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iPostal1 has a rating of 4.5 stars from 3,355 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
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The service has been exactly what I needed and very responsive. I love being able to see shots of the actual mail to decide what to forward or not. Very convenient and responsive.
Well I have been sick 🤕 so I haven't made it out to get my mail but from the looks of it everything is EXACTLY what they said it would be.
Everything was fine. At the moment we did not have any problems. Super recommended for everyone who needs a postal address.
Great business professional, a very warm welcome when you walking to their establishment
The time it took to pick up my mail was longer than I would have liked, considering there were no other customers in the store.
I love everything thank you so much your services is the best
Nice folks, no issues other than the banker's hours, THAT'S inconvenient. Still otherwise a good service.
Hi Zachery,
Thanks for your review.
Hours of operation vary by location. If you would like to switch to a location that better suits your needs, please contact our Customer Service team, and we would be happy to assist you.
Sincerely,
IPostal1
So far good no complaints or negative concerns as of right now
Hi Lorenzo,
Thanks for your review.
If you need any assistance, our Customer Service team would be happy to help you. The best and fastest way to reach us, is by using the live chat.
Sincerely,
IPostal1
IPostal has been fine so far. I've received one piece of mail and got a notice that I received the piece of mail, so that's helpful.
I couldn't ask for better mail services thank you to I Postal1 they helped me through my journey as an entrepreneur and made my job easier I highly recommend
I have not had much contact or mail from iPostal1 but do not anticipate any issues or problems.
My overall experience with iPostal1 has been OUTSTANDING! It has helped me save time and keep organized. It is also a GREAT way to protect your deliveries from "Porch Pirates".
Was able to pick up my package when it was delivered.
The team had trouble locating my first mail delivery
Hi Christopher,
Thanks for your review.
If you are not already doing so, we advise that you use the 'Schedule a Pickup’ feature when you want to pick up mail, whether with the app or from your computer. By doing this in advance, the mail center can get your mail ready ahead of time. That helps the mail center to be more efficient and saves you time.
Sincerely,
IPostal1
Postal is a brilliant idea and works GREAT! I use it as a mailing address for my small business and it works. Be cognizant of the pick up fees and terms at the location you choose.
Hi Carolyn,
Thanks for your review.
We appreciate the positive feedback. Helping entrepreneurs and home-based businesses is a big focus for us.
You can find information on optional services on our website's Pricing pages under Optional Services. You can find specific pickup pricing under Details by each address when selecting your location.
Sincerely,
IPostal1
Best email website no interruptions from other emails.!
Great service that communicates with the customer and easy service to use.
Fantastic... comfortable setup... exactly what I am looking for in my mailbox service.
So far the service is really good quick respond good choice
Answer: Hi Elayne, Thanks for your question. You can find Office Buildings and Coworking Spaces under the locations tab on our website. We're happy to be able to say that we've had thousands and thousands of customers that have been able to successfully use our addresses for DMV, business, banking purposes and more. Throughout the years that we have offered our digital mailbox services, we've found that each institution/state has their own software and guidelines that are followed to verify the addresses. We highly recommend directly contacting the institution(s) that you are hoping to register your iPostal1 address with to confirm if it will be acceptable. We understand that there is a possibility that not all of our addresses may work for all purposes, and because of this we do provide you with a 30-day grace period. You're welcome to try us out - and if you end up closing the account within 30 days of signup because you couldn't use the address, you can reach out to us to request a full refund of your subscription payment. Sincerely, IPostal1
Answer: Hi Maxine, Thanks for your question. Our Virtual Office phone line allows you to receive calls and voice mail messages, so you don't have to use your private phone for business. However, some of our Office Building locations do provide live-answering services. This is something that you will need to pay them for directly, separate from your iPostal1 subscription. You can find more information about our Virtual Office plans and how the phone lines work on the FAQ pages on our website. Sincerely, IPostal1
Answer: Hi Jena, Thanks for your question. You are able to receive and pick up packages at any of our locations. Please be sure to check out pricing for all our services, like pickups and storage, on the Pricing page and by the address listing of each address on our website. Sincerely, IPostal1
Answer: Hi Roger, Thanks for your question. All mail and most packages qualify for 30 days of free storage. Our storage policy and pricing can be found on the Pricing page on our website. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at service@iPostal1.com and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at service@iPostal1.com and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Michael, Many entrepreneurs starting a business use a real street address from iPostal1 to establish their businesses. Sincerely, IPostal1
Answer: Hi Danielle, Thanks for reaching out. You can pick any location for your mailbox, regardless of where you live. Please make sure that the address on your ID matches the home address you put on your Form 1583. If you have any questions about your filling out the Form 1583, please write to us at service@iPostal1.com or contact us via chat. Sincerely, IPostal1
Answer: If you have a tracking information that shows the package was delivered to the store, then first step is to work with the store to confirm receipt and look for the package. If that does not work and store claims they never received or can't find the package, then you need to consult with the iPostal1 Customer Service team at service@iPostal1.com about next steps.
Answer: Given your specific needs, it pays to do a little homework before deciding which state or city will work best for you. Thousands of customers have used our service to register their business or for their DMV needs. However, in Oregon, Missouri, Washington State, and California, we suggest that you check with government agencies to determine what you can or cannot do with your virtual address. For banking, some banks or credit card companies may not accept transferring your address to your iPostal1 address, so best to check with them ahead of time.
Hi Brad,
Thanks for your review.
If you are not doing so already, we advise that you use the 'Schedule a Pickup’ feature when you want to pick up mail, whether with the app or from your computer. By doing this in advance, the mail center can get your mail ready ahead of time. That helps the mail center to be more efficient and saves you time.
Sincerely,
IPostal1