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Invicta Stores

Overview

Invicta Stores has a rating of 4.7 stars from 34,747 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Invicta Stores most frequently mention great prices, new watch and christmas gift. Invicta Stores ranks 217th among Watch sites.

service
50
value
53
shipping
53
returns
27
quality
47
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32,192 reviews
+47
How would you rate Invicta Stores?
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STEVEN G.
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Very sharp watch, love it
March 29, 2020

Very sharp watch, love it. I been a watch guy for 50 years and had many brands but never had one of this caliber. You can see the quality of craftsmanship the minute you unwrap it from its equally attractive packaging. I'm very pleased

Date of experience: March 29, 2020
Michael H.
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Your Billing and Shipping Address are linked. They Should be separate. I have a P.O. Box for billing but it will not ship to my Box. When I entered the information it would change both at the same time. That needs to be fixed!

Date of experience: July 1, 2020
Tera L.
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Last week I contacted customer service in regards to the possibility of re-sizing the watch I've purchased, but have yet to receive a response. Other than that, I am pleased with the quality of the product and the speed at which it was shipped.

Date of experience: February 4, 2019
Stuart M.
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I love your products...
June 5, 2020

I love your products... I think you need some more information on some of the watches. Also in these days when things come fast 3 weeks seems like a long time to receive something. But I love Invicta watches great value great look watches.

Date of experience: June 5, 2020
Jeilianid B.
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Everything was beautiful, according to my request. The only thing is that I ordered 3 watches, 2 arrived super fast but the other one that was missing took a month to arrive, but otherwise I am very happy with my purchase. Would order again

Date of experience: August 17, 2020
Eldridge T.
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Sad to say, but items are very slow to arrive
September 1, 2020

Sad to say, but items are very slow to arrive. I have ordered in the past and 7 out of 10 times things did not arrive on time. I really like Invicta products. Please keep your promise to deliver the item to your buyers.

Date of experience: September 1, 2020
KeFree H.
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The sale is amazing
December 20, 2019

The sale is amazing. However, the processing of shipping information could be a lot better. I expected an update and didn't get that on top of I received my order about 10 days after I ordered and was told 3-5 business days for shipping.

Date of experience: December 20, 2019
Warren O.
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I ordered a number of watches for an event from you, the price was fine on the purchase, but you guys sent them from different locations, and at no time sent me a email explaining that or telling me delivery dates as to when expect them, except for one which did arrive on the 29th, but the other 5 watches just came here and there which I found strange and uncomfortable, knowing when to expect them would have let me arrange for someone to have been there when they were delivered and not worried about them being left on my doorstep until I arrived home sometimes late at night

Date of experience: October 13, 2018
Andrea R.
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The website is very easy to navigate, and moves at a nice speed. I put the name and model number in the search bar, and the watch came up immediately. Prices are much better than most other places, and shipping was very quick also.

Date of experience: June 6, 2019
Robert S.
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Easy online shopping
May 28, 2020

Easy online shopping. I returned two items with no issues. My third return however was not so good. Took almost a week and a half to get a response and now will be charged 20% restock and pay return shipping. I will keep it.

Date of experience: May 28, 2020
RICK M.
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I ordered 3 watches from your store...
May 31, 2019

I ordered 3 watches from your store...2 mens.1 ladies...

Ladies watch had all the original protection packing on the watch as expected

BOTH mens watches were devoid of the plastic protection that is always on a factory sealed
Watch///I own over 30 Invicta watches.and have given dozens as gifts to other people. This is
Not normal?
I must assume that these were returned units from other customers...

One watch has a defective screw down crown on the bottom... so obviously it was not thoroughly
Inspected after the original customer returned it? Nor was is it repacked with any plastic scratch protection...very disheartening!

Date of experience: May 31, 2019
Robert J.
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Only problem is couldn't speak to anyone on phone because after hours! Also think for the price of watch there should be a better owners manual and instructions or a website that gives each watch information on operation, link removal and battery changing instructions.

Date of experience: December 3, 2017
Marc I.
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Absolutely terrible!
August 22, 2020

Absolutely terrible! It took 5 weeks to get my order and no one from Invicta reached out too me. And whats even worse is i payed for expedited shipping and still haven't received my refund!. The watch is wonderful but the service and shipping is terribly unacceptable!

Date of experience: August 22, 2020
Maria M.
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I ordered my Invicta Watch on 08/17/2020 and received it in a most expeditious manner on 08/28/2020. It was better than I expected and like non other that I have ever seen. The colors compliment my olive skin. I now own three Invicta Watches.
Yes, lucky me!

Date of experience: September 17, 2020
DJ O.
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Watch is excellent!
September 1, 2020

Watch is excellent! Love it. Customer service didn't respond to emails. Understand shipping is delayed right now however my label was created and order packaged for shipping a week before it was actually shipped out. Couldn't get any clear communication on what was happening.

Date of experience: September 1, 2020
Denny G.
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Not enough info about watch or I don't know where to look. It should be listed in product description. Is it self-winding, battery,etc., explanation of each stem and small dials,etc. Small booklet that came with watch is very generic and does not help with the specific watch.

Date of experience: March 7, 2019
JUAN A.
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The watch is great...
August 25, 2020

The watch is great...but your delivery time is too poor...you have to work with it...if you gone charge for delivery, I expected that the order can be delivered within 7 to 12 days maximum, but my order took almost a month.

Cordially,
Juan Alvelo

Date of experience: August 25, 2020
Ce U.
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Quality product at a price you can't beat, delivery time could've been faster. I've ordered stuff from overseas sellers and it has shown up faster, the two SKU's I ordered showed in stock and yet it took almost two weeks to receive my order

Date of experience: January 24, 2020
Renee P.
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Great shopping experience
December 17, 2017

Great shopping experience. Large selection, great prices, fast shipping and delivery. I did have to contact customer service for something and the only issue is they don't answer the phone! You have to use their contact us form and they got back with me within two days.

Date of experience: December 17, 2017
Ed F.
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I ordered the watch on December 23 but did not receive it until Jan. 8. When I tried to call, I spent over 2 hours on hold. Once I sent a message via Facebook, my problem was immediately solved and I had the watch in 2 days.

Date of experience: January 10, 2020