From the business
Join the fastest growing virtual mailbox and digital mailbox service company in the country. View the plan that best fits your needs and just like that, you have a new address and so much more. Learn more here.
iPostal1 Reviews Summary
iPostal1 has a rating of 4.6 stars from 3,333 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
Instant Feedback
It has bern over a month that I signed up, they still have not completed my paper work. I have sent them notarized form 1583, but they say they have mot received it. Every email is with a different people, they charged me the monthly fee very fist day but do fat I do have nothing
It was easy to set up. However, I would have appreciated a Welcome email to let me know that all documents were received and my mailbox was ready to use and any other pertinent information for me to know regarding my virtual business address.
Hi Shavon,
Thanks for your review. We are glad to hear that it was an easy setup process.
You should have received an email, just as you described. Please check your junk folder. If you are not receiving emails from us, please contact our Customer Service.
Sincerely,
IPostal1
I was pleasantly surprised when I had a problem with my name, and sent in an email to request help and the problem was rectified in a couple business days.
Hi Rachel,
Thanks for your review. We are glad that our team was able to assist you.
Sincerely,
IPostal1
Terrible service, the agent hang up on me and lied about he did. He did not resolve my issue. Terrible service
Hi Herline,
Thanks for your review.
Our dedicated 1583 team reviews your forms, and if all is in order, sends them to your mail center for final review. In your specific case, the mail center required additional information, which is why your form went back to our team. We apologize for any miscommunication.
Our records show that our team was able to assist you with the required information. You are now fully approved and ready to receive mail.
Sincerely,
IPostal1
It's been okay. You guys have been patient with me even though i am unable to currently provide some documents needed fofr the form
Hi Linus,
Thanks for your review, and for choosing iPostal1.
If you have any questions about the USPS form and/or IDs required to receive mail, our team will be happy to assist you. We are available via chat, email, or phone.
Sincerely,
IPostal1
I am extremely happy with the service at ipostal1, glad that I was able to connect with them.
Hi Tommy,
Thanks for your review. We are glad you have had such a great experience.
Sincerely,
IPostal1
Very good signing up process. Very easy and straight forward.
Hi Kayla,
Thanks for your review. Helping entrepreneurs and home-based businesses is a big focus for us.
Sincerely,
IPostal1
Super easy to set up. Great option as I travel a lot. Very convenient.
Hi Mark,
Thanks for your review. Our service was designed to benefit people who travel, like you.
Sincerely,
IPostal1
Great service, price customer service representative or well trained and knowledgeable
Hi Barbara,
Thanks for your review. We are happy to hear that you have found our service to be helpful. A Digital Mailbox is a big improvement over the traditional mailbox, and with iPostal1, half of the price!
Sincerely,
IPostal1
I haven't received any mail yet but set up was seamless which was helpful to me.
Hi AJ,
Thanks for your review. We are glad that the setup process was simple.
Sincerely,
IPostal1
I have not had the opportunity to use the i postal service as I have not yet had any client business. Looking forward to doing my mail correspondence using your system when my company gets its first job.
Hi Heather,
Thanks for your review. Helping entrepreneurs and home-based businesses is a big focus for us.
Sincerely,
IPostal1
I have not being able to use all the services that you offer, but adding another person to the account is making the holw thing much easier
Hi Eduardo,
Thanks for your review.
If you need any assistance with our service, our Customer Service team is happy to help. We are available via chat, email, or phone.
Sincerely,
IPostal1
A bit difficult to get all the forms done, but we figured it out. The service provided so far has been excellent! We will share our experience with other expats.
Hi John,
Thanks for your review, and for choosing iPostal1.
We do have a dedicated team for support with the USPS required forms. We are glad that you so happy with our service.
Sincerely,
IPostal1
Very easy to set up! Super affordable and offers everything I need!
Hi Jordan,
Thanks for your review. We are glad you have had such a great experience.
Sincerely,
IPostal1
Correspondence has been friendly and efficient. The process took time but was easy and effective.
Hi Amanda,
Thanks for your review. We appreciate the time you took to share your experience.
Sincerely,
IPostal1
Love it! Thanks for making this service! Thanks! I appreciate it.
Hi Merry,
Thanks for you review. We are glad that you are so happy with our digital mailbox service.
Sincerely,
IPostal1
At this time I have no experience negative or positive. My business is both mobile and online. Having an address for my business gives a more professional image.
Hi Petal-Dawn,
Thanks for your review. Helping entrepreneurs and home-based businesses is a big focus for us.
Sincerely,
IPostal1
I have not used the service for long but overall I do like the service. I like being able to receive my mail without having to actual open it. I like the options in terms of shred, open, mail etc. My only complaint is setting up the account took way too long.
Hi Jessica,
Thanks for your review.
We are glad that you are happy with our digital mailbox service, and apologize for any delays in getting set up.
Thanks for choosing iPostal1.
Sincerely,
IPostal1
Great best ever reliable, convenient and very professional staff
Hi Donald,
Thanks for your review. We appreciate the positive feedback.
Sincerely,
IPostal1
Excellent customer service! Better than I expected. Courteous service by the CSR.
Hi Wahomet,
Thanks for your review. Our team works hard to provide great customer service, so we appreciate your feedback very much.
Sincerely,
IPostal1
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jay,
Thanks for your review.
The USPS requires the Form 1583 be completed, notarized and filed with proper IDs. This is required in order for the mail center to accept mail on your behalf. If they are not completed, you will still be able to use the address for your business without the mail function. That is why your account was charged, whether or not you file the Form 1583. Many customers use our addresses this way.
According to our records, you wrote in to our Customer Service team on 7/11 and supplied IDs to one of our reps on 7/16. On 8/1, another rep was in contact with you to explain that we did not have a completed and notarized Form 1583 and were also missing a photo ID, which is required as your primary form of ID.
We would be happy to assist you in completing your documentation. The best way to reach us is by using the live chat, ensuring that you connect with one agent in real-time.
Sincerely,
IPostal1