website thubmnail of ItsHD
How would you rate ItsHD?
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Minnesota
1 review
3 helpful votes
Follow Tim W.
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It's a scam!
January 7, 2014

It's a scam! They say you can sign up for a free membership on a month to month basis but their terms and conditions contradict their marketing.

SCAM!

And their catalog of shows suck. Stay away, far, far away! Hope this helps save you $35.00+ When I went to cancel, they offered monthly for $2.00. What a joke!

Date of experience: January 7, 2014
Massachusetts
1 review
1 helpful vote
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34 was taken from my account for some reason but this stupid website, and when I called to cancel this account they can't find it. Criminals I want my $#*!ing money

Date of experience: February 20, 2017
GB
1 review
4 helpful votes
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Just looked through my partners bank statement and saw she had paid them for 10 months £39.95 a month and never realised it should'n't be allowed. Now shs changing her bank account so she won't pay them anymore. It should be illegal for them to get away with it in today's society

Date of experience: June 12, 2011
Maryland
1 review
4 helpful votes
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This site BS and I like to know how they got my credit card information. I don't remember ever giving them permission to do anything and I went my money back. 39.95 that was taken out of my account today, now I can not pay my rent. Can you help me?
Thank you,
Smathews

Date of experience: October 1, 2011
Australia
1 review
10 helpful votes
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I don't even have a membership with this company and it take $27.11 dollars out of my bank every month or so

Date of experience: August 6, 2015
New York
1 review
2 helpful votes
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Complete scam
July 10, 2013

Complete scam. Its a piece of garbage movie site, with no decent movie. Once you cancel, you get charged for the dollar... something (more than they mention). On top of it, you get a confirmation of the cancellation but they charge you another $40 even though you cancel within the 5 day grace period that they allow you. I cancelled within the hour of signing up and got charged the $40 anyway. All in all complete scam organization.

Date of experience: December 20, 2011
New Zealand
1 review
3 helpful votes
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I was shocked to see the $39.99 on my statement and it took me a long time to figure out where the money had gone. Lesson is, don't give out your bank details to try get a free trial.

HOWEVER

I emailed their customer service informing them that I had not watched any movies during my trial (nothing worked) and could I please have a REFUND. They responded within afew hours and 3 days later the money was back in my account. I wasn't expecting to see that money again, seriously impressed!

Date of experience: January 12, 2012
Canada
1 review
7 helpful votes
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SCAM!
October 5, 2013

SCAM! RUN! I was signing up for another site and somehow ended up accidentally giving these crooks my credit card info; The person at their 'call centre' admitted she was in the 'Carribean' before she hung up on me when I asked if a charge was going to appear on my statement as I wanted their membership cancelled (they use bait and switch via other sites); I reported them as a scammer to my bank when I cancelled my card. DO NOT give these criminals your information. I am sure they are paying off the corrupt officials in the corrupt country that they are located in and won't be arrested.

Date of experience: October 5, 2013
Canada
1 review
10 helpful votes
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I was looking to watch a bit of an obscure movie about WWII and a post directed me to this website. First off the movie wasn't even available after I registered and then I couldn't cancel my trial online or they would charge me. I had to call them to cancel for free! Craziness. At least the lady on the phone was reasonable and listened.

Date of experience: July 26, 2014
Ireland
1 review
3 helpful votes
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Scam artists
July 20, 2013

Scam artists. I didn't register for this site. I have no idea how they got my details. I noticed €35 coming out of my account last week and looked into. Was seriously shocked to see it went to a website I have never heard of. It turns out I had paid them for 9 months! I rang them up and was told I could only be offered a 6 months refund. I asked to speak to a supervisor but there was not one available. I left my details with "Shelly Ann" from "the Carribean".
No call came.
I ran again and AGAIN there was no supervisor. Had no option but to leave my details. I'm not expecting a call back.

Date of experience: August 21, 2012
Iowa
2 reviews
4 helpful votes
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I too fell for their free trial but thought that the 39.95 was a yearly fee. I used it once and was not impressed. I now found out that I have been charged 39.95 for april, 39.95 for may, and aleady charged for june! I called them twice and both times was disconnected! I had to call my credit card to cancle any future charges but I am still out $120 for the one partial movie. This company is located in the UK and should be investigated.

Date of experience: May 12, 2013
California
1 review
9 helpful votes
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This website is fraud
January 16, 2014

This website is fraud. Right After i signed up i canceled right away on the phone. And i want to talk directly to them to get a confirmation for the cancellation but no one on the phone. Few days later they charged me 0.95 cent.
I called my bank and let them know and my bank refund back to me 0.95 cent.
I am not sure what we should do to stop this website. I called this number *******065 and complain that all movies are scraps, why they charge me 0.95 cent even I already cancelled. I told them to look at the review, they all have one star. They hang up on me. I called again and tell them that they should remove that website

Date of experience: January 16, 2014
Iowa
1 review
3 helpful votes
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It's a scam as there cancelation page seems to not work. They say they have movies that they do not have. They people that you talk to on the phone are the most rude people I have ever head from a business.

Date of experience: December 14, 2010
Alaska
1 review
9 helpful votes
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I was just charged US $1 on my amazon/chase CC, from itshd.com, which I have never even heard of. I had to close my Amazon/Chase card. I contacted itshd.com, and the woman was rude, and kept telling me I don't have an account there, of course I don't, it was charged as fraud, but she credited the US $1 back to the CC, which I told her I already canceled.

Date of experience: June 10, 2014
Michigan
1 review
2 helpful votes
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I got scammed as well. To cancel your account, you have to call the number in the email. The site doesnt have a link to cancel the account on it. I called the number and cancelled the account. I then tried to sign back on three times and it said each time that the email and password were invalid. If you need to cancel the account call the number on the email.

Date of experience: July 25, 2013
Wisconsin
1 review
3 helpful votes
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I agree with the previous reviews - they claim to have certain movies, but after signing up, these movies are nowhere to be found. The "5 day" trial appears to be done after 5 days - it isn't, and you pay big money for the next month of "premium membership."

Here is the most interesting thing: I was sent a "confirmation e-mail" when I signed up, but it was tossed in my spam folder, so I didn't notice it for 3 weeks. I only realized I was scammed when viewing my credit card statement, and immediately canceled my membership. Then, I got a "notice of cancelation" e-mail in my regular inbox - WITHIN A FEW MINUTES. Somehow, they made the initial e-mail get sent as spam, but not the 2nd e-mail. That's how ItsHd.com makes money. People don't notice they're getting ripped off until it's too late.

Date of experience: May 14, 2011
TT
1 review
12 helpful votes
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JOANNE WELLS
March 22, 2015

I was scammed to by ITSHD, I have NO IDEA how they got my credit card information and I was dbilled for several months without noticeing this. After investigation, my credit card company said that the transaction appears to be valid. This is the biggest SCAM I have encountered online!

Date of experience: March 22, 2015
Singapore
1 review
0 helpful votes
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Scammer
January 31, 2020

The company deducted my credit card thou I told them to cancel. The website does not have any show that we wanted

Date of experience: January 31, 2020
Australia
1 review
2 helpful votes
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Crap website and its hard to cancel tried finding out who they are and had issues locating the site again and when I do finally log on the movies as previous people they are crap and you wonder why people look at downloading movies illegally will find another way where I do not have to pay so much I might as well have Foxtel in place LOL

Date of experience: July 16, 2013
Singapore
1 review
5 helpful votes
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WHAT YOU GET AT "ITSHD.COM"
(1) they charge for what they claim is FREE.
(2) you CANNOT log into their site.
(3) when you send trouble tickets to their support, they NEVER come back.
(4) they will bill you on a RECURRING basis.
(5) they charge you for terminating their service, if you ever succeed terminating.

HERE'S WHAT YOU DO.
(1) have your credit card replaced so that there's no more recurring charges.
(2) report this con job of a merchant to your credit card company.

Date of experience: February 15, 2011

Overview

ItsHD has a rating of 1.1 stars from 61 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ItsHD most frequently mention credit card, free trial and complete scam. ItsHD ranks 193rd among Streaming Movies sites.

service
1
value
1
returns
1
quality
1