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Join the fastest growing virtual mailbox and digital mailbox service company in the country. View the plan that best fits your needs and just like that, you have a new address and so much more. Learn more here.
iPostal1 has a rating of 4.5 stars from 3,355 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
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Works pretty good. They scan my mail and email it to me.
I'm glad the services advertised are what I need.
I am reasonably informed when mail arrives and the owners are friendly.
They are nice, friendly, and efficient. I would like to see some increased identity verification. Such as asking for a drivers license.
Hi Seth,
Thanks for your review.
We take customer privacy very seriously and our goal is to ensure that our customers have a positive experience and get the most out of our service. We appreciate your valuable feedback.
Sincerely,
IPostal1
It is easy to locate my mail and to be paperless for most mail.
No issues very simple to set up I have no additional comments
Called customer service, answered my questions and better price then a P.O. Box.
Good experience, but the prices to send a simple document to another country is so expensive.
I think you need to propose cheaper ones like canada post
Hi Amine,
Thanks for your review. We are glad you have had a good experience using iPostal1.
Forwarding pricing depends on the package, carrier and service level selected. We are the only digital mailbox service to show real-time shipping prices for each mail item, so you can pick the option that best meets your needs and budget.
Sincerely,
IPostal1
Need more secured way to pay as apple pay
So far so good, haven't experienced anything yet. Any concern
It's been decent so far. I have no complaints except for the extra charge to mail me my document.
Hi Katrina,
Thanks for your review. We are glad that you are happy with our digital mailbox service.
Pricing for all ‘Optional Services’ is posted on the Pricing pages on our website. Our goal is total transparency. Our strategy is to charge the lowest monthly mailbox fee possible and then charge customers only for the optional services they choose, like shipping, scanning mail content or mail pickup. We believe this is the fairest way to price, so people who don’t need optional services do not subsidize the people that do.
Sincerely,
IPostal1
I love having the app and being able to make decisions on what to do with mail while I am traveling. The staff at the pick up was very nice and helpful. It has been a seamless experience for me so far.
The service I received was very prompt and helpful.
I have not actually had to use the service, but I love the features it provides.
Great service. Good price. Lots of options for my mail.
Great service is being provided and I am truly grateful.
Efficient, reliable and easy to use, no issues so far.
Very convenient seeing what the mail is before pickup
Good, but i want to send fax also so that could be a improvement
Hi Victoria,
Thanks for your review.
We appreciate your feedback, as we are always looking for ways to improve.
Sincerely,
IPostal1
Everything is great so far with my experience………..
It is the convenience of not having to check the PO Box on a daily basis for mail. The mortification of mail in your box is on time and the assistant at the location is friendly and helpful when going there.
Great service, essential for my home business. Gather Cincy is a wonderful location and Peggy the manager is very easy to work with and very friendly.
Answer: Hi Elayne, Thanks for your question. You can find Office Buildings and Coworking Spaces under the locations tab on our website. We're happy to be able to say that we've had thousands and thousands of customers that have been able to successfully use our addresses for DMV, business, banking purposes and more. Throughout the years that we have offered our digital mailbox services, we've found that each institution/state has their own software and guidelines that are followed to verify the addresses. We highly recommend directly contacting the institution(s) that you are hoping to register your iPostal1 address with to confirm if it will be acceptable. We understand that there is a possibility that not all of our addresses may work for all purposes, and because of this we do provide you with a 30-day grace period. You're welcome to try us out - and if you end up closing the account within 30 days of signup because you couldn't use the address, you can reach out to us to request a full refund of your subscription payment. Sincerely, IPostal1
Answer: Hi Maxine, Thanks for your question. Our Virtual Office phone line allows you to receive calls and voice mail messages, so you don't have to use your private phone for business. However, some of our Office Building locations do provide live-answering services. This is something that you will need to pay them for directly, separate from your iPostal1 subscription. You can find more information about our Virtual Office plans and how the phone lines work on the FAQ pages on our website. Sincerely, IPostal1
Answer: Hi Jena, Thanks for your question. You are able to receive and pick up packages at any of our locations. Please be sure to check out pricing for all our services, like pickups and storage, on the Pricing page and by the address listing of each address on our website. Sincerely, IPostal1
Answer: Hi Roger, Thanks for your question. All mail and most packages qualify for 30 days of free storage. Our storage policy and pricing can be found on the Pricing page on our website. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at service@iPostal1.com and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at service@iPostal1.com and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Michael, Many entrepreneurs starting a business use a real street address from iPostal1 to establish their businesses. Sincerely, IPostal1
Answer: Hi Danielle, Thanks for reaching out. You can pick any location for your mailbox, regardless of where you live. Please make sure that the address on your ID matches the home address you put on your Form 1583. If you have any questions about your filling out the Form 1583, please write to us at service@iPostal1.com or contact us via chat. Sincerely, IPostal1
Answer: If you have a tracking information that shows the package was delivered to the store, then first step is to work with the store to confirm receipt and look for the package. If that does not work and store claims they never received or can't find the package, then you need to consult with the iPostal1 Customer Service team at service@iPostal1.com about next steps.
Answer: Given your specific needs, it pays to do a little homework before deciding which state or city will work best for you. Thousands of customers have used our service to register their business or for their DMV needs. However, in Oregon, Missouri, Washington State, and California, we suggest that you check with government agencies to determine what you can or cannot do with your virtual address. For banking, some banks or credit card companies may not accept transferring your address to your iPostal1 address, so best to check with them ahead of time.
Hi Zach,
Thanks for your review. We are glad you are enjoying the service.
We take customer privacy very seriously and our goal is to ensure that our customers have a positive experience and get the most out of our service. We are sorry to hear that you experienced this issue, but we are glad we were able to take corrective measures and rectify the problem.
Sincerely,
IPostal1