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Join the fastest growing virtual mailbox and digital mailbox service company in the country. View the plan that best fits your needs and just like that, you have a new address and so much more. Learn more here.


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iPostal1 Reviews Summary

iPostal1 has a rating of 4.5 stars from 3,355 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.

This company responds to reviews on average within 1 day

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35,715 reviews

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California
1 review
0 helpful votes
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Works pretty good
April 11, 2024
Updated review

Works pretty good. They scan my mail and email it to me.

Date of experience: April 1, 2024
Larry B. iPostal1 Rep
over a year old

Hi Zach,

Thanks for your review. We are glad you are enjoying the service.

We take customer privacy very seriously and our goal is to ensure that our customers have a positive experience and get the most out of our service. We are sorry to hear that you experienced this issue, but we are glad we were able to take corrective measures and rectify the problem.

Sincerely,
IPostal1


I'm glad the services advertised are what I need
January 8, 2024
Previous review

I'm glad the services advertised are what I need.

Date of experience: January 8, 2024
Texas
1 review
0 helpful votes
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I am reasonably informed when mail arrives and the owners are friendly.

Date of experience: April 1, 2024
Idaho
1 review
0 helpful votes
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They are nice, friendly, and efficient. I would like to see some increased identity verification. Such as asking for a drivers license.

Date of experience: April 1, 2024
Larry B. iPostal1 Rep
over a year old

Hi Seth,

Thanks for your review.

We take customer privacy very seriously and our goal is to ensure that our customers have a positive experience and get the most out of our service. We appreciate your valuable feedback.

Sincerely,
IPostal1

California
1 review
0 helpful votes
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It is easy to locate my mail and to be paperless for most mail.

Date of experience: April 1, 2024
Colorado
1 review
0 helpful votes
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No issues very simple to set up I have no additional...
April 11, 2024
Updated review

No issues very simple to set up I have no additional comments

Date of experience: April 1, 2024

Called customer service, answered my questions and...
January 11, 2024
Previous review

Called customer service, answered my questions and better price then a P.O. Box.

Date of experience: January 11, 2024
Morocco
1 review
0 helpful votes
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Good experience, but the prices to send a simple document to another country is so expensive.
I think you need to propose cheaper ones like canada post

Date of experience: April 1, 2024
Larry B. iPostal1 Rep
over a year old

Hi Amine,

Thanks for your review. We are glad you have had a good experience using iPostal1.

Forwarding pricing depends on the package, carrier and service level selected. We are the only digital mailbox service to show real-time shipping prices for each mail item, so you can pick the option that best meets your needs and budget.

Sincerely,
IPostal1


Need more secured way to pay as apple pay
January 11, 2024
Previous review

Need more secured way to pay as apple pay

Date of experience: January 11, 2024
Pakistan
1 review
0 helpful votes
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So far so good, haven't experienced anything yet. Any concern

Date of experience: April 1, 2024
Connecticut
1 review
0 helpful votes
Follow Katrina K.
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It's been decent so far
April 11, 2024

It's been decent so far. I have no complaints except for the extra charge to mail me my document.

Date of experience: April 1, 2024
Larry B. iPostal1 Rep
over a year old

Hi Katrina,

Thanks for your review. We are glad that you are happy with our digital mailbox service.

Pricing for all ‘Optional Services’ is posted on the Pricing pages on our website. Our goal is total transparency. Our strategy is to charge the lowest monthly mailbox fee possible and then charge customers only for the optional services they choose, like shipping, scanning mail content or mail pickup. We believe this is the fairest way to price, so people who don’t need optional services do not subsidize the people that do.

Sincerely,
IPostal1

North Carolina
1 review
0 helpful votes
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I love having the app and being able to make decisions on what to do with mail while I am traveling. The staff at the pick up was very nice and helpful. It has been a seamless experience for me so far.

Date of experience: April 1, 2024
California
1 review
0 helpful votes
Follow WANDA A.
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I enjoy the convenience of the location and the customer service.

Date of experience: April 1, 2024
California
1 review
0 helpful votes
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The service I received was very prompt and helpful.

Date of experience: April 1, 2024
Tennessee
1 review
0 helpful votes
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I have not actually had to use the service, but I love the features it provides.

Date of experience: April 1, 2024
California
1 review
0 helpful votes
Follow Richard T.
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Great service
April 11, 2024

Great service. Good price. Lots of options for my mail.

Date of experience: April 1, 2024
Texas
1 review
0 helpful votes
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Great service is being provided and I am truly grateful.

Date of experience: April 1, 2024
Texas
2 reviews
0 helpful votes
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Efficient, reliable and easy to use, no issues so far
April 11, 2024
Updated review

Efficient, reliable and easy to use, no issues so far.

Date of experience: April 1, 2024

Quick and efficient website
January 2, 2024
Previous review

Quick and efficient website

Date of experience: January 2, 2024
Texas
1 review
0 helpful votes
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Very convenient seeing what the mail is before pickup

Date of experience: April 1, 2024
Spain
1 review
0 helpful votes
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Good, but i want to send fax also so that could be a improvement

Date of experience: April 1, 2024
Larry B. iPostal1 Rep
over a year old

Hi Victoria,

Thanks for your review.

We appreciate your feedback, as we are always looking for ways to improve.

Sincerely,
IPostal1

Michigan
1 review
0 helpful votes
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Everything is great so far with my experience………..

Date of experience: April 1, 2024
Texas
1 review
0 helpful votes
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It is the convenience of not having to check the PO Box on a daily basis for mail. The mortification of mail in your box is on time and the assistant at the location is friendly and helpful when going there.

Date of experience: April 1, 2024
Ohio
1 review
0 helpful votes
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Great service, essential for my home business. Gather Cincy is a wonderful location and Peggy the manager is very easy to work with and very friendly.

Date of experience: April 1, 2024