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Invicta Stores

Overview

Invicta Stores has a rating of 4.7 stars from 34,752 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Invicta Stores most frequently mention great prices, new watch and christmas gift. Invicta Stores ranks 217th among Watch sites.

service
50
value
53
shipping
53
returns
27
quality
47
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32,192 reviews
+47
How would you rate Invicta Stores?
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Frantz J.
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My orders came in a timely manner
August 2, 2020

My orders came in a timely manner. Ive never
Received anything from invicta that was damaged. I Love the craftsmanship of each one of the watches. Thank you for creating such accurate and beautiful watches.

Date of experience: August 2, 2020
Gary M.
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Large assortment of watches
May 4, 2018

Large assortment of watches.
Need more automatic watches made in Switzerland.
Clearly identify the country of origin and assembly.
Have available parts online (band screws for watch band, watch winders, even hats, t-shirts and other fan items).

Introduce new shapes to the watches aside from majority being round.

Offer a reward type of program for folks who purchase watches often (example, Starbucks).

Introduce truly limited editions with 100 or fewer watches.

Offer a world class investors watch that will compete with a Cartier watch (for global quality awareness),

Date of experience: May 4, 2018
Joseph G.
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I ordered a watch on Friday, December 13 and paid the $59 for next day delivery. It did not show up for eight days and no one would respond to a phone call or an email. I'm very disappointed as I would love Invicta products

Date of experience: December 27, 2019
Stephen S.
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Quick and easy ordering
January 17, 2020

Quick and easy ordering. There's been a couple of watches that I purchased under $99. Before it was a $10 charge and the watches came in a reasonable time. Now it's $12 and took over 16 days? Lame. But beautiful watch at an excellent price!

Date of experience: January 17, 2020
Patrik S.
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That was easy!
December 16, 2017

That was easy! No second first impression. Found the watch we were looking for, clicked, payed and got the confirmation! My wife is happy, so I am!
She loves the watch! Early Christmas present. Looks much better in real than the pictures! Which is good!

Date of experience: December 16, 2017
Damien M.
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I love shopping with this company and most of all the free returns. Sometimes a watch looks good online but not so much in person. I will continue to shop with y'all to support my habit of watch collecting. Thank you for excellent customer service.

Date of experience: April 30, 2018
Mary H.
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I'm truly impressed with your products
June 17, 2020

I'm truly impressed with your products. My husband and I order a lot from you. We have bought for other people. Also told friends about it. Now they are buying as well. Family members can not believe our wonderful the watches are. Even church members we have bought for. Thanks for your wonderful products. We would love to be able to come on a cruise/event in Florida. My husband is retired military man. He deserves that trip. He give so much back to his country even now. Once again thanks.

Date of experience: June 17, 2020
Adrian W.
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Invicta provides an outstanding selection of watches, so there should be something for just about everyone's taste in style. The prices are very reasonable. The shipping was pretty quick. The watch I purchased feels and looks great. Overall, the purchase experience was very positive. Thanks

Date of experience: July 7, 2020
Circa K.
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I was confused because I didn't receive a shipping confirmation email, the watch just arrived 1 week after purchase. This is a very early Christmas gift. I was worried they would sell out. My wife loves Minnie Mouse! This will be added to her watch collection soon. Thanks Invicta!

Date of experience: September 27, 2019
Brittany R.
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Definitely one of the most amazing places I've ever ordered from, ordered my Husbands watch through you guys and it came in absolute beautiful packaging, handled with care and shipped really fast, beautiful products for amazing prices won't find a better deal. Will definitely be ordering from them again!

Date of experience: September 8, 2020
LT N.
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Great product inventory
September 27, 2019

Great product inventory. Easy to navigate. The addition discount with the coupon helped
The watch I bought for my wife was not wrapped in protective plastic like the 6 other watches I previously purchased from your website. This makes me wonder if some of the watches you sell are returns or display models and I also thinking about if I should order anymore. Fortunately the links that some scratches on it were the ones that had to be removed for sizing and I did not have to go through the trouble of returning it.

Date of experience: September 27, 2019
Francene K.
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Easy to navigate
December 26, 2019

Easy to navigate. I found a watch for my husband almost immediately. We first purchased Invicta watches about four years ago at Costco at my suggestion three sons, who loved them and still wear them. My husband mentioned the week before Christmas this year that he wish he had one. So, not knowing if Costco had them this year or not and having to time off work to check, I went online in your website and ordered it. He was so shocked and happy on Christmas morning. Thank you so much. We will find a repair shop to get the band adjusted, but he LOVES it.

Date of experience: December 26, 2019
Colorado
1 review
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My New favorite watch.
September 9, 2017

It's exactly what I ordered and wanted, my wife really loves how it looks. Would not trade it for anything.

Date of experience: September 8, 2017
Steve D.
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Didn't receive a shipping notice until after I had received my order. Tried to call your customer service line and was on hold for 25 minutes.no one ever answered the call. The watch's are great, 5 stars! Customer service poor.

Date of experience: January 10, 2020
Roxanne A.
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Ok all good up to when I wanted to return it...
November 29, 2018

Ok all good up to when I wanted to return it...watch is nice but face to small for me to use at work...sent email to help@ addy, sent message via website and to this date no response from Invicta on how to proceed. Why? Maybe now someone will get in touch with me...

Date of experience: November 29, 2018
Florida
1 review
0 helpful votes
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Bad
December 19, 2017

Bad experience ordered something for Christmas that was in stock and now they tell me it is out of stock

Date of experience: December 18, 2017
Puerto Rico
1 review
0 helpful votes
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Awesome!
January 12, 2018

Item arrived in time. The watch is working perfectly! I like it a-lot. I will be purchasing more watches soon!

Date of experience: January 12, 2018
shannon h.
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I love my product!
June 9, 2020

I love my product! Invicta needs to do better on relaying shipping info once items are sent out. I received absolutely 0 shipping info! This is needed because knowing arrival time will prevent a package from just sitting outside on the porch ALL DAY while at work. I'm lucky I live In a decent neighborhood. Do better with shipping confirmations Invicta! I don't want my watch to get stolen because I have no idea when it's going to show up.

Date of experience: June 9, 2020
Jon D.
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Disruption to the supply chain made any sort of delivery expectation, unrealistic. Loved my items, absolutely loathed, and detested the shipping. Currently still waiting for orders placed weeks ago. Received two refunds for items i really wanted. Overall ok experience. However supply chain uncertainty may affect any future transactions.

Date of experience: May 24, 2020
Henry S.
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My overall experience with Invicta has been very good thus far. I would like to add that it would be nice if you could impress upon Fedex the importance of getting a signature for the items they deliver for Invicta.

Date of experience: July 1, 2020