website thubmnail of ItsHD
How would you rate ItsHD?
grey star
grey star
grey star
grey star
grey star
Australia
1 review
4 helpful votes
Follow fred r.
Unfollow fred r.
Send Message
Share Review
Report Review

SCAM SCAM SCAM
June 7, 2016

These low lives have charged my visa card $600 over the past 9 months.
They tricked my 11 year old daughter to sign up for a 5 day free trial, and since been charging me $55.00 a month.

I did not realize what was happening until last month, bank will not do anything.

Hard earned money down the drain.
Die in hell you scum bags

Date of experience: June 7, 2016
South Africa
1 review
0 helpful votes
Follow Tebogo n.
Unfollow Tebogo n.
Send Message
Share Review
Report Review

Billing
April 12, 2020

I was interested and happy with this site in the beginning until I signed up and when I was no happy with the free subscription I phoned even email for them to cancel my subscription today I'm debited 649 in rands from this site which I never used and was not happy with from day one... when u call you will forever hold the phone as they will say no agents available at the moment please hold. How to I get my money back

Date of experience: April 12, 2020
Malaysia
1 review
7 helpful votes
Follow shin c.
Unfollow shin c.
Send Message
Share Review
Report Review

I canceled my account through https://support.itshd.com/cancel. They offered some other plan but no! I don't want it so I insist and pressed no, cancel my account. After few seconds of loading, it pops this {"errors":"No account was found with that data."} up. So I'm curious if it actually removed my account or not? Is it a better choice to cancel my card no matter what?

Date of experience: March 5, 2017
Texas
4 reviews
21 helpful votes
Follow karl y.
Unfollow karl y.
Send Message
Share Review
Report Review

I wrote a bad review earlier. They firmly refused to refund me and was very rude. I did get refund after calling my credit card bank and they easily got this scammer to refund me.

So, if you did not get refund, call your credit card bank.

Date of experience: February 1, 2018

Scam, scam, scam!
April 22, 2016
Previous review

If you do not cancel within 5 days, they will charge your credit card $34,95 a month and when you find out by reading your credit card statement, they will NOT refund anything.

Don't be fooled by the so-called "Satisfaction Guaranteed" on their website.

Date of experience: April 22, 2016
Virginia
1 review
2 helpful votes
Follow e R.
Unfollow e R.
Send Message
Share Review
Report Review

This is definitely a scam
September 5, 2018

I registered with them over a year ago and canceled immediately. They were not giving what they were actually offering. They continue to bill my card although i canceled with them. So i got my bank involved and canceled with my bank. Just the other day i noticed the site still taking money from my account. I called them and tried to resolve it. First suspicious thing i repeated my name and email several times and the didn't have an account for me. Then asked for my card number and guess what they found my card and told me it was canceled and can give me no further information. Now i work with credit cards everyday and i know Typically we ask for ex and csc to verify and/or process. My bank again has placed a claim for me on this matter... i learned a big lesson check reviews before i purchase.

Date of experience: September 5, 2018
Norway
1 review
9 helpful votes
Follow Marius W.
Unfollow Marius W.
Send Message
Share Review
Report Review

In short, they charge you from day six after the free trail, if you don't remember to cancel your "membership" thats fair enough. But they also might charge you 24,95 after you have cancelled. I cancelled my membership after 3 days into the 5 day trail. And thought I was done... but no. I just found out that they have charged my account for months now after i cancelled. They wont answer my mails and when I got them on the phone my cancelation was registered. But they still "stole" money from my account.

So to summarise: DON´T EVER SIGN UP WITH ITSHD! They will steal, make it hard for you to reach them in hope that you will give up.

Date of experience: March 23, 2015
Australia
1 review
2 helpful votes
Follow Daniel Y.
Unfollow Daniel Y.
Send Message
Share Review
Report Review

SCAMMERS BEWARE!
February 12, 2016

This site fooled me into signing up to a free 5 day trial for $3.95US however I was charged $5.59AU and an extra $1.42AU... and the movies are all c grade quality and really crap movies. DO NOT SIGN UP

Date of experience: February 12, 2016
Netherlands
1 review
3 helpful votes
Follow Katherine A.
Unfollow Katherine A.
Send Message
Share Review
Report Review

MAJOR@##$%#$@ SCAM!
January 23, 2018

I stupidly subscribed to this site, and then actually canceled it the same day. I got an email confirmation say the account was canceled and just noticed on my bank account that they have been charging me for the last 13 months! This site is such a scam! And then I called the company and they refused to refund my money and said that I had to dispute the charges with the bank. WTF! They are crooks. They hung up on my while on the phone because the conversation got heated when I told them that that was unacceptable. MOTHER@##$#%#@!

Date of experience: January 23, 2018
Cyprus
1 review
3 helpful votes
Follow ANDREAS T.
Unfollow ANDREAS T.
Send Message
Share Review
Report Review

Also had the same issue like the rest of you. They ve charged me 1 euro immediately after signing up for a free trial. Had to call the bank and cancel my card. Unfortunate once the payment is made you can not claim your money back. Good i saw these posts on time!

Date of experience: January 14, 2014
Arizona
1 review
3 helpful votes
Follow Karen T.
Unfollow Karen T.
Send Message
Share Review
Report Review

I was just about to register for the free trial when I thought I'd check to see what other people felt about this sight. Thank you very much for being there and saving me from an unpleasant experience.

Date of experience: February 5, 2011
Alabama
1 review
11 helpful votes
Follow Ron B.
Unfollow Ron B.
Send Message
Share Review
Report Review

Complete scam
July 28, 2011

Complete scam. I did LOOK at the site, and that is all. They billed me $35.00. AND, I found no way to cancel whatever I had done. So, I cancelled the credit card. I still don't know how they got my number. I will be more careful with Android's in the future.

Date of experience: July 28, 2011
Florida
1 review
4 helpful votes
Follow Briana G.
Unfollow Briana G.
Send Message
Share Review
Report Review

SCAM!
October 18, 2013

SCAM! A complete scam they people for the website are going to tell you that they need your credit card info so that they can verify where u live when really all they are going to do is charge you money... don't fall for what i did. I just got off the phone with my credit card company and cancel my old card and they are sending me a new one... Complete bs... i call the number and cancelled my "membership" as well

Date of experience: October 18, 2013
Georgia
1 review
7 helpful votes
Follow Lee W.
Unfollow Lee W.
Send Message
Share Review
Report Review

This website is garbage
September 28, 2010

This website is garbage. Your 5 day "Free" trial membership is not free and actually debited $39.95 on the 4th day of the "Free Trial". This is a huge scam and they also charge you to cancel your membership online. Yes you can do it over the phone, but you have to deal with rude people who try to talk you into staying with them for one more month for "Free". What a joke! I do not understand how the people who work there even sleep with themselves at night. Do not waste your time. SCAM SCAM SCAM!

Date of experience: September 28, 2010
Massachusetts
1 review
1 helpful vote
Follow melissa a.
Unfollow melissa a.
Send Message
Share Review
Report Review

Itshd.com
April 30, 2017

F#! K Itshd.com I never sighned up for this s!*t yet they've taken 80 dollars out of my account then the b%#! H told me they do not give refunds if I find her I will beat her $#*! f%! K*@g scammers

Date of experience: April 30, 2017
GB
1 review
9 helpful votes
Follow Laetitia V.
Unfollow Laetitia V.
Send Message
Share Review
Report Review

It's a rip-off
August 16, 2010

It's a rip-off. I was looking for an obscure Italian film, they said it was available online on their website. You get the first month as a free trial, I signed up and suddenly the obscure movie didn't exist anymore. The free-trial is free but if you don't cancel, they will automatically start charging their premium rate and they charge you to cancel your subscription online... Except you can do it for free on the phone, but you have to ring the US, so it's far from free, it's a rip-off and they are liars, liars, liars, liars... Oh and of course you cannot contact them by email, funny that?!

Date of experience: August 16, 2010
Louisiana
1 review
8 helpful votes
Follow xero g.
Unfollow xero g.
Send Message
Share Review
Report Review

I had never gone to its site or its sister sites. I haven't even seen my credit/debit card in weeks, for I have recently moved into this new apartment. When I looked to see if my pay had been deposited, the very same night it was deposited, not long after I was billed!

Date of experience: November 7, 2010
Canada
1 review
3 helpful votes
Follow Bob C.
Unfollow Bob C.
Send Message
Share Review
Report Review

I too was a sucker... after considerable enjoyment of Netflix, I turned to this site because they were promoting western movies which I enjoy. Trusting they were similar to Netflix, I gave them my credit card number to take advantage of the free trial... little did I know that I would be billed Cdn$42.47 and not even get to see a single film on their site. I am going to notify the RCMP of what I consider a scam ao that they can deal with it internationally.

Date of experience: June 22, 2013
Ohio
1 review
2 helpful votes
Follow b b.
Unfollow b b.
Send Message
Share Review
Report Review

I gave them a seldom used email address I have, but when I found out they wanted my cc number to view a "free" tv show, I didn't sign up. Within 48 hours I received over 2600 spam emails in that account. I never received any prior to that. DO NOT give them your email address!

Date of experience: November 28, 2012
GB
1 review
3 helpful votes
Follow jordan w.
Unfollow jordan w.
Send Message
Share Review
Report Review

This website is a complete an utter joke, I only ended up on it through an accidental click on a different website, then all of a sudden im getting emails from them 'thanking me for joining and they hope i enjoy my free trial'

Then I go to a cash machine and see that i have been charged for the subscription, i have no idea how they have gotten hold of my bank details. I have reported this website to the appropriate authorities aswell as the fraud team working with my bank. Fingers crossed they can sort the problem and stop this website STEALING money from innocent people.

Complete and utter $#*!s!

Jordan

Date of experience: October 15, 2011
Canada
1 review
4 helpful votes
Follow James E.
Unfollow James E.
Send Message
Share Review
Report Review

Can't believe I got scammed too. I thought that only happened to old people. I just did this tonight, thought I was getting a "free" membership. Then get an email saying the $39 monthly charge. PANIC! I cancelled via the phone number in the e-mail, then called and actually got a person. I told her they are scam artists, nowhere does it say there is a charge when you sign up. I made her verify my membership was cancelled. Which it was, I then called my credit card company and reported this. They have kindly blocked my card and are mailing me a new one with different numbers... so I think I'm safe. And suggest you do the same with your credit cards to be sure you're not charged anymore.

Date of experience: August 7, 2013

Overview

ItsHD has a rating of 1.1 stars from 61 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ItsHD most frequently mention credit card, free trial and complete scam. ItsHD ranks 191st among Streaming Movies sites.

service
1
value
1
returns
1
quality
1