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Join the fastest growing virtual mailbox and digital mailbox service company in the country. View the plan that best fits your needs and just like that, you have a new address and so much more. Learn more here.


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iPostal1 Reviews Summary

iPostal1 has a rating of 4.6 stars from 3,442 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.

This company responds to reviews on average within 1 day

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35,722 reviews

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Florida
1 review
0 helpful votes
Follow Rosemarie B.
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I haven't experienced any issues or have any concerns at this time. Thank you for your convenience and amazing customer service

Date of experience: November 24, 2025
Larry B. — iPostal1 Rep
1 hour ago

Hi Rosemarie,

Thanks for your review. We are happy to hear about your great experience with our Customer Service team.

Sincerely,
IPostal1

Illinois
1 review
0 helpful votes
Follow Cole A.
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Experience has been great so far, ran into some document verification issues at first. Customer service helped me get everything squared away very helpful!

Date of experience: November 17, 2025
Larry B. — iPostal1 Rep
7 days ago

Hi Cole,

Thanks for your review. Our team works hard to provide great Customer Service, so we appreciate your feedback very much.

Sincerely,
IPostal1

Massachusetts
1 review
0 helpful votes
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A much needed service but the representative at my pick up location was not very pleasant. It seemed like I was an interruption.

Date of experience: October 10, 2025
Larry B. — iPostal1 Rep
2 weeks ago

Hi Mark,

Thanks for your review.

We are happy to hear you find our service to be helpful.

We work closely with our mail center partners to ensure that our standards of service and quality are maintained, and will, of course, follow up with your mail center. Our Customer Service team is always available to assist if there is ever a problem at one of our locations.

Sincerely,
IPostal1

Florida
1 review
0 helpful votes
Follow Desiree K.
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I enjoy the notifications and photos that I get in my inbox. I can schedule a pick up of items I want to receive by mail. The local office is very friendly.

Date of experience: October 28, 2025
Larry B. — iPostal1 Rep
4 weeks ago

Hi Desiree,

Thanks for your review. We are happy to hear about your positive experience with our service.

Sincerely,
IPostal1

Mexico
1 review
0 helpful votes
Follow Dianne G.
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There is a serious delay in the processing of my mail. I requested a letter to be scanned on October 15th, today is October 27th and the letter is still not scanned. I had my cousin try to pick up a package, on the scheduled time, there was no one there and the store was closed with a notice of a subpoena on the door. He went back an hour or two later and there was still no one there.

Date of experience: October 27, 2025
Larry B. — iPostal1 Rep
4 weeks ago

Hi Dianne,

Thanks for your review.

We are sorry for the delay in receiving your content scans. Our service standards call for tasks being completed by the end of the day if submitted by 1:00 PM, or otherwise within 24 hours.

We strive to maintain high service levels at all of our mail center locations. Our Customer Service team is always available to assist if there is ever a problem at one of our locations. You always have the option to move your digital mailbox to another iPostal1 address. We can make this simple and fast.

Our Customer Service team will follow up with you.

Sincerely,
IPostal1

Florida
1 review
0 helpful votes
Follow Mel N.
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The process to set up was so easy and the user experience has been so convenient! I got assigned a mailbox very quickly after applying, which is actually more like a physical street address, which has been useful for places that do not accept PO Boxes. I use my iPostal address for all of my businesses so that I can maintain a level of privacy. The piece of mind that this has given me to not have to use my actual physical location on public records is worth everything.

Date of experience: October 27, 2025
Larry B. — iPostal1 Rep
4 weeks ago

Hi Mel,

Thanks for your review. We are happy to hear that you have found our service to be helpful. A Digital Mailbox is a big improvement over the traditional mailbox, and with iPostal1, half of the price!

Sincerely,
IPostal1

California
1 review
0 helpful votes
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Performing as expected
November 6, 2025

Performing as expected. I'm still learning the best way to get my mail forwarded. Choosing 1-3 day delivery seems to be more like 7 days before I receive it so I'm not sure how to get it sooner without paying a substantial fee. The explanations are a little vague.

Date of experience: October 21, 2025
Georgia
1 review
0 helpful votes
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The experience has been good as the features, clear pricing, ease of opening and variety of services have made iPostal a competitive option. Also, the availability of a Virtual Notary was much appreciated and helpful with meeting timely deadlines.

Date of experience: October 23, 2025
Larry B. — iPostal1 Rep
1 month ago

Hi Customer,

Thanks for your review. We appreciate very much that you took the time to share your experience.

Sincerely,
IPostal1

GB
1 review
0 helpful votes
Follow Frost N.
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Its really too early to say, but the experience has been great so far. Its nice running a business and having the security and professionalism of a brick and mortar business address.

Date of experience: October 6, 2025
Larry B. — iPostal1 Rep
2 months ago

Hi Frost,

We know running a business comes with a lot to manage, so we're glad we could make handling your mail and packages easier. Thanks for choosing iPostal1.

Sincerely,
IPostal1

New York
1 review
0 helpful votes
Follow PEDRO S.
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Me siento muy bien con los servicios brindados por ipostal

Date of experience: October 6, 2025
Larry B. — iPostal1 Rep
2 months ago

Hi Pedro,

Thanks for the great review. Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.

Sincerely,
IPostal1

Florida
1 review
0 helpful votes
Follow Ankit T.
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Great services
October 13, 2025

Great services. It was easy to set up. I am still new. I have not started receiving any mail yet. So, I will let you know later. Thank you.

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Date of experience: October 3, 2025
Larry B. — iPostal1 Rep
2 months ago

Hi Ankit,

Thanks for your review. We are happy to hear you found our services to be helpful.

Sincerely,
IPostal1

South Carolina
1 review
0 helpful votes
Follow Chris N.
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I've only had the service for about a month or so and it's working as advertised which is great. I really like the scan so that I can see what's delivered

Date of experience: September 29, 2025
Larry B. — iPostal1 Rep
2 months ago

Hi Chris,

Thanks for the great review. Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.

Sincerely,
IPostal1

Pennsylvania
1 review
0 helpful votes
Follow Tracy G.
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The information you gave me regarding my services with virtual Staples does not line up with you the information you gave me.

Date of experience: September 29, 2025
Larry B. — iPostal1 Rep
2 months ago

Hi Tracy,

Thanks for your review.

We have thousands of happy customers using our services, but we need to know more to understand the issues you are having. Our Customer Service team will follow up with you.

Sincerely,
IPostal1

California
1 review
0 helpful votes
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Had a friendly experience
September 28, 2025

Had a friendly experience. Good customer service. 👍

Date of experience: September 18, 2025
Larry B. — iPostal1 Rep
2 months ago

Hi Howard,

Thank you for your review. We are happy to hear that you had a great experience with our Customer Service team.

Sincerely,
IPostal1

Florida
1 review
0 helpful votes
Follow Amesia P.
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I've had a great experience with iPostal so far. The setup process was smooth, and everything has been very easy to use. I really appreciate how convenient it is to manage my mail and packages, especially on the go. The service has been reliable, and the staff have been helpful whenever I've had questions. Overall, I'm very pleased and glad I chose iPostal.

Date of experience: September 17, 2025
Larry B. — iPostal1 Rep
2 months ago

Hi Amesia,

Thank you for your review. We are happy to hear that you have found our service to be helpful. A Digital Mailbox is a big improvement over the traditional mailbox, and with iPostal1, half of the price!

Sincerely,
IPostal1

California
1 review
0 helpful votes
Follow Abhishek B.
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This is a good service as your alternative mail address

Date of experience: September 17, 2025
Larry B. — iPostal1 Rep
2 months ago

Hi Abhishek,

Thanks for your review.

We are happy to hear about your positive experience with our service.

Sincerely,
IPostal1

Missouri
1 review
0 helpful votes
Follow Jo C.
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Not happy nowhere in advertisement does it say notary requirements or that you have to pay 25 more

Date of experience: September 17, 2025
Larry B. — iPostal1 Rep
2 months ago

Hi Jo,

Thanks for your review.

The USPS requires that the Form 1583 be notarized to help prevent fraud, protecting both you and the mail center. Many mail centers allow you to sign the form in their presence, in which case notarization may not be required. To notarize your form without going to your mail center, you need to use the online notary service for $25.

Our goal is to make using iPostal1 simple and pricing transparent. The online notarization requirement and pricing is listed in the FAQs section on our website.

Our Customer Service team will follow up with you.

Sincerely,
IPostal1

Colorado
1 review
0 helpful votes
Follow Malcolm R.
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Setup was more involved than I expected, because of postal regulations, but they do everything they can to help. If you have them forward your mail to another address, be aware that "UPS Ground" is not actually magically 1 day shipping, as stated. Use one of the other shipping options that costs what you would expect for overnight. Also, leave one extra day off turnaround for the physical mailbox facility to receive, process, and ship.

Date of experience: September 17, 2025
Larry B. — iPostal1 Rep
2 months ago

Hi Malcolm,

Thanks for your review. We are glad our team was able to help.

The USPS requires that the Form 1583 be notarized to help prevent fraud, protecting both you and the mail center.

We provide real-time shipping rates so you can choose the option that best fits your needs and budget. Once a package is shipped, responsibility is transferred to the carrier (UPS, in this case). We recommend reviewing the available UPS shipping options to ensure you select the service that works best for you. Please note that UPS Ground is not guaranteed for 1-day delivery. If you require guaranteed next-day shipping, we recommend selecting an overnight service option.

Our service standards call for tasks being completed within 24 hours of being requested.

Sincerely,
IPostal1

California
1 review
0 helpful votes
Follow Theresa V.
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I just got started using this service so I haven't had a lot of interaction yet. I have only been sent one piece of mail but it was junk mail but I told them to toss it. Easy navigation and worked pretty well.

Date of experience: September 17, 2025
Larry B. — iPostal1 Rep
2 months ago

Hi Theresa,

Thanks for the positive review. We appreciate very much that you took the time to share your experience.

Sincerely,
IPostal1

New Jersey
1 review
0 helpful votes
Follow Claudia D.
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Is very helpful!
September 18, 2025

Is very helpful! The price is affordable and have different plans and services. I'm happy that I choose this company, to have a PO Box. Thanks!

Date of experience: September 8, 2025
Larry B. — iPostal1 Rep
3 months ago

Hi Claudia,

Thank you for your review.

We are happy to hear that you have found our service to be helpful. A Digital Mailbox is a big improvement over the traditional mailbox, and with iPostal1, half of the price!

Sincerely,
IPostal1