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iPostal1 Reviews Summary
iPostal1 has a rating of 4.5 stars from 3,355 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
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Start up for a couple of months (March and April 2024) was slow requiring I telephone to repeat requests like scan, shred, dispose.
Training of staff seems to have improved service (Late May and early June 2024).
Great service and most of all very satisfactory with my needs. I am very pleased and grateful thank you I Postal
I've been using iPostal1 for my mailing needs, and their service has been excellent. Packages are always delivered on time, and their customer service is friendly and helpful.
Just started using this service, so far everything is great. Emailed a question and received a response in a reasonable time.
I'm notified immediately when I have mail and the process to pick it up is easy.
The service has been good with no issues. Mail is forwarded to me per my instructions
Wonderful great experience will recommend to others keep up the great work ipostal1
Good service. Can't remember if there was a place to select if I can also pick up my spouse's mail. Also, I was going to add a foreign address to ship to, but was surprised that I need some sort of notary? What for?
Hi Steven,
Thanks for your review.
To add another person to your account, you will need to send in another notarized Form 1583 and a copy of two forms of ID. Once this is done, we will be able to add that person's name to your account and receive mail in their name.
Online notarization is required for customers who ship internationally.
One of our Customer Service representatives will follow up with you to assist you.
Sincerely,
IPostal1
The signup process was a bit buggy, but your in person customer service is great and your pricing is fair.
Hi Leeland,
Thanks for your review. We are glad to hear that you are happy with the customer service and pricing.
If you would like to let us know specifics about the signup process, please write to us at service@iPostal1.com. We appreciate any feedback, as we are always looking for ways to improve.
Sincerely,
IPostal1
Everything has gone as promised. Look forward to a continued relationship
Everything is working as it should! I have had no problems so far and I am pleased with the results I've gotten out of ipostal1.
We did have a few original setup issues but the Support Team help me with one on one voice support and in a timely matter to its resolve. Very satisfied.
Hi Paul,
Thanks for your review.
We are sorry for an issues you experienced, but are glad to hear that our Customer Service team was able to resolve them.
Sincerely,
IPostal1
I did have a problem with my first delivery, iPostal support did respond to my request for help. IPostal did direct me to the stage of delay, even though it was not with iPostal and they did followup to ensure it arrived.
After getting a new mailing address the service has been excellent
This service has worked perfectly for my small business. Thank you so much!
Great service and easy to use interface good communications
Good. I have received all my correspondence in a timely manner.
Everything is working as expected. The office is close and the workers seem competent.
I am just starting out with a virtual mailbox so I really have not gotten anything yet but, from what I have experienced, it has been ok. No complaints here.
So far it has been exceptional service. No complaints, they are friendly and do a great job.
Good service. I am really satisfied with this and will continue more days i think
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Donald,
Thanks for your review. We are sorry to hear about the issues you experienced with your mail center and the notary service.
If we find that there is an issue with one of our mail center partners, we do intervene to take corrective steps. We are glad to hear that you tasks are now being completed properly.
Unfortunately, the notary service is a third party, so we are unable to assist with this situation. We understand your frustration, and recommend reaching out to them again directly.
Sincerely,
IPostal1