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iPostal1 has a rating of 4.5 stars from 3,355 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
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I like the people that work there the service is very good and professional
Mail is usually scanned in relatively quickly. Anything I need sent or picked up urgently is available to pick up or shipped out to me in a timely manner.
I its well for me and my business. I would recommend everyone to try it.
I received an email notifying me that I received mail. I logged in and was able to view it. The image was a bit small, and the roll-over zoom function zoomed it a bit too much making it difficult to read, but overall, I was able to understand the message.
I am a bit new but so far so good! I wish they had an option for weekend and/or evening deliveries though
Hi Gerardo,
Thanks for your review.
We appreciate your valuable feedback, as we are always looking for ways to improve.
Sincerely,
IPostal1
So far, overall great experience. Ease of registering for an account. Great response to customer service issues.
I Have not had any issues with postal one i am grateful for the service
I needed a business address and this fit the bill.
Everything is great. No issues. Customer Service satisfied all issues.promptly.
This is a pretty good mail box. Cheap to send letters. Pleased with the service.
I'm getting the services I signed up for and expected, so I'm pretty happy. Packages are being handled and scanned promptly and legibly, I get good feedback on my Inbox page (and maybe more emails than I need, considering), and forwarded mail and packages all arrive in great condition. Trying my first consolidation mailing today - I expect I will see something well-packed.
I haven't gone there yet with bundles or with any kind of shredding services but I confidently expect to do so and to do well with them.
Draconian terms and conditions. But otherwise appears to have the services I was looking for.
I am so pleased with your company and the customer service.
Your team is great!
My overall experience had been Great! I love it.
ThankYou
Every time I turn around there is a charge for something.
Hi Annette,
Thanks for your review.
Our goal is total transparency. Our strategy is to charge the lowest subscription fee possible and then charge customers only for the optional services they choose, such as shipping, scanning mail content or mail pickup. We believe this is the fairest way to price, so people who don’t need optional services do not subsidize the people that do. The prices that we offer for these optional services can be viewed on the Pricing page on our website.
Be sure to take advantage of our content scan/shred bundles to save money.
Sincerely,
IPostal1
I haven't used iPostal1 fully. However, I haven't had any problems, which is a good.
Appears to be a good plan for me. And, it seemed easy to set up my account. Will know more later as to how Inlike Iposal1 service.
Mi experiencia ha sido positiva siempre he solucionado con ayuda del equipo cualquier impase, me encanta el servicio
Answer: Hi Elayne, Thanks for your question. You can find Office Buildings and Coworking Spaces under the locations tab on our website. We're happy to be able to say that we've had thousands and thousands of customers that have been able to successfully use our addresses for DMV, business, banking purposes and more. Throughout the years that we have offered our digital mailbox services, we've found that each institution/state has their own software and guidelines that are followed to verify the addresses. We highly recommend directly contacting the institution(s) that you are hoping to register your iPostal1 address with to confirm if it will be acceptable. We understand that there is a possibility that not all of our addresses may work for all purposes, and because of this we do provide you with a 30-day grace period. You're welcome to try us out - and if you end up closing the account within 30 days of signup because you couldn't use the address, you can reach out to us to request a full refund of your subscription payment. Sincerely, IPostal1
Answer: Hi Maxine, Thanks for your question. Our Virtual Office phone line allows you to receive calls and voice mail messages, so you don't have to use your private phone for business. However, some of our Office Building locations do provide live-answering services. This is something that you will need to pay them for directly, separate from your iPostal1 subscription. You can find more information about our Virtual Office plans and how the phone lines work on the FAQ pages on our website. Sincerely, IPostal1
Answer: Hi Jena, Thanks for your question. You are able to receive and pick up packages at any of our locations. Please be sure to check out pricing for all our services, like pickups and storage, on the Pricing page and by the address listing of each address on our website. Sincerely, IPostal1
Answer: Hi Roger, Thanks for your question. All mail and most packages qualify for 30 days of free storage. Our storage policy and pricing can be found on the Pricing page on our website. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at service@iPostal1.com and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at service@iPostal1.com and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Michael, Many entrepreneurs starting a business use a real street address from iPostal1 to establish their businesses. Sincerely, IPostal1
Answer: Hi Danielle, Thanks for reaching out. You can pick any location for your mailbox, regardless of where you live. Please make sure that the address on your ID matches the home address you put on your Form 1583. If you have any questions about your filling out the Form 1583, please write to us at service@iPostal1.com or contact us via chat. Sincerely, IPostal1
Answer: If you have a tracking information that shows the package was delivered to the store, then first step is to work with the store to confirm receipt and look for the package. If that does not work and store claims they never received or can't find the package, then you need to consult with the iPostal1 Customer Service team at service@iPostal1.com about next steps.
Answer: Given your specific needs, it pays to do a little homework before deciding which state or city will work best for you. Thousands of customers have used our service to register their business or for their DMV needs. However, in Oregon, Missouri, Washington State, and California, we suggest that you check with government agencies to determine what you can or cannot do with your virtual address. For banking, some banks or credit card companies may not accept transferring your address to your iPostal1 address, so best to check with them ahead of time.
Hi Jennifer,
Thanks for your review.
We appreciate your feedback, as we are always looking for ways to improve.
Sincerely,
IPostal1