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iPostal1 Reviews Summary
iPostal1 has a rating of 4.5 stars from 3,355 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
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Attentive and helpful customer service. I recommend.
We are pleased to know that we are informed when we receive mail that is important to us and have sevveral options for handling it.
Ipostal service is a friendly postal service that helps you with anything you need to make your business easier. I definitely recommend it if you are a small business just starting off, the price is right and communication with the app is perfect for me.
For the moment it had been real easy and simple to open the account
Message of mail received was punctual. Easy to schedule a pick up.
The service is great overall. I can see what mail is in the box and it is easy enough to have shipped. It is just the cost is a bit on an issue. To have 2 postal type envelopes forwarded is about twenty two dollars. It is a little steep, even considering the cost of handling.
We received a good experience for our digital mailbox
Exceptional performance I am excited to continue services
After two weeks, so far completely accurate and helpful mail handling and assistance. Could not be more satisfied.
It took longer than expected to get my paperwork approved, more than a week. However once I called the local provider it was approved immediately and straightened out!
Hi David,
Thanks for your review.
We are sorry for the delay in getting started, but are glad to hear that this has since been rectified.
Sincerely,
IPostal1
I picked up my first package (a dept store order) with no issues.
Excellent service when I picked up my mail. I love the convenience and options available for my mail needs.
I was looking for a po box address need for business because I have a home office best way to go.
It took a long time to get approved so I had to go in and ask about it, other than that no complaints
Hi Jake,
Thanks for your review.
We are sorry for the delay in getting started, but are glad to hear that you are happy with our digital mailbox service.
Sincerely,
IPostal1
I wish the prices for tasks would have been explained better. I didn't know I would have to pay $1 per letter pick up. I haven't shredded yet but I'm sure I'll get charged for that too. It makes me weary of having a package shipped to my business address.
Also it would be more convenient to have a locker with key because the last time I picked up I had to wait 5-10 minutes at the counter behind a guy who was checking shipping prices and not being decisive.
Hi Griego,
Thanks for your review.
Pricing for all ‘Optional Services’ is posted on the Pricing pages on our website.
Our goal is total transparency. Our strategy is to charge the lowest monthly mailbox fee possible and then charge customers only for the optional services they choose, like shipping, scanning mail content or mail pickup. We believe this is the fairest way to price, so people who don’t need optional services do not subsidize the people that do.
When picking up packages, there is a pickup fee for each package. The pickup fee for letters is for any number of letters. Be sure to take advantage of our shred/content scan bundles to save money.
If you are not already, we advise that you use the 'Schedule a Pickup’ feature when you want to pick up mail, whether with the app or from your computer. By doing this in advance, the mail center can get your mail ready ahead of time. That helps the mail center to be more efficient and saves you time.
Sincerely,
IPostal1
So far ok. I wish it takes less time to have my mail scanned and having to schedule the appt. 48 hrs is a bit long to wait to pick up my mail
Hi Sonya,
Thanks for your review.
We strive to maintain high service levels at all of our mail center locations. We will, of course, follow up with your mail center to ensure that the system is working properly and that they are completing tasks in a timely manner.
Sincerely,
IPostal1
Work as expected, no complaints so far. Highly recommended
Good. If live chat support available, that will be a PLUS
Hi Nilusha,
Thanks for your review.
We do have live chat support. You can access this from the app, in your digital mailbox dashboard, or on the Contact Us page on our website.
Sincerely,
IPostal1
Good.pls do not force to giv e feed back.pls do not force to giv e feed back.
Glad a friend told me about iPostal1. Now I have full control of mail while traveling. No more asking neighbors or cancelling my mail!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Bryan,
Thanks for your review. We are glad that you are happy with our digital mailbox service.
Forwarding pricing depends on the package, carrier and service level selected. We are the only digital mailbox service to show real-time shipping prices for each mail item, so you can pick the option that best meets your needs and budget.
If you have any questions about a specific mail item, please reach out to our Customer Service team, and we would be happy to assist you.
Sincerely,
IPostal1