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iPostal1 Reviews Summary

iPostal1 has a rating of 4.5 stars from 3,355 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.

This company responds to reviews on average within 1 day

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35,715 reviews

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Washington
2 reviews
0 helpful votes
Follow Marc L.
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Easy to do and much appreciated!
April 23, 2024

Easy to do and much appreciated! Walked I. Showed I'd and signed. Done

Date of experience: April 13, 2024
Maryland
1 review
0 helpful votes
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I just had a few things get shipped and so far I appreciate getting a notice for each one. I plan to swing by to pickup items on Tuesday and hope its smooth!

Date of experience: April 13, 2024
Illinois
1 review
0 helpful votes
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It was good as of the message date
April 23, 2024

It was good as of the message date. An difference from traditional mailbox services.

Date of experience: April 13, 2024
Mexico
1 review
0 helpful votes
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Up to this moment all super good I have not pickup any pkgs until 2 more weeks but it is excellent service

Date of experience: April 13, 2024
California
1 review
0 helpful votes
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My experience has been going smoothly with using Ipostal1

Date of experience: April 13, 2024
California
1 review
0 helpful votes
Follow Nathan I.
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This site works great for my small soap business. I love the idea of mailing my customers their packages, without using my actual home address.

Date of experience: April 11, 2024
Washington
1 review
0 helpful votes
Follow Yvonne J.
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This service has been great, simple, and easy. Thank you.

Date of experience: April 11, 2024
Texas
1 review
0 helpful votes
Follow Sharlene O.
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All good but don't like that everytime I pickup I am...
April 21, 2024
Updated review

All good but don't like that everytime I pickup I am charged $1.00.

Date of experience: April 11, 2024

Easy to sign up
January 8, 2024
Previous review

Easy to sign up

Date of experience: January 8, 2024
California
1 review
0 helpful votes
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I have not experienced any issues thus far. I have not used any services yet!

Date of experience: April 6, 2024
Texas
1 review
0 helpful votes
Follow Lawrence E.
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Very good and I'll be using it again! Great service.

Date of experience: April 6, 2024
California
1 review
0 helpful votes
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Although I had a lot of problems with them at the beginning my concerns were dealt with at a very timely manner and continue to be a satisfied customer

Date of experience: April 5, 2024
Pennsylvania
1 review
0 helpful votes
Follow August K.
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Rep was super helpful and showed me how to use the app/site.

Date of experience: April 4, 2024
Puerto Rico
1 review
0 helpful votes
Follow Ivan R.
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AWEFULL. I did have a couple of simple pieces of male forwarded to me in a decent amount of time in the last year. Recently in the last 2 weeks I had my company-issued laptop forwarded to me because I had to leave town for a family emergency. After speaking to several people including the GM at the Staples in Birmingham, AL now no one know where the package is. IPostal didn't print the shipping label nor did Staples. Now there's no tracking number, no one knows where it is and supposedly no camera can identify who handled the package that day. This is after speaking to people who stated they were processing the package at the time I called. IPostal takes no responsibility for anything other than saying send us a receipt so we can try and reimburse you. Someone took my laptop and no one is fessing up to it. They're not to be trusted.

Date of experience: April 4, 2024
Larry B. iPostal1 Rep
over a year old

Hi Ivan,

Thanks for your review. We are sorry about the issues you described.

A problem like this is extremely uncommon, but that does not mitigate the inconvenience you experienced. Our goal is that every customer should have a great experience at every mail center every time.

According to our records, our Customer Service team has launched an investigation into this specific situation and is working with your location to gather all pertinent information. Again, we apologize and will continue to work on your behalf.

Sincerely,
IPostal1

California
1 review
0 helpful votes
Follow Dayna J.
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The services are as advertised with no hidden costs.

Date of experience: April 4, 2024
Alabama
1 review
0 helpful votes
Follow Jeffery D.
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Everything has been wonderful with using iPostal1 services for my business.

Date of experience: April 4, 2024
Florida
1 review
0 helpful votes
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It was a little difficult for me, at first due to my lack of knowledge, but I sought help from customer service and it was great.

Date of experience: April 4, 2024
California
1 review
0 helpful votes
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Has been very easy and has definitely met my expectations.

Date of experience: April 3, 2024
Nebraska
1 review
0 helpful votes
Follow Melinda N.
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Great service and was able to schedule my pickup time as well.

Date of experience: April 3, 2024
California
1 review
0 helpful votes
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Quick easy setup and very nice interface. The price and feature set was what we were looking for.

Date of experience: April 3, 2024
DO
1 review
0 helpful votes
Follow Elie H.
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It's my first experience with iPostal1, and it's going better than I hoped. I especially hope that it continues like this.

Date of experience: April 3, 2024