Great service and delivery. No issues, printer was as described. Chatted with customer service before purchase and decided on this printer. Will return
Easy. Good website. I've been a customer for a long time and will continue to be for the foreseeable future.
Ordered wrong ink and IT Supplies helped me to get the correct ink and I was able to return the other ink. Thanks for the
Very easy to order and fast shipping. I buy all my inks from IT supplies
Shipment of supplies can be a little slow but they are the best at packing tings. It is rare that I get a damaged item. If there is a problem, they take care of it immediately.
This was my first time ordering anything for our Epson SC6000 plotter. Peggy made it easy and even called me to explain to me that Epson had discontinued the ink I had ordered. She took the time to explain all of that to me and then to send me the correct parts #'s for all of the ink.
I ordered some ink cartridges and paper in 8.5x11 and 13x19. The 13x19 paper didn't show a tracking number. I got the 8.5x11 paper and most of the ink cartridges in the first shipment by UPS. There were two more UPS tracking numbers which were one ink cartridges each. I was hoping the 13x19 paper would be in one of those shipments, but it wasn't. By this time it was the weekend, so I planned to call your customer service on Monday. I was away from home on Sunday, and the 13x19 paper was delivered by FedX. Luckily my landlady was there and could get it. I never got a shipping notice or tracking number from FedX. This is the third time this has happened. I live in a city with a lot of porch pirates, so I like to be home when deliveries come, but I can't with no tracking.
It took awhile to get the order adjusted to what I needed, but working with your staff made it pleasant. Thank you for being helpful and patient with me.
Order fulfilled promptly, well packaged, delivered on time, price comparable to other stores and the product was actually in stock.
I received the ink cartridges for my Epson P 600 printer i ordered in good condition and quick time.
I purchased a sublimation printer from It Supplies. I have no prior experience nor expertise in the realm of sublimation, but I purchased this printer with the intent to take my business to a new level. Deonna and Amber are amazing. Deonna reached out to me to inquire if I actually was versed in sublimation which was a total surprise to me given the fact that most companies are not overly concerned if your versed or not in and with the merchandise your purchasing. Deonna was very knowledgeable, courteous, helpful, pleasant and extremely thorough. She referred me to Amber who is a print specialist and assured me that Amber would be extremely helpful to me regarding anything relating to sublimation. Amber is amazing, she answered all of my emails and answered and addressed all of my questions, concerns and even explained things in great detail which gave me the clarification that I needed. Amber was extremely patient with me being I'm by no means tech savvy, very knowledgeable regarding some of the hang ups that I encountered with sublimation and extremely courteous and helpful. I'm happy that I choose IT Supplies to purchase my sublimation printer from and I will definitely make additional purchases from It Supplies because their customer service is everything and customer service is everything to me. Deonna and Amber are the best. Don't delay order from It Supllies you won't regret it!
Great product and great order delivery time window. Everything was easy to access and accurate to their description.
IT Supplies is my go-to company for paper and ink. Their customer service is the best.
Quick and easy, it's so much easier dealing with Epson via IT Supplies, Epson makes great printers, but they just don't have a face, or ever get back to me. ITs Customer Service is thorough.
Always the best prices and fast delivery. Can't beat the free shipping
Dennis is very knowledgeable and helpful. He helped me trouble shoot some issues with my large format printer too. Also, love the easy to use web site and wide range of products available. I always received my order very quickly.
The checkout process is terrible! Had to put in multiple email addresses, multiple entries for password. It took many m,any times and a very long time to complete! If I did not need the order items I would not come back here!
2/20 my packages arrived in a timely manner. Thank you. If you can make your check out cleaner I will consider improving your rating further. You provide a much needed and appreciated service for photographers!
My orders are always shipped quickly and very well packaged - always appreciate the personal help when it is needed!
Overview
IT Supplies has a rating of 4.8 stars from 825 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with IT Supplies most frequently mention and customer service. IT Supplies ranks 1st among Printers sites.
Instant Feedback
- Visit Website
- Rolling Meadows, IL, United States
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members