ipsy

I ordered a bag just out of curiosity and the products felt so cheap, I didn't like anything in it, I cancelled the subscription and got a free bag so why wouldn't I give it another chance, right?
I thought maybe it was just that one bag.
NOPE horrible products not even one good one, I immediately cancelled the subscription which is a long annoying process, oh but today a long later I got a email that I got charged from ipsy...
Those mf didn't even tell I was gonna get a email for cancelation conformation, oh and they don't give refunds for there $#*!ty makeup bag.
So now I'm stuck with more trash being delivered to me..

I enrolled into a membership for almost $14 a month they charged my card almost $22 last month and now this month they charged my card twice without my acknowledgment so if you're going to order from them please be careful I wouldn't advise it

I switched from boxy charm to see what they have to offer and i went with a year subscription where i pay once a month and they charged me close to $300 dollars. Which makes no sense at all. I am suppose to be payimg 26 dollars a month and i still have to pay that once a month even after they took close to $300 dollars from my account

I'm fairly new to Ipsy, referred by my daughter. My daughter loves it and I so far love it too. I had questions to the company about my daughters referral link that I forgot to use and they responded within 24 hours of my inquiry. Plus, after speaking with my daughter they have indeed gave her the points for referring me. I would say that their response time was fairly quick considering how this company has grown and in my opinion is considered GREAT CUSTOMER SERVICE. I have had no problems with them and I will continue receiving their products.

I began mine in December of 2016. I really like trying all the different products and i think they matched me with my stuff pretty well. The shipping is what made me cancel. It is never here when it says it will be sometimes it comes even when the tracking says it hasn't shipped? Recently i ordered 2 separate items from their ipsy offer menu. It was suppose to be delivered yesterday so i check the tracking and it was damaged en route and sent back. Ipsy sent me a snarky reply to my questions. I still have not received my bag for this month which was supposed to come on the 12 and now its the 17 and the tracking has halted in Ohio since the 11, im in Michigan. So idk what the hold up is. My offers purchase was also damaged in Ohio. I don't understand whats going on. But going through this is not worth the monthly roller coster of excitement and disappointment.

Someone used my card to send ipsy. I have never signed up for ipsy. They kept emailing me my flirts and last name to another state- 389 Dinan Salem road lot 1 typertown, Mississippi. I live In California. I contacted ipsy and was not responded to. I changed my debit card number and 1-2 days after changing my debit card number got an email from ipsy saying missed payment for September glam bag. Today is Friday September 2nd. Recieved an email yesterday, "failed payment for September ipsy bag" some girl or guy in Mississippi is sending herself this ipsy junk on my dollar and the company is so stupid and cheap that I can't even call them. Disappointed is an understatement. Not ok that they have my personal information.

I was charged for a glam bag that I didn't purchase. The subscription had been canceled January 21,2023, in which, should have never have had to be as I didn't order anything but was charged $16.04 on February 1st 2023. I called credit card company so they were aware, but I can't call ipsy to straighten out my issue, hmm, what kind of business are you running here IPSY. BUYER BEWARE. Really didn't want to rate at ALL!

I just received my May bag and was disappointed. I have been a member for going on 3 years and was getting fairly decent bags. This last one was not good. Very disappointed in the 4 things I received, when the site says we were getting 5 items. And, I wasn't at all happy with the items. I do enjoy shadows, blushes, lipsticks, etc. However, I have asked not to receive anything with a glitter effect and I continue to get eye shadows and highlighters with the glitter effect. I've been looking forward to receiving the mascaras as that was my favorite item and what I noted I truly wanted; however, haven't received any mascara for a LONG time.

I let my daughter use my debit card to get a membership in January glam bag x and glam bag plus then in February glam bag x again but the price increased 12 bucks, also glam bag plus and 18.00 for ipsy marketplace, wtf is that. 108.00 charged for February took a damn month to get them and doesn't use half of it.

I joined with a promise of a surprise gift of a certain amount. The joing was "cancel any time", which I did. Did not receive my gift nor did I receive my money's worth of items. All items was cheap and unnecessary and even damaged beyond use. Dont waste your time or money.

I wanted to try Ipsy to see if it was worth it so I paid for a years worth and wasn't aware when the year was up I was going to be charged another year. I wasn't given a heads up or anything. When looking over my bank statement I seen I was charge I canceled my membership and emailed ipsy. I was told I would receive the refund after receiving the refund I was soon charged again and they tried telling me they can't see on their end where I was charged even after sending this. So I'm out of the money and makeup.

I paid for 1 month to try it and I didn't received the bag. So i contacted the customer service and they offer to send an "accommodation" bag... and i never received it either. I tried to cancel my account but not in time! So I paid for and other month/bag and... not received it! So it cost me 25$ to never get the bags haha. What a scam. They don't want to refund me. Big disappointment.

I am not impressed. My 1st charge went through January 24th and it still says that I have no order and no tracking information for an order. Your already asking for my information for my February order when my January order hasn't even been sent, quick to charge my Ceedit card though.

They charged my credit card yet never shipped anything! I cancelled and sure enough they charged me a 2nd time for a 2nd shipment. They never sent one thing! There is no one to contact so I had to cancel my credit card and dispute the charges!

They are a rip off, fake, a scam and I been a member since June 2018 signed up waited for my July bag never got it, I tried looking for a ipsy toll free number, never found one. So I emailed them got a response they said my July bag was on it's way, no bag. I had to proceed by telling them if they didn't get my bag to me that I would consult with my lawyer, Ok. So then I finally got August glam bag but still no july... continued emailing them no response. No this morning September 1st. They are quick to take their payment for September but I still haven't received my july's glam bag. I will file a lawsuit against this fake, scamming $#*! site. Ladies be aware they to will get you. I even tried canceling my subscription. Have you all had any luck?! Please let me know. Thanks very disatisfied customer / customers.

So for those having trouble with cancellation go to membership page and at the bottom in VERY small letters is cancel. You have to keep going for the small words. It will ask you for 2 reasons but the large icon is to keep membership. Go under that and cancel. They will send you an email. Then go into email and push cancel again.

Now my package was super late, holiday season so ok i get it. Then the brush was nice, highlighter ok, the Tarte was way smaller than I thought it would be, and I dont like the lotion. And sadly my bags zipper isnt working:/
I honestly get more free when I buy from Ulta. I just got way more for a purchase of 20.00 than this hassle, and the products are way bigger.
For my birthday Ulta and Safora gave me a Tarte tha was at least twice this size.
I just dont think its worth the money. Im gonna always go buy make up from the other stores, might as well just get what I want and get their free gifts, that arent broken.