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iPostal1 has a rating of 4.5 stars from 3,355 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
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Smooth sailing so far. I have been notified with every piece of mail I get. I love the ease of the app and how to notify iPostal regarding what to do with my mail. I am a satisfied customer.
Simple and easy to use. Perfect choice for small businesses owners.
People at the counter are great! My mail is always delivered on time.
Very convenient service, the app is very esasy to handle and they send you notifications every time you receive mail
Thanks for providing a great service.I'm glad to work with you.
It was easy to come in and get my mail. Staff were friendly and professional. The location is convenient and in a nice area of town.
Very easy to pickup my mail, is a safe way to get my mail
Local shop owners are very nice. Definitely recommend this service
It is going well! I absolutely love the amenities!
My experience was good Fast and easy pick great location
Thank you for making this part of our mailing process easy!
Great service! Didn't initially realize that you need to pay a few dollars to have documents scanned (thought that was included in the monthly fee) but overall love the service and convenience.
I prefer to speak with a customer service representative over the phone rather than in a chat.
Hi Sharvon,
Thanks for your review.
You can reach our Customer Service by calling (845) 579-5770.
Sincerely,
IPostal1
My experience has been amazing. Customer service has been excellent online and in person!
I just use it as an address and have had no issues.
I love this service! When traveling you can not beat the convenience.
I appreciate the ability to retrieve my mail with as little as a 15-minute notice. Upon arrival, it's a quick in and out and I'm on my way to my next errand before I know it. I like the people too. They're friendly and seem like folk who can make any task enjoyable.
Recently moved to Mexico and it's been reassuring and convenient to have a US address for important mail. Requested scans are done quickly. I get reminders to clear out old mail so I don't incur additional costs. The ability to deposit checks is so helpful.
I haven't really used ipostal much as my new business is just starting so I'm sure in time it will be much more active but for now, I am happy to have a secure location to have my mail sent, etc.
Answer: Hi Elayne, Thanks for your question. You can find Office Buildings and Coworking Spaces under the locations tab on our website. We're happy to be able to say that we've had thousands and thousands of customers that have been able to successfully use our addresses for DMV, business, banking purposes and more. Throughout the years that we have offered our digital mailbox services, we've found that each institution/state has their own software and guidelines that are followed to verify the addresses. We highly recommend directly contacting the institution(s) that you are hoping to register your iPostal1 address with to confirm if it will be acceptable. We understand that there is a possibility that not all of our addresses may work for all purposes, and because of this we do provide you with a 30-day grace period. You're welcome to try us out - and if you end up closing the account within 30 days of signup because you couldn't use the address, you can reach out to us to request a full refund of your subscription payment. Sincerely, IPostal1
Answer: Hi Maxine, Thanks for your question. Our Virtual Office phone line allows you to receive calls and voice mail messages, so you don't have to use your private phone for business. However, some of our Office Building locations do provide live-answering services. This is something that you will need to pay them for directly, separate from your iPostal1 subscription. You can find more information about our Virtual Office plans and how the phone lines work on the FAQ pages on our website. Sincerely, IPostal1
Answer: Hi Jena, Thanks for your question. You are able to receive and pick up packages at any of our locations. Please be sure to check out pricing for all our services, like pickups and storage, on the Pricing page and by the address listing of each address on our website. Sincerely, IPostal1
Answer: Hi Roger, Thanks for your question. All mail and most packages qualify for 30 days of free storage. Our storage policy and pricing can be found on the Pricing page on our website. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at service@iPostal1.com and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at service@iPostal1.com and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Michael, Many entrepreneurs starting a business use a real street address from iPostal1 to establish their businesses. Sincerely, IPostal1
Answer: Hi Danielle, Thanks for reaching out. You can pick any location for your mailbox, regardless of where you live. Please make sure that the address on your ID matches the home address you put on your Form 1583. If you have any questions about your filling out the Form 1583, please write to us at service@iPostal1.com or contact us via chat. Sincerely, IPostal1
Answer: If you have a tracking information that shows the package was delivered to the store, then first step is to work with the store to confirm receipt and look for the package. If that does not work and store claims they never received or can't find the package, then you need to consult with the iPostal1 Customer Service team at service@iPostal1.com about next steps.
Answer: Given your specific needs, it pays to do a little homework before deciding which state or city will work best for you. Thousands of customers have used our service to register their business or for their DMV needs. However, in Oregon, Missouri, Washington State, and California, we suggest that you check with government agencies to determine what you can or cannot do with your virtual address. For banking, some banks or credit card companies may not accept transferring your address to your iPostal1 address, so best to check with them ahead of time.
Hi Kevin,
Thanks for your review. We are glad that you are so happy with our digital mailbox service.
Pricing for all ‘Optional Services’ is posted on the Pricing pages on our website. Our goal is total transparency. Our strategy is to charge the lowest monthly mailbox fee possible and then charge customers only for the optional services they choose, like shipping, scanning mail content or mail pickup.
Please be sure to take advantage of our content scan/shred bundles to save money.
Sincerely,
IPostal1