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iPostal1 Reviews Summary

iPostal1 has a rating of 4.5 stars from 3,355 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.

This company responds to reviews on average within 1 day

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35,715 reviews

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Florida
1 review
0 helpful votes
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Very good easy to use convenient great customer service

Date of experience: February 26, 2024
Virginia
1 review
0 helpful votes
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IPostal was very helpful when we were setting up our account. Customer service always responds quickly when I email with a question. It is working as expected.

Date of experience: February 26, 2024
Florida
1 review
0 helpful votes
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So far so good!
February 26, 2024

So far so good! I just picked up my first bit of mail today

Date of experience: February 26, 2024
Massachusetts
1 review
0 helpful votes
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Mail delivery is accurate and timely
February 26, 2024

Mail delivery is accurate and timely. Staff are friendly and professional.

Date of experience: February 26, 2024
South Carolina
1 review
0 helpful votes
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Everything is working as it should
February 26, 2024

Everything is working as it should. Thank you so much for sending this survey.

Date of experience: February 26, 2024
India
1 review
0 helpful votes
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Very smooth experience since we have started using it.

Date of experience: February 26, 2024
Texas
1 review
0 helpful votes
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Sometimes emails seem late but no problems what so...
February 26, 2024
Updated review

Sometimes emails seem late but no problems what so ever

Date of experience: February 26, 2024

Had too create 2 accounts just because the first one...
October 12, 2023
Previous review

Had too create 2 accounts just because the first one timed out

Date of experience: October 12, 2023
North Carolina
1 review
0 helpful votes
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So far it has been great
February 26, 2024
Updated review

So far it has been great. I have been able to pick up packages and mail.

Date of experience: February 26, 2024

Great experience and very easy
October 16, 2023
Previous review

Great experience and very easy

Date of experience: October 16, 2023
Pennsylvania
1 review
0 helpful votes
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I love Ipostal it's convenient, efficient and reliable
February 26, 2024
Updated review

I love Ipostal it's convenient, efficient and reliable. I would recommend Ipostal to all businesses.

Date of experience: February 26, 2024

It was quick and efficient
October 12, 2023
Previous review

It was quick and efficient

Date of experience: October 12, 2023
Maryland
1 review
0 helpful votes
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Works fine
February 26, 2024

Works fine. I was a bit annoyed they can't forward for certain dates but I suppose USPS has to do that. I travel so that would have been a nice addition. I'm satisfied with what iPostal1 can do.

Date of experience: February 26, 2024
Texas
1 review
0 helpful votes
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The staff people are professional, friendly, and flexible.

Date of experience: February 26, 2024
Arizona
1 review
0 helpful votes
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I wasnt thrilled with moving over to the new address...
February 26, 2024
Updated review

I wasnt thrilled with moving over to the new address as it meant I had to update my address with several entities but now that it's done I am not having any issues with the service.

Date of experience: February 26, 2024

Easy so far
October 7, 2023
Previous review

Easy so far

Date of experience: October 7, 2023
Colorado
1 review
0 helpful votes
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Had some issues navigating the web site but was able to get help by contacting them via chat

Date of experience: February 26, 2024
Larry B. iPostal1 Rep
over a year old

Hi Cindy,

Thanks for your review.

We apologize for any difficulty you experienced with the website, but are glad to hear that our Customer Service team was able to assist you.

Sincerely,
IPostal1

North Carolina
1 review
0 helpful votes
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Seems to be working fine
February 26, 2024
Updated review

Seems to be working fine. My only issue is I added my girlfriend to my account and I don't know if she is able to pick up mail now. I never got a confirmation that she was added to the account. We filled out all the paperwork and took it down to the store.

Date of experience: February 26, 2024
Larry B. iPostal1 Rep
over a year old

Hi John,

Thanks for your review.

One of our Customer Service representatives will follow up with you regarding the status of the additional 1583.

Sincerely,
IPostal1


Easy-set up
October 17, 2023
Previous review

Easy-set up. Has a location close by me-

Date of experience: October 17, 2023
Mexico
1 review
0 helpful votes
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I have been happy with iPostal1
February 26, 2024

I have been happy with iPostal1. I use it because I have retired, sold my house and I am traveling.

Date of experience: February 26, 2024
Missouri
1 review
0 helpful votes
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All is good
February 26, 2024

All is good. No complaints. I definitely like the customer service that is going on.

Date of experience: February 26, 2024
Brazil
1 review
0 helpful votes
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Bad experience, we have had correspondence for more...
March 7, 2024
Updated review

Bad experience, we have had correspondence for more than 50 days and we have not received any response, we have contacted several times and no one responds, terrible product and service.

Date of experience: February 26, 2024
Larry B. iPostal1 Rep
over a year old

Hi Lucas,

Thanks for your review. We are sorry about the issue you described.

We strive to maintain high service levels at all of our mail center locations. According to our records, our Customer Service team has been in contact with you and working diligently on your behalf to correct the situation with your mail center. Our goal is to ensure that the system is working properly and that they are completing tasks in a timely manner. You always have the option to move your digital mailbox to another iPostal1 address. We can make this simple and fast.

Sincerely,
IPostal1


Quick and clean process
October 13, 2023
Previous review

Quick and clean process

Date of experience: October 13, 2023
North Carolina
1 review
0 helpful votes
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I love iPostal1!
February 26, 2024
Updated review

I love iPostal1! It's convenient, cost-effective, and easy to use.

Date of experience: February 26, 2024

Super easy to use and convenient!
October 11, 2023
Previous review

Super easy to use and convenient!

Date of experience: October 11, 2023
Florida
1 review
0 helpful votes
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I'm real happy that they notify me when I get even one letter. They remotely destroy it upon request and the communication couldn't be better. 🤓

Date of experience: February 26, 2024
Georgia
1 review
0 helpful votes
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I am a longtime customer of iPostal1 and continue to...
February 26, 2024
Updated review

I am a longtime customer of iPostal1 and continue to love it. Thanks!

Date of experience: February 26, 2024

Excellent and easy
October 9, 2023
Previous review

Excellent and easy

Date of experience: October 9, 2023