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iPostal1 has a rating of 4.6 stars from 3,442 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
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I haven't experienced any issues or have any concerns at this time. Thank you for your convenience and amazing customer service
Experience has been great so far, ran into some document verification issues at first. Customer service helped me get everything squared away very helpful!
Hi Cole,
Thanks for your review. Our team works hard to provide great Customer Service, so we appreciate your feedback very much.
Sincerely,
IPostal1
A much needed service but the representative at my pick up location was not very pleasant. It seemed like I was an interruption.
Hi Mark,
Thanks for your review.
We are happy to hear you find our service to be helpful.
We work closely with our mail center partners to ensure that our standards of service and quality are maintained, and will, of course, follow up with your mail center. Our Customer Service team is always available to assist if there is ever a problem at one of our locations.
Sincerely,
IPostal1
I enjoy the notifications and photos that I get in my inbox. I can schedule a pick up of items I want to receive by mail. The local office is very friendly.
Hi Desiree,
Thanks for your review. We are happy to hear about your positive experience with our service.
Sincerely,
IPostal1
There is a serious delay in the processing of my mail. I requested a letter to be scanned on October 15th, today is October 27th and the letter is still not scanned. I had my cousin try to pick up a package, on the scheduled time, there was no one there and the store was closed with a notice of a subpoena on the door. He went back an hour or two later and there was still no one there.
Hi Dianne,
Thanks for your review.
We are sorry for the delay in receiving your content scans. Our service standards call for tasks being completed by the end of the day if submitted by 1:00 PM, or otherwise within 24 hours.
We strive to maintain high service levels at all of our mail center locations. Our Customer Service team is always available to assist if there is ever a problem at one of our locations. You always have the option to move your digital mailbox to another iPostal1 address. We can make this simple and fast.
Our Customer Service team will follow up with you.
Sincerely,
IPostal1
The process to set up was so easy and the user experience has been so convenient! I got assigned a mailbox very quickly after applying, which is actually more like a physical street address, which has been useful for places that do not accept PO Boxes. I use my iPostal address for all of my businesses so that I can maintain a level of privacy. The piece of mind that this has given me to not have to use my actual physical location on public records is worth everything.
Hi Mel,
Thanks for your review. We are happy to hear that you have found our service to be helpful. A Digital Mailbox is a big improvement over the traditional mailbox, and with iPostal1, half of the price!
Sincerely,
IPostal1
Performing as expected. I'm still learning the best way to get my mail forwarded. Choosing 1-3 day delivery seems to be more like 7 days before I receive it so I'm not sure how to get it sooner without paying a substantial fee. The explanations are a little vague.
The experience has been good as the features, clear pricing, ease of opening and variety of services have made iPostal a competitive option. Also, the availability of a Virtual Notary was much appreciated and helpful with meeting timely deadlines.
Hi Customer,
Thanks for your review. We appreciate very much that you took the time to share your experience.
Sincerely,
IPostal1
Its really too early to say, but the experience has been great so far. Its nice running a business and having the security and professionalism of a brick and mortar business address.
Hi Frost,
We know running a business comes with a lot to manage, so we're glad we could make handling your mail and packages easier. Thanks for choosing iPostal1.
Sincerely,
IPostal1
Me siento muy bien con los servicios brindados por ipostal
Hi Pedro,
Thanks for the great review. Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.
Sincerely,
IPostal1
Great services. It was easy to set up. I am still new. I have not started receiving any mail yet. So, I will let you know later. Thank you.
Hi Ankit,
Thanks for your review. We are happy to hear you found our services to be helpful.
Sincerely,
IPostal1
I've only had the service for about a month or so and it's working as advertised which is great. I really like the scan so that I can see what's delivered
Hi Chris,
Thanks for the great review. Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.
Sincerely,
IPostal1
The information you gave me regarding my services with virtual Staples does not line up with you the information you gave me.
Hi Tracy,
Thanks for your review.
We have thousands of happy customers using our services, but we need to know more to understand the issues you are having. Our Customer Service team will follow up with you.
Sincerely,
IPostal1
Had a friendly experience. Good customer service. 👍
Hi Howard,
Thank you for your review. We are happy to hear that you had a great experience with our Customer Service team.
Sincerely,
IPostal1
I've had a great experience with iPostal so far. The setup process was smooth, and everything has been very easy to use. I really appreciate how convenient it is to manage my mail and packages, especially on the go. The service has been reliable, and the staff have been helpful whenever I've had questions. Overall, I'm very pleased and glad I chose iPostal.
Hi Amesia,
Thank you for your review. We are happy to hear that you have found our service to be helpful. A Digital Mailbox is a big improvement over the traditional mailbox, and with iPostal1, half of the price!
Sincerely,
IPostal1
This is a good service as your alternative mail address
Hi Abhishek,
Thanks for your review.
We are happy to hear about your positive experience with our service.
Sincerely,
IPostal1
Not happy nowhere in advertisement does it say notary requirements or that you have to pay 25 more
Hi Jo,
Thanks for your review.
The USPS requires that the Form 1583 be notarized to help prevent fraud, protecting both you and the mail center. Many mail centers allow you to sign the form in their presence, in which case notarization may not be required. To notarize your form without going to your mail center, you need to use the online notary service for $25.
Our goal is to make using iPostal1 simple and pricing transparent. The online notarization requirement and pricing is listed in the FAQs section on our website.
Our Customer Service team will follow up with you.
Sincerely,
IPostal1
Setup was more involved than I expected, because of postal regulations, but they do everything they can to help. If you have them forward your mail to another address, be aware that "UPS Ground" is not actually magically 1 day shipping, as stated. Use one of the other shipping options that costs what you would expect for overnight. Also, leave one extra day off turnaround for the physical mailbox facility to receive, process, and ship.
Hi Malcolm,
Thanks for your review. We are glad our team was able to help.
The USPS requires that the Form 1583 be notarized to help prevent fraud, protecting both you and the mail center.
We provide real-time shipping rates so you can choose the option that best fits your needs and budget. Once a package is shipped, responsibility is transferred to the carrier (UPS, in this case). We recommend reviewing the available UPS shipping options to ensure you select the service that works best for you. Please note that UPS Ground is not guaranteed for 1-day delivery. If you require guaranteed next-day shipping, we recommend selecting an overnight service option.
Our service standards call for tasks being completed within 24 hours of being requested.
Sincerely,
IPostal1
I just got started using this service so I haven't had a lot of interaction yet. I have only been sent one piece of mail but it was junk mail but I told them to toss it. Easy navigation and worked pretty well.
Hi Theresa,
Thanks for the positive review. We appreciate very much that you took the time to share your experience.
Sincerely,
IPostal1
Is very helpful! The price is affordable and have different plans and services. I'm happy that I choose this company, to have a PO Box. Thanks!
Hi Claudia,
Thank you for your review.
We are happy to hear that you have found our service to be helpful. A Digital Mailbox is a big improvement over the traditional mailbox, and with iPostal1, half of the price!
Sincerely,
IPostal1
Answer: Hi Elayne, Thanks for your question. You can find Office Buildings and Coworking Spaces under the locations tab on our website. We're happy to be able to say that we've had thousands and thousands of customers that have been able to successfully use our addresses for DMV, business, banking purposes and more. Throughout the years that we have offered our digital mailbox services, we've found that each institution/state has their own software and guidelines that are followed to verify the addresses. We highly recommend directly contacting the institution(s) that you are hoping to register your iPostal1 address with to confirm if it will be acceptable. We understand that there is a possibility that not all of our addresses may work for all purposes, and because of this we do provide you with a 30-day grace period. You're welcome to try us out - and if you end up closing the account within 30 days of signup because you couldn't use the address, you can reach out to us to request a full refund of your subscription payment. Sincerely, IPostal1
Answer: Hi Maxine, Thanks for your question. Our Virtual Office phone line allows you to receive calls and voice mail messages, so you don't have to use your private phone for business. However, some of our Office Building locations do provide live-answering services. This is something that you will need to pay them for directly, separate from your iPostal1 subscription. You can find more information about our Virtual Office plans and how the phone lines work on the FAQ pages on our website. Sincerely, IPostal1
Answer: Hi Jena, Thanks for your question. You are able to receive and pick up packages at any of our locations. Please be sure to check out pricing for all our services, like pickups and storage, on the Pricing page and by the address listing of each address on our website. Sincerely, IPostal1
Answer: Hi Roger, Thanks for your question. All mail and most packages qualify for 30 days of free storage. Our storage policy and pricing can be found on the Pricing page on our website. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at service@iPostal1.com and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at service@iPostal1.com and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Michael, Many entrepreneurs starting a business use a real street address from iPostal1 to establish their businesses. Sincerely, IPostal1
Answer: Hi Danielle, Thanks for reaching out. You can pick any location for your mailbox, regardless of where you live. Please make sure that the address on your ID matches the home address you put on your Form 1583. If you have any questions about your filling out the Form 1583, please write to us at service@iPostal1.com or contact us via chat. Sincerely, IPostal1
Answer: If you have a tracking information that shows the package was delivered to the store, then first step is to work with the store to confirm receipt and look for the package. If that does not work and store claims they never received or can't find the package, then you need to consult with the iPostal1 Customer Service team at service@iPostal1.com about next steps.
Answer: Given your specific needs, it pays to do a little homework before deciding which state or city will work best for you. Thousands of customers have used our service to register their business or for their DMV needs. However, in Oregon, Missouri, Washington State, and California, we suggest that you check with government agencies to determine what you can or cannot do with your virtual address. For banking, some banks or credit card companies may not accept transferring your address to your iPostal1 address, so best to check with them ahead of time.
Hi Rosemarie,
Thanks for your review. We are happy to hear about your great experience with our Customer Service team.
Sincerely,
IPostal1