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Join the fastest growing virtual mailbox and digital mailbox service company in the country. View the plan that best fits your needs and just like that, you have a new address and so much more. Learn more here.
iPostal1 has a rating of 4.5 stars from 3,355 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
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No known issues so far. Easy to navigate interface.
I love the concept of ipostal, but whenever I pick up my packages, staples always has trouble finding the package and once forgot to mark that i picked up a package which resulted in me being charged a late pick up fee even though I did pick up the package. I did however, receive a refund. I wish there were more places in my city that offered Ipostal.
Reliable. Helpful support. The support team followed up after the issue was solved. Just to check in and see if all was good. Great service!
So far working well, will give another review within a few months
So far so good, still testing the service, will give a more comprehensive review after testing it
At this time, I am pleased with the services. All interactions have been friendly and professional.
Excelente servicio muy bueno lo recomendaría siempre
Consolidating envelopes for shipping has been very easy and cost effective. My postal location anticipates my needs and is quick to respond.
IPostal is very efficient and convenient. I would very much recommend to anyone requiring this type of service.
Experience easily able to access the Internet it's great
I had mail to pick up about a month ago and it was a smooth process.
It works excellent, and has very good response speed
So far so good. Everything going as expected. No problems signing up or with normal mail pick up.
Easy to use & great low price. The people are also great help.
Great option to keep porch pirates from stealing your hard earned money. Ditch the porch and get one of these boxes.
"The process is very easy and functions just as advertised."
It has been working great. Great real time communication. Very impressed.
Portal is easy to use. IPostal1 experience has been meeting my expectations and I'd recommend it. I wish the pick-up of physical mail process was easier, like expanded hours or a 24/7 self-service option after you make a pick-up appointment ahead of time. It's been difficult to get to the mail office during work hours (M - F 9 am - 5 pm).
Hi Alex,
Thanks for your review. We are glad that you are happy with our digital mailbox service.
Hours of operation do vary by location. If you are interested in switching to a location that better suits your needs, our Customer Service team would be happy to assist you. That being said, we appreciate your valuable feedback, as we are always looking for ways to improve.
Sincerely,
IPostal1
Answer: Hi Elayne, Thanks for your question. You can find Office Buildings and Coworking Spaces under the locations tab on our website. We're happy to be able to say that we've had thousands and thousands of customers that have been able to successfully use our addresses for DMV, business, banking purposes and more. Throughout the years that we have offered our digital mailbox services, we've found that each institution/state has their own software and guidelines that are followed to verify the addresses. We highly recommend directly contacting the institution(s) that you are hoping to register your iPostal1 address with to confirm if it will be acceptable. We understand that there is a possibility that not all of our addresses may work for all purposes, and because of this we do provide you with a 30-day grace period. You're welcome to try us out - and if you end up closing the account within 30 days of signup because you couldn't use the address, you can reach out to us to request a full refund of your subscription payment. Sincerely, IPostal1
Answer: Hi Maxine, Thanks for your question. Our Virtual Office phone line allows you to receive calls and voice mail messages, so you don't have to use your private phone for business. However, some of our Office Building locations do provide live-answering services. This is something that you will need to pay them for directly, separate from your iPostal1 subscription. You can find more information about our Virtual Office plans and how the phone lines work on the FAQ pages on our website. Sincerely, IPostal1
Answer: Hi Jena, Thanks for your question. You are able to receive and pick up packages at any of our locations. Please be sure to check out pricing for all our services, like pickups and storage, on the Pricing page and by the address listing of each address on our website. Sincerely, IPostal1
Answer: Hi Roger, Thanks for your question. All mail and most packages qualify for 30 days of free storage. Our storage policy and pricing can be found on the Pricing page on our website. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at service@iPostal1.com and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at service@iPostal1.com and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Michael, Many entrepreneurs starting a business use a real street address from iPostal1 to establish their businesses. Sincerely, IPostal1
Answer: Hi Danielle, Thanks for reaching out. You can pick any location for your mailbox, regardless of where you live. Please make sure that the address on your ID matches the home address you put on your Form 1583. If you have any questions about your filling out the Form 1583, please write to us at service@iPostal1.com or contact us via chat. Sincerely, IPostal1
Answer: If you have a tracking information that shows the package was delivered to the store, then first step is to work with the store to confirm receipt and look for the package. If that does not work and store claims they never received or can't find the package, then you need to consult with the iPostal1 Customer Service team at service@iPostal1.com about next steps.
Answer: Given your specific needs, it pays to do a little homework before deciding which state or city will work best for you. Thousands of customers have used our service to register their business or for their DMV needs. However, in Oregon, Missouri, Washington State, and California, we suggest that you check with government agencies to determine what you can or cannot do with your virtual address. For banking, some banks or credit card companies may not accept transferring your address to your iPostal1 address, so best to check with them ahead of time.
Hi Kimberly,
Thanks for your review. We are sorry about the issues you described.
We work closely with our mail center partners to ensure that our standards of service and quality are maintained, and will, of course, follow up with your mail center.
The best way to avoid any storage charges is to use the Schedule a Pickup feature on your app or online mail manager. This way your pickup is in the system and will be marked as delivered when you pick it up. The other advantage to scheduling a pickup, is that the mail center can get your mail ready ahead of time. That helps the mail center to be more efficient and saves you time.
Sincerely,
IPostal1