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iPostal1 has a rating of 4.5 stars from 3,355 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
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Fast, simple, and convenient. Super easy to use and understand how the system works.
I had trouble setting up my account. I called and the rep helped me get everything set up correctly.
My experience has been fine overall. No complaints to speak of. The process is rather simple using the app.
They delivered exactly what they promised. An easy 5 out of 5
IPostel for the most past has been easy to use. Staff is friendly when I arrive to pick up my mail. The location I use is clean and looks very professional. They always let me know when mail arrives. If I had one compliant it would be the fee to pick up my own mail. I have to drive 30 minutes to get my mail and to charge a pick up fee for regular mail is excessive.
Hi Freddy,
Thanks for your review. We are glad to hear that you are happy with our digital mailbox service and your location.
Since it does take time and labor to process a pickup task, there is a nominal charge at most mail address locations. All fees for the optional services provided are listed on the Pricing page on our website. Details on pickup fees are available by each address listing. When picking up packages, there is a pickup fee for each package. The pickup fee for letters is for any number of letters.
Sincerely,
IPostal1
Friendly service. Prompt notification of new mail arrival
Attendant efficiently boxed up materials for shipping.
I get exactly what I need and can easily communicate with the folks handling the mail
I really appreciate the ease of choosing the right digital mail location for my business.
Very friendly staff. Responded quickly to all of my questions.
It's great. I use it for my business and has been very helpful
I'm glad I made this decision. It's easy, exactly what is advertised.
I haven't received anything yet so am still assessing it's value.
Great job. Love it. Company does a good job for the price. Awesome
Working well for me. Haven't received a lot of mail yet though, as forwarding hasn't kicked in yet
It's pretty easy and straightforward to use. No issues on my end.
So far so good, I do not have any complaint so far. It was recommended to me and I do not have postal services received so far
Answer: Hi Elayne, Thanks for your question. You can find Office Buildings and Coworking Spaces under the locations tab on our website. We're happy to be able to say that we've had thousands and thousands of customers that have been able to successfully use our addresses for DMV, business, banking purposes and more. Throughout the years that we have offered our digital mailbox services, we've found that each institution/state has their own software and guidelines that are followed to verify the addresses. We highly recommend directly contacting the institution(s) that you are hoping to register your iPostal1 address with to confirm if it will be acceptable. We understand that there is a possibility that not all of our addresses may work for all purposes, and because of this we do provide you with a 30-day grace period. You're welcome to try us out - and if you end up closing the account within 30 days of signup because you couldn't use the address, you can reach out to us to request a full refund of your subscription payment. Sincerely, IPostal1
Answer: Hi Maxine, Thanks for your question. Our Virtual Office phone line allows you to receive calls and voice mail messages, so you don't have to use your private phone for business. However, some of our Office Building locations do provide live-answering services. This is something that you will need to pay them for directly, separate from your iPostal1 subscription. You can find more information about our Virtual Office plans and how the phone lines work on the FAQ pages on our website. Sincerely, IPostal1
Answer: Hi Jena, Thanks for your question. You are able to receive and pick up packages at any of our locations. Please be sure to check out pricing for all our services, like pickups and storage, on the Pricing page and by the address listing of each address on our website. Sincerely, IPostal1
Answer: Hi Roger, Thanks for your question. All mail and most packages qualify for 30 days of free storage. Our storage policy and pricing can be found on the Pricing page on our website. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at service@iPostal1.com and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at service@iPostal1.com and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Michael, Many entrepreneurs starting a business use a real street address from iPostal1 to establish their businesses. Sincerely, IPostal1
Answer: Hi Danielle, Thanks for reaching out. You can pick any location for your mailbox, regardless of where you live. Please make sure that the address on your ID matches the home address you put on your Form 1583. If you have any questions about your filling out the Form 1583, please write to us at service@iPostal1.com or contact us via chat. Sincerely, IPostal1
Answer: If you have a tracking information that shows the package was delivered to the store, then first step is to work with the store to confirm receipt and look for the package. If that does not work and store claims they never received or can't find the package, then you need to consult with the iPostal1 Customer Service team at service@iPostal1.com about next steps.
Answer: Given your specific needs, it pays to do a little homework before deciding which state or city will work best for you. Thousands of customers have used our service to register their business or for their DMV needs. However, in Oregon, Missouri, Washington State, and California, we suggest that you check with government agencies to determine what you can or cannot do with your virtual address. For banking, some banks or credit card companies may not accept transferring your address to your iPostal1 address, so best to check with them ahead of time.
Hi Louise,
Thanks for your review.
We are sorry for any difficulty you experienced with setting up your account, but are glad to hear that our Customer Service team was able to assist you.
Sincerely,
IPostal1