I was going to order something from your sight
But now very hesitant to. Reading all these
Negative things has put me off. Too bad too
It looked like you had so many beautiful
Dresses to choose from

asked by Mary M. on 5/9/15

4 Answers
Thumbnail of user madelynh1

Im so happy you did your research before you ordered from these people, dont buy ANYTHING from these people. The pictures arent really how the dresses look.

Helpful  (1)
Thumbnail of user janp33

Do not order from them! Dress was awful! Not like the picture & when it was two sizes too small they would not refund my money! Stay away from them at all cost! Ripoff!

Helpful  (1)
Thumbnail of user dianes55

Hi,
The dresses are beautiful on the web, but do not be fooled. Mine was nothing like the photo and if you have a problem, kiss your money goodbye. Once your money leaves the US, you have no re course at all, as told to my by a Lawyer. This company offered me $10 to repair a wreck of a dress. I fought back and forth and after 2 weeks, they offered me $14. Theybare discussing and care none for their clients. Stayvawaybfrom them and go to Macy's, Bloomies, or any other site and jeep your money in the US. You've been honestly warned. Good luck

Helpful  (1)
Thumbnail of user lindaa43

Hi Mary, The dresses on the website are beautiful. The chances of you receiving a dress that looks remotely like you ordered are slim to none. I was worried about it fitting and was very careful about measurements. I never imagined how awful the quality could be or that they'd substitute sequins for beads. The only thing right about the dress I received is that it fit perfectly. I went back and forth with customer service regarding the quality issues. Their policy is to give a full refund for quality issues. They started out offering me a 10% discount on the next purchase (seriously!). After much back and forth with customer service they offered a $5 refund, then $10 refund, then $15 refund. At this point it occurred to me I might have recourse through my bank because I ordered using my debit card. In fact, I was able to file a dispute and immediately received a temporary credit for the full amount, pending research. I notified customer service that I was done dealing with them, that I filed a dispute with my bank and posted complaints on 6 sites. Customer service wrote back saying to please not contact the bank and that it'd take a long time to resolve through the bank. That certainly was not my experience. I personally would never put myself through that again.

Helpful  (1)

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