business logo of iPostal1

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Join the fastest growing virtual mailbox and digital mailbox service company in the country. View the plan that best fits your needs and just like that, you have a new address and so much more. Learn more here.


+34
How would you rate iPostal1?
grey star
grey star
grey star
grey star
grey star

iPostal1 Reviews Summary

iPostal1 has a rating of 4.5 stars from 3,355 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.

This company responds to reviews on average within 1 day

Instant Feedback

35,715 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Sandra U.
Unfollow Sandra U.
Share Review
Report Review

No known issues so far
April 11, 2024

No known issues so far. Easy to navigate interface.

Date of experience: April 1, 2024
Colorado
1 review
0 helpful votes
Follow Kimberly W.
Unfollow Kimberly W.
Share Review
Report Review

I love the concept of ipostal, but whenever I pick up my packages, staples always has trouble finding the package and once forgot to mark that i picked up a package which resulted in me being charged a late pick up fee even though I did pick up the package. I did however, receive a refund. I wish there were more places in my city that offered Ipostal.

Date of experience: April 1, 2024
Larry B. iPostal1 Rep
over a year old

Hi Kimberly,

Thanks for your review. We are sorry about the issues you described.

We work closely with our mail center partners to ensure that our standards of service and quality are maintained, and will, of course, follow up with your mail center.

The best way to avoid any storage charges is to use the Schedule a Pickup feature on your app or online mail manager. This way your pickup is in the system and will be marked as delivered when you pick it up. The other advantage to scheduling a pickup, is that the mail center can get your mail ready ahead of time. That helps the mail center to be more efficient and saves you time.

Sincerely,
IPostal1

Michigan
1 review
0 helpful votes
Follow James U.
Unfollow James U.
Share Review
Report Review

Reliable
April 11, 2024
Updated review

Reliable. Helpful support. The support team followed up after the issue was solved. Just to check in and see if all was good. Great service!

Date of experience: April 1, 2024

Easy to input data
January 2, 2024
Previous review

Easy to input data

Date of experience: January 2, 2024
California
1 review
0 helpful votes
Follow THIVANKA Q.
Unfollow THIVANKA Q.
Share Review
Report Review

So far working well, will give another review within...
April 11, 2024
Updated review

So far working well, will give another review within a few months

Date of experience: April 1, 2024

So far so good, still testing the service, will give...
January 9, 2024
Previous review

So far so good, still testing the service, will give a more comprehensive review after testing it

Date of experience: January 9, 2024
California
1 review
0 helpful votes
Follow Joseph T.
Unfollow Joseph T.
Share Review
Report Review

My son can explain I'm not well or interested in these questions

Date of experience: April 1, 2024
New York
1 review
0 helpful votes
Follow Susie I.
Unfollow Susie I.
Share Review
Report Review

At this time, I am pleased with the services. All interactions have been friendly and professional.

Date of experience: April 1, 2024
North Carolina
1 review
0 helpful votes
Follow Saidt D.
Unfollow Saidt D.
Share Review
Report Review

Excelente servicio muy bueno lo recomendaría siempre

Date of experience: April 1, 2024
Florida
1 review
0 helpful votes
Follow Laura Z.
Unfollow Laura Z.
Share Review
Report Review

Consolidating envelopes for shipping has been very easy and cost effective. My postal location anticipates my needs and is quick to respond.

Date of experience: April 1, 2024
Texas
1 review
0 helpful votes
Follow Omah Z.
Unfollow Omah Z.
Share Review
Report Review

IPostal is very efficient and convenient. I would very much recommend to anyone requiring this type of service.

Date of experience: April 1, 2024
Oklahoma
1 review
0 helpful votes
Follow Arianna Y.
Unfollow Arianna Y.
Share Review
Report Review

Experience easily able to access the Internet it's great

Date of experience: April 1, 2024
Pennsylvania
1 review
0 helpful votes
Follow Sokounthea V.
Unfollow Sokounthea V.
Share Review
Report Review

I had mail to pick up about a month ago and it was a smooth process.

Date of experience: April 1, 2024
Argentina
1 review
0 helpful votes
Follow Cristian J.
Unfollow Cristian J.
Share Review
Report Review

It works excellent, and has very good response speed

Date of experience: April 1, 2024
Oregon
1 review
0 helpful votes
Follow John B.
Unfollow John B.
Share Review
Report Review

So far so good
April 11, 2024

So far so good. Everything going as expected. No problems signing up or with normal mail pick up.

Date of experience: April 1, 2024
Minnesota
1 review
0 helpful votes
Follow Catherine B.
Unfollow Catherine B.
Share Review
Report Review

Easy to use & great low price
April 11, 2024

Easy to use & great low price. The people are also great help.

Date of experience: April 1, 2024
California
1 review
0 helpful votes
Follow Joel S.
Unfollow Joel S.
Share Review
Report Review

Working as expected
April 11, 2024

Working as expected. No issues at all thus far. Quite happy.

Date of experience: April 1, 2024
California
1 review
0 helpful votes
Follow Christopher P.
Unfollow Christopher P.
Share Review
Report Review

Great option to keep porch pirates from stealing your hard earned money. Ditch the porch and get one of these boxes.

Date of experience: April 1, 2024
Colorado
1 review
0 helpful votes
Follow Kyle Q.
Unfollow Kyle Q.
Share Review
Report Review

"The process is very easy and functions just as advertised."

Date of experience: April 1, 2024
Vermont
1 review
0 helpful votes
Follow Liliane N.
Unfollow Liliane N.
Share Review
Report Review

Everything good everything good everything good everything good

Date of experience: April 1, 2024
New Jersey
2 reviews
0 helpful votes
Follow Jose C.
Unfollow Jose C.
Share Review
Report Review

It has been working great
April 11, 2024
Updated review

It has been working great. Great real time communication. Very impressed.

Date of experience: April 1, 2024

Was a great and easy experience
January 10, 2024
Previous review

Was a great and easy experience

Date of experience: January 10, 2024
Florida
1 review
0 helpful votes
Follow Alex M.
Unfollow Alex M.
Share Review
Report Review

Portal is easy to use
April 11, 2024

Portal is easy to use. IPostal1 experience has been meeting my expectations and I'd recommend it. I wish the pick-up of physical mail process was easier, like expanded hours or a 24/7 self-service option after you make a pick-up appointment ahead of time. It's been difficult to get to the mail office during work hours (M - F 9 am - 5 pm).

Date of experience: April 1, 2024
Larry B. iPostal1 Rep
over a year old

Hi Alex,

Thanks for your review. We are glad that you are happy with our digital mailbox service.

Hours of operation do vary by location. If you are interested in switching to a location that better suits your needs, our Customer Service team would be happy to assist you. That being said, we appreciate your valuable feedback, as we are always looking for ways to improve.

Sincerely,
IPostal1