Please, no one waste their time or money on this hack service. It really sounds like a neat idea... except it's a scam. I joined Ipsy 3 years ago but only recently signed up for the Glam Bag subscription. Mistake! I received my supposed shipping label for my November glam bag for tracking purposes, but it either never shipped or was lost, because the shipping information never updated and Ipsy couldn't explain what had happened to it. But instead of solving my problem, their customer service chastised me for sending more than one response while trying to solve THEIR problem! So now I'm out the November bag, just in time for the December one to ship. Also, word to those disgruntled as I: It will take about 7 steps to cancel your subscription, and even then you're not cancelled till you accept their automated email. Such a disappointment, as I heard many good things... guess you really can't believe everything you hear.