ipsy

Ipsy is by far the worst company! They take your money and don't send your product! The only reason I gave them 1 star is because I had to to write a review. I am not one to ever write reviews so by me writing this review must mean that I'm extremely pissed off at the company! Trust me don't sign up! It's a night mare to cancel!

One of my packages came open. I was charged for a bag but never received it. When I tried to cancel my account, I never received the cancellation link. This company is disgusting! Do not waste your money.

I have been trying to cancel my membership for some time now. I have gotten absolutely no where with this company. Sure they describe "How to Cancel Membership", but it does not work. All you end up doing is going in circles. Nothing but spinning your wheels. When I have written to them, I have been completely ignored! I have heard nothing back from them regarding my complaint about not being able to cancel my membership, but they are all over sending me emails telling me that they have shipped another bag which I do not want! I have had it and that is why I am hear trying to save others from this stupid waste of time, and all the aggravation! Do not order this stuff. The samples are small, and totally not worth what they charge!

I got 4 bags total. The only reason I un-subscribed is because I'm in supply with the products! Customer care responded quickly when I wanted to cancel. I always received my bags on time with a mixture of items varying from face creams, scrubs, eye shadow, lipstick/lipgloss, brush, perfume, nail polish, etc. If you use make-up often, this will be fun for you and is worth the $10. I don't understand why many people are putting IPSY on BLAST. If you want better quality products, then shop for them somewhere else. Don't expect that Smashbox will be in your bag every month. Overall, it's worth trying! :)

I really love this company. It's a great idea. This is my monthly gift to myself. The bags are adorable and over time I've replaced my make-up collection. And have gotten nail polish, face washes, hair conditioner, etc. This service is inexpensive and it gives you the chance to try new things. I've really liked some products that I've received that I normally wouldn't have bought. They might not get it completely right with every product they send u. But I'd say on average I have loved 4 out of 5 things in my bag. The only complaint I ever had was being able to claim my free gifts before they sold out. I did write them about it and got a response right away. I also noticed that they have added more things in that free gift category. So what I complained about has improved. I would definitely recommend ipsy to anyone who loves make-up.

Please, no one waste their time or money on this hack service. It really sounds like a neat idea... except it's a scam. I joined Ipsy 3 years ago but only recently signed up for the Glam Bag subscription. Mistake! I received my supposed shipping label for my November glam bag for tracking purposes, but it either never shipped or was lost, because the shipping information never updated and Ipsy couldn't explain what had happened to it. But instead of solving my problem, their customer service chastised me for sending more than one response while trying to solve THEIR problem! So now I'm out the November bag, just in time for the December one to ship. Also, word to those disgruntled as I: It will take about 7 steps to cancel your subscription, and even then you're not cancelled till you accept their automated email. Such a disappointment, as I heard many good things... guess you really can't believe everything you hear.

I posted this on Ipsy's Facebook 5 days ago and no response
I posted on your Facebook as I'm still getting no response. I posted this last Thursday.:
Yesterday my whole personal email contact list got over 300 emails each from you saying I was referring them. I had no way to contact anyone- I emailed 3 times with no reply. People were getting these on their work computer as I did too. I don't know what happened but I wonder more why no one will get back to me

A friend of mine told me about Ispy and I instantly wanted the goodies for myself too. I love trying new products but hate spending way too much for something that in the end I may never use again. So this to me was perfect!
I started the sign up process on their site, answered the beauty questionaire, and just as I was about to give my credit card info I thought to myself... I better take a look at some reviews. Was I ever glad I did! Thank you all that posted and saved me the hassle! Sounds like it might be ok here and there, but with poor customer service and too many hits and misses... its just not worth my time. Thank you but I'll keep my 10 bucks!

I canceled 2 years ago due to piss poor quality, quantity, and total lack of follow through with customer complaints. I was in formed that the company was overhauled, and everything had improved. Well apparently NOT, I've been billed for 3 bags, and have yet to receive anything. Do yourself a favor ~ stay away from this scam, and inform others to do the same.

Never received my bag. The only way to contact customer service is by email and they don't respond for 5 days, then they're emails are disorganized. They say they can't fins my account. I have to prove everything. It took more than 20 days for them to take action (after the time the sight says you have to wait to contact them if you don't get your bag), after repeated attempts to correspond with them; I send over 12 emails. They said they would send another bag. Another 15 days after they made that claim and still no email to say that this replacement bag has even shipped. What the heck! So now it has been months since I paid for the bag. So annoying and frustrating!

I can't tell you how many times I've tried to cancel my subscription. They make it extremely difficult. When you do finally cancel they will randomly resign you up and charge you. This morning I woke up snd noticed that they had upped the price by $5 without any warning. Absolutely not okay. They need to send out an email in advance if they're going to do that. I will be cancelling because it's not worth $15 and believe me I've been a subscriber for over 2 years. Maybe one of the 5 products will actually be something you wanted and signed up for. I end up giving away most of my Ipsy bag to friends.

Ipsy used to be my favorite makeup sub box. Now, they are throwing in unknown brands and including items like cheap children's lip balm and so called $200 items that have genetic ingredients compared to their real brand name counterpart. I guess it's legal for a company to knock off their own brand, but then they really shouldn't be pricing it the same as the original product! Plus, they are not upfront about these knocked off products, you have to do the research yourself. Also, they are including items such as an unknown brand of menstrual moisturizer... not for everyone! If you like repeats of Huda palettes and unknown brands, you might like paying $25 - $50 a month for this, otherwise try another sub box!

Four months so far without transaction problems. They do hit the card a while before they ship. I have had one item missing from a mailer. They use bubble mailers that have self adhesive. The company mailed a replacement. That is good service considering these are inexpensive samples. Not canceling yet as most products are higher quality. I don't participate in the social media they make a big part of earning extra free stuff. The rewards don't tempt me.

I cancelled after the first month because the bag of items was trash. They wouldnt let me delete my card info, so I said whatever I cancelled its good. Three months later I find they signed me up for a different refreshment pack and have been charging me monthly since. Do not order from them. Terrible company, no refund available.

Signed up in April, still waiting for May bag, June bag and now it's almost July. Keep getting smoke blown up my butt from their help center. Supposed to be sending a May replacement bag, been several days and no tracking. Great concept, horrible logistics canceled subscription