Invicta Stores

I purchased the watch as a gift and was thrilled to see the Marvel line! The price was amazing and the coupon code offered on the website provided additional savings. The watch arrived in a beautiful case which to me really elevated the excitement of the gift. My purchase arrived about a week after ordering. It does take about 5 business days to receive your delivery tracking information, so don't panic if you haven't heard anything within a few days of ordering.

Good. Even though when I pay for the 2 day delivery. It still takes up to 2 to 3 weeks before I receive my purchase. The cost is not cheap and to pay for shipping that takes the same time as regular shipping is ridiculous. Then it's almost as if you may never receive your purchase if you don't call to get info on the shipment. I am a regular customer and I would hate to stop shopping here, do to the timing of shipping. I take my selecting, pricing, and purchasing the time pieces very seriously. I need to know that, in the future, communication will be priority and 2 day, means 2 days, not 3 weeks plus.

After this last experience I will not be ordering from you ever again. I ordered 4 items & only received 3.1 item was cancelled by you without any notice, it was supposed to be a gift. The other items were shipped separately and arrived on different dates.

Why would you advertise and sell a product that you don't have? That's dirty business. I have also unsubscribed to your emails due to the fact that I don't even want to see your name or add in my inbox.

I placed my order on the November 27 and did not receive it until December 12th. Of course I considered the holiday. But it still said that they ship 4-5 business days. My order did not get shipped until 9 business days. So i called numerous times (which is frustrating on its own because of the hours) and got not much information! After my 4th time calling, on separate occasions, they told me something about a warehouse problem but that I would get an email when it ships. No email was sent, EVER. Even when it shipped. And tracking on the site never changed from 'processing'. CSA eventually expedited the shipping because it had been so long. Super frustrating. But the watch is nice.

I have ordered a similar watch 2 times when your website showed it as available. Both times my orders were canceled since you said it was no longer in stock. It still shows as in stock and is less expensive than the one I just ordered. I left countless messages and emails without any response. Finally via chat, I was told the order was canceled. Really a poor way to run a business. I have bought several watches from you...this, assuming it actually arrives as promised, will be my last and I'll tell anyone who will listen my experience.

As you can see I placed an order with Invicta. However, I have been trying to return this particular watch for over three weeks now with absolutely no response back from Invicta regarding the return. I am frustrated beyond words and will never buy another Invicta watch for my husband. This is actually his second one but definitely his last. I will definitely tell all of my friends to avoid their products as well because the service you receive after purcoftom them is no existent. I have been told that twitter is s great way to inform lots of people st one time.

The item I received was great, but it took Two weeks to get to me. When I order through ShopHQ I receive the items within days (less than a week). I know we are under a Pandemic situation and logistics might be off, but I'm sure they can do better.

I actually placed another order a week and a half ago for a special occasion. But knowing what I had went through, This time a paid for 2 Day delivery ($29 more for this service), and its yet to ship! Is this possible? It's unacceptable.

Invicta - Please this shipping issue immediately!