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Join the fastest growing virtual mailbox and digital mailbox service company in the country. View the plan that best fits your needs and just like that, you have a new address and so much more. Learn more here.


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iPostal1 Reviews Summary

iPostal1 has a rating of 4.6 stars from 3,465 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.

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35,723 reviews

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California
1 review
0 helpful votes
Follow Marco S.
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The packaged was shown in my inbox almost immediately after it was received at the mailbox. Forwarding was requested on the system and customer service gave me a courtesy call to confirm I had selected the right shipping priority. Everything went smoothly!

Date of experience: November 9, 2024
Illinois
1 review
0 helpful votes
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Contacted cust svc had a couple of issues they responded immediately. They changed corrected what needed to be done and sent Email confirmations.

Date of experience: November 7, 2024
Indiana
1 review
0 helpful votes
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Great service very accommodating as well as excellent Professionalism. Very Grateful, Thanks!

Date of experience: November 7, 2024
Hawaii
1 review
0 helpful votes
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Excellent communication and service!
November 16, 2024

Excellent communication and service! Very thoughtful and responsive.

Date of experience: November 6, 2024
Virginia
1 review
0 helpful votes
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Always have a great experience with the staff of postal1. They are friendly and always take time to listen to what you want done.

Date of experience: November 6, 2024
Virginia
1 review
0 helpful votes
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The employee / manager is snobby, and cold. Visited this establishment 2x both times I felt unwelcome. Like my business was a burden. Will not be renewing when the time is up.

Date of experience: November 5, 2024
Max Z. iPostal1 Rep
over a year old

Hi Thomas,

Thanks for your review.

We are sorry for your experience with your mail center.

Our goal is to provide you with a seamless and comfortable solution for handling your mail. We work closely with our mail center partners, and we expect that they provide excellent customer service. We will work with your mail center to ensure that this expectation is being met.

We have thousands of satisfied customers using our services. You always have the option to move your digital mailbox to another iPostal1 address. We can make this process quick and easy.

Our Customer Service team will reach out to you to follow up.

Sincerely,
IPostal1

Washington
1 review
0 helpful votes
Follow Steven U.
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The iPostal app is great
November 15, 2024

The iPostal app is great. It allows me to see what mail is there waiting for me and the experience walking into Sumner postal every time is stellar, You don't expect to be impressed walking into a store that specializes in mailboxes and delivery but I love walking in there. I don't go in very often but after the second time in the guy behind the counter remembered my name, and whenever I go in regardless of who is there it's a great experience.

Date of experience: November 5, 2024
California
1 review
0 helpful votes
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It is meeting my needs while I am traveling for an extended period of time.

Date of experience: November 5, 2024
Washington
1 review
0 helpful votes
Follow Mahndesha B.
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I been with this for now for three months and do not have any alerts for mail

Date of experience: November 5, 2024
Max Z. iPostal1 Rep
over a year old

Hi Mahndesha,

Thanks for your review.

The USPS requires the Form 1583 be completed, notarized, and filed with proper IDs. This is required in order for the mail center to accept mail on your behalf.

According to our records, you have not yet submitted these documents, meaning that any mail sent to your mail center for you was returned to sender. This is why you have not received any notifications for new mail.

We see that you have been in contact with Customer Service. We will be reaching back out to fully assist you with submitting your required documents.

Sincerely,
IPostal1

Maine
1 review
0 helpful votes
Follow Warren Q.
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Only one trial letter so farand scanning was perfect. Much better that my years at Mailit4U in Bath Maine.

Date of experience: November 5, 2024
Maryland
1 review
0 helpful votes
Follow David S.
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It has been great and have recommended to others for their business.

Date of experience: November 5, 2024
Georgia
1 review
0 helpful votes
Follow Erica J.
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Great service!
November 15, 2024

Great service! Easy to use and very helpful! Customer service has been wonderful and the entire setup process was easy.

Date of experience: November 5, 2024
Michigan
1 review
0 helpful votes
Follow Debra K.
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So far… so good!
November 15, 2024

So far… so good! I have no negative feedback!
Everything running pretty smoothly…

Date of experience: November 5, 2024
New York
1 review
0 helpful votes
Follow Daniel K.
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Good web layout good service.good mail pictures and alerts

Date of experience: November 5, 2024
Georgia
1 review
0 helpful votes
Follow Andrea F.
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Good experience with getting setup for business mailing address since my business is in my home.

Date of experience: November 5, 2024
North Carolina
1 review
0 helpful votes
Follow Dawn I.
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Pretty simple and easy to navigate through with simple directions

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Date of experience: November 5, 2024
California
1 review
0 helpful votes
Follow Saisha F.
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All is well, customer service was great
November 15, 2024

All is well, customer service was great. Received what I needed

Date of experience: November 5, 2024
GB
1 review
0 helpful votes
Follow Seyed R.
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IPostal1 is a fantastic platform that facilitates all mail handling system. I highly recommend iPostal1 to everone.

Date of experience: November 5, 2024
Florida
1 review
0 helpful votes
Follow Kelli N.
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My experience has been average
November 9, 2024

My experience has been average
My experience has been average

Date of experience: October 30, 2024
Max Z. iPostal1 Rep
over a year old

Hi Kelli,

Thanks for your review.

Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.

Our Customer Service team will reach out to you to see how we can better your experience.

Sincerely,
IPostal1

Florida
1 review
0 helpful votes
Follow Cima Q.
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Es excelente seguro, cómodo rápido y esta cerca de mi trabajo y casa

Date of experience: October 17, 2024