged picture to be certain of color. I received a dress that was a light brown (taupe) color and their answer was "it most approaches the color shown" and "it is a beautiful color anyway". It is but NOT ON ME. I had it custom made. They made the dress in most body areas exactly to the measurements, no room for movement. It is painted on! I can't move my arms or sit down. Bust area a mess, too wide, have to have it altered for additional expense. Cheap zipper, uneven hem 3 " too long. Suppose to be A-frame but looks like a trumpet skirt. No recourse as they are a foreign company with no honor.

I just received the dress I ordered today. It has a fault and the material is of very poor quality. I am very disappointed and need my full refund. I need a return mailing address to mail it back. The dress does not look as it is on the picture, also it is very poorly stitched.
Daiwantee Woolward

Spread the word about how bad this company, Izidress, and Fabvouge are.( they are all the same company) We need to run them out of business. They are taking us for a bunch of fools-- if you need to return your product here is the address that they refuse to give out
Zhu Meng
Room # 601 Xinghau technology park
298 Mayun rd. High tech
District, Suzhou, China
Post code *******

The dress i ordered was not the color or size i ordered- they refuse to give out their address-once i send pictures- like they require- of how bad the dress was- i stopped getting emails from them

Sent the wrong size and will not exchange it for the correct size. Impossible to deal with, STAY AWAY FROM THEM!

I ordered a dress advertised. The dress came in a different fabric - they advertised in Jersey but it was done in chiffon. The lace used was too heavy for the chiffon and it was all crumpled where the lace was attached to the chiffon - the workmanship was nothing like the picture. I could not use it for the occasion I ordered it for and it can never be worn. I contacted them and they took no responsibility for supplying the dress in the wrong fabric instead they offered me 10% of what I paid for it. I declined and advised them that they had done the wrong thing no reply and never replied any of my emails so I have lost $180.00 on my purchase. Don't ever buy from them again you will be burnt. All you out there be aware you will never hear from them once they get your money or you will be given 1/10th of your purchase price when they make a mistake.

This site is also FabVouge. Beware do not order from this online site. The merchandise is crap and not to quality standards. You can not RETURN item. This is out of China and customer service are all Asian and do not know how to speak English via live chat only. No phone number, no return address. BIG SCAM JUNK JUNK JUNK! Looks like Halloween costumes. Report this site as internet scam.

A couple of weeks ago, i ordered a dress to go to prom in and just received it yesterday. When i opened the box it was NOTHING like the picture looked. It was falling apart, cheap and itchy material, i put it on and looked like the bride of Frankenstein. I wasted $200 on this, my prom is in 4 days and i am dressless. Thanks a lot izidressbuy! DONT WASTE YOUR TIME OR MONEY ON THIS.

My name is Tracy and I received my wedding dress today! The dress was amazing! The delivery came just like they told me. And the dress was what I ordered! It was clean and it fit a little big, but that's how I ordered it! I would most definitely order from here again!