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Invicta Stores

Overview

Invicta Stores has a rating of 4.7 stars from 34,749 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Invicta Stores most frequently mention great prices, new watch and christmas gift. Invicta Stores ranks 217th among Watch sites.

service
50
value
53
shipping
53
returns
27
quality
47
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32,192 reviews
+47
How would you rate Invicta Stores?
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Cory F.
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Watches came quickly and were packaged nice and secure. The paracord band is definitely a different touch and the green and black stand out amazing with eachother. If you have trouble seeing in low light or have poor eyes in general, please note that the black face with the black hands can he slightly hard to see in low light situations, but not impossible. Aside from that I have no complaints. I love invicta watches and this is the 5th to my collection of many more to come.

Date of experience: August 11, 2018
Osvaldo R.
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I was very impressed with the watch and quality of it, I will definitely be ordering another. The watch is awesome very glad to have gotten an automatic one, a friend recommended I buy one and try it. Keeps great time no more worries about batteries for a watch ever again.

Date of experience: February 18, 2020
Ted W.
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I have numerous Invicta watches that I have purchased from QVC--there is never an issue with their customer service or in receiving my order in a very timely manner; however, on two occasions, I ordered directly from Invicta. My wife tried repeatedly, for extended periods of time to return one watch and order another. It was very frustrating! In addition, I still have not returned the 2 watches that I ordered from Invicta on April 9!

Also, the questionnaire that you send to ascertain whether or not I had received my order was confusing. Since I had placed two orders in a brief time, it would have been helpful if Invicta actually noted the item(s) for clarity.

I enjoy Invicta watches and purchase them for gifts, because so many people compliment the:look" of Invicta watches, but it appears that QVC does a much better job in answering their calls, resolving issues and forwarding products to their customers!

Date of experience: April 22, 2020
S J.
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The objet d art watch I got broke within a week due to the minute hand being loosely set and falling off just from running on my desk. Watch also kept terrible time and was fast about a minute a day. Consider ditching these movements.

Date of experience: May 12, 2020
William G.
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Your web site and watches are fantastic
July 8, 2020

Your web site and watches are fantastic. Consider, if you will, adding some info that sizing the metal band is not easy (putting it mildly) or simply say that if the metal band need sizing the $9.95 tool is available. I purchased a faux leather banded watch instead and love it.

Date of experience: July 8, 2020
Tyla P.
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I have been in love with invicta for a long time
October 19, 2020

I have been in love with invicta for a long time. I purchased 2 watches this time around and don't regret a thing. I would do it again in a heartbeat, and recommend these watches to anyone that's looking for something durable that also looks amazing for any level of formality.

Date of experience: October 19, 2020
PHILIP S.
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Great products, incredable design and price
July 29, 2020

Great products, incredable design and price. In the last year I have purchased 8 Invicta watches. 2 became gifts. I love your Dive Cases. I use one, Red, as my tool kit. It is very easy to see in my place and is water proof.

Date of experience: July 29, 2020
Mason P.
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Check out was easy
September 10, 2019

Check out was easy. Product was as pictured, but also as described. The case measurement was accurate for this product, not including the crown as other products do. Actual timepiece is very attractive with beautiful two-tone and a tease of the skeleton in the case which gives it a classic look.

Date of experience: September 10, 2019
Brian B.
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Great product, love it
October 28, 2019

Great product, love it. Delivery was not so good FedEx claimed they couldn't find my address even though I live on a state highway where no other delivery companies have any trouble finding my house, they claimed my road didn't exist...

Date of experience: October 28, 2019
Bobby B.
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Several times I tried to change my delivery date
December 20, 2019

Several times I tried to change my delivery date. FedEx site was difficult. Tried calling Invicta to delay shipment, got no help. Shipping was at best bad. Every other aspect of my shopping experience was excellent.

Date of experience: December 20, 2019
Jennifer G.
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Both watches were great, but one did not work
February 8, 2020

Both watches were great, but one did not work. I was pleased with Invicta's customer service in getting me a return label to return the broken watch. I'm hoping a new one or repaired one arrives soon. I love Invicta watche.

Date of experience: February 8, 2020
Frank H.
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I have Jessica from Invicta Customer Service to thank for this great experience. She helped me get a previous purchase cancelled and applied as store credit towards this purchase which made this more affordable for me.

Date of experience: April 14, 2020
Tracy C.
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I am very excited about our first Invicta purchase
February 26, 2018

I am very excited about our first Invicta purchase. This will enable my husband to complete his gold jewelry ensemble, necklace, bracelets and his new gold watch! He is happy and the watch is really exquisite!

Date of experience: February 26, 2018
Nathan D.
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Everything was Great, delivery time took a bit longer but was due to pandemic. Quality and prices were outstanding. Extremely pleased with purchase and when customer support was contacted, they were very helpful, courteous and professional.

Date of experience: May 27, 2020
G A.
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I was disappointed that I had to initiate communication with you, when it was already known that there was a delay in shipping. It would be appreciated if the company could have been proactive VS reactive.

Date of experience: May 29, 2020
P A.
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I really like shopping on the Invicta site
May 8, 2019

I really like shopping on the Invicta site. BUT this is at least the 3rd time I have placed an order, just to find out later. After I have already been charged. That one if my watches is not in stock. Even though it supposedly was when I ordered it. This is frustrating and disappointing.

Date of experience: May 8, 2019
KENNY D.
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Have been an Invicta fan for several years
April 12, 2018

Have been an Invicta fan for several years. Lost one of my Pro Divers, and it was not available on Evine (where I have bought most of my 24 Invicta's). However I did find it at Invicta Stores.com, and it was on sale, saving me several $'s. Well pleased withe lady I talked with and with the delivery time involved. I am a very satisfied cudtomer. Thanks to all. Ken D

Date of experience: April 12, 2018
Carl R.
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New website is much improved
June 14, 2017

New website is much improved. I look forward to confirming the quality of merchandise I've come to expect form Invicta

I ordered several watches. Watch ******* S1 Rally is not operating. I plan to return it.

Date of experience: June 14, 2017
Claudio G.
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Easy to navigate your website, product was as described, this is the 3 watch that I brought in a month. My first order with Invicta came in 4 days of ordering, my last order took two weeks to arrive, I sent emails and tried calling customer service several times, the calls got me no where and my emails were never responded. They finally sent email stating that my order was processed and will be getting ready to ship. Mind you this is 2 weeks after placing order. Now I understand that we are in troubled times, but for a company like Invicta not to respond to emails or be able to speak to someone, company needs to work on customer service and make it easy for customer to speak to someone, like they made it easy to navigate there web site. Thank you Claudio

Date of experience: June 8, 2020
NaToya L.
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It was ok I didn't like the fact that I couldn't track My order online so I never knew when it would arrive...I also paid for two day shipping and still didn't get My watch for 4 days...I called to speak to CS about My shipping cost but never got through because I was on hold at least 45 minutes and never got a rep on the phone...we love the watch but I'd much rather go into a store and shop for it I don't think I'll ever use invicta.com again though

Date of experience: January 2, 2020