On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Join the fastest growing virtual mailbox and digital mailbox service company in the country. View the plan that best fits your needs and just like that, you have a new address and so much more. Learn more here.
iPostal1 Reviews Summary
iPostal1 has a rating of 4.5 stars from 3,355 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
Instant Feedback
We monitor reviews for authenticity
Best tool that I have ever used for my business. I would recommend this to my friends
So far, so good since I am still rather new have not have time to fully explore features
I have not had many experiences with iPostal 1 just yet. I would recommend it if you are searching for an address out side of our personal address. Only thing, I would hope in the near future, they would provide more address in Illinois for the Northern suburbs like St. Charles, South Elgin and Geneva.
I haven't really started to utilize the service to say if is working yet or not.
Great Service overall! Excellent staff customer service etc...
I haven't had any issues, but will reach out if something occurs.
Thank you for the opportunity to provide feedback through your customer satisfaction survey. I am pleased to share that I am very satisfied with the service I received. Your team's professionalism and dedication have made my experience exceptional.
I look forward to continuing our collaboration and am confident in the quality of service you provide. If I have any further feedback or suggestions, I will be sure to let you know.
Best regards,
Everything is going well as expected. Good way for me to receive things on the go.
Personal always helpful and pleasant. Mail handled correctly
It Have been good, easy and fast. One thing what disturbs is that i pay monthly subription and have to pay extra for every letter a dollar when i pick it up.
Hi Fabiola,
Thanks for your review.
Since it does take time and labor to process a pickup task, there is a nominal charge at most mail address locations. All fees for the optional services provided are listed on the Pricing page on our website. Details on pickup fees are available by each address listing. When picking up packages, there is a pickup fee for each package. The pickup fee for letters is for any number of letters.
Sincerely,
IPostal1
Ok, fine for the contract agreement. No further comments...
Ricky has been outstanding, he explained all the in's and out's about how things work along with answering all my questions, mostly about the delay from the USPS and there shortage of workers.
Sad our government does not understand how important our USPS is to everyone.
Easy to use and thankful for your help! Good to use for a remote address
I feel satisfied with the service. Would like to speak with a customer service representative regarding adding other services.
Hi Omasiel,
Thanks for your review. We are glad that you are happy with our digital mailbox service.
One of our Customer Service representatives will follow up with you regarding additional services.
Sincerely,
IPostal1
Simple to use & very attentive, great communication anything involving your iPostal1 mail!
No complaints. Services are as expected for mailbox. Communication for hours of pickup are frequently expressed. Overall, very pleased.
Most things work as expected. But we had several issues. Address change wasn't activated until chat with support. Quality of scans is poor.
Hi Aleksandr,
Thanks for your review. We are sorry for any issues you experienced, but are glad to hear that our Customer Service team could resolve them for you.
We apologize for the quality of scans received. Our Customer Service team will follow up with you and work with your mail center to fix the issue.
Sincerely,
IPostal1
They haven't given me any problems. I sometimes forget i even have the service because of how well they do their job!
You have performed as expected and I am pleased with the service! Thank you!
My experience with Ipostal has been satisfactory. The communication is great and they have solved all customer service issues.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Software Other Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Lynda,
Thanks for your review.
We have over 3,000 locations worldwide and are continually adding more. We appreciate your feedback.
Sincerely,
IPostal1