Invicta Stores has a rating of 4.7 stars from 34,751 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Invicta Stores most frequently mention great prices, new watch and christmas gift. Invicta Stores ranks 217th among Watch sites.
Mainly purchase online, taking advantage of the various specials thats offered.
Process is clean and simple.
In the rare event I did reach out to customer service. Not only did they resolve my issue; they were very courteous and professional!
Although I got a great bundle deal, I attempted to call several times and never talked to anyone beyond the prerecorded prompts. My order was in limbo for nearly a month but it finally showed up and life is good.
Super simple. Hassle free. Speedy delivery. Order arrived much earlier than expected. Watch ordered even more stunning in person and the price was excellent. Very happy with the item, overall purchase, and delivery experience. Recipient of watch absolutely loves it!
Amazing price with the sale, watches look great, even had an issue where my order went through twice because my web page was buggy and they resolved and refunded it within 12 hours. Really fast delivery and great experience overall.
I bought an Invicta in April for my grandson graduation. It was never delivered. I just got a refund without a phone call. Now I pray that this order will get here by 5/16/18 so he will not be disappointed
Well the first time, I received an empty box. Very disappointing. But out of the 3 watches I bought, none were in their plastic sleeve that usually comes when bought new. I thought this was a lil odd but they look perfect, so not a big deal. The ability to be able to return the watch for a full refund tho, is fantastic.
I really wish Invicta didn't use FedEx. They have horrible customer service. Since packages are sent with signature required it makes it very difficult to receive the package in a timely manner. There's no notice of this requirement upon ordering. FedEx frequently lies that they have come to my apartment for delivery. If in some small chance they did they don't leave a notice therefore no way of knowing.
Unfortunately it took an extra week for me to get the package in my hands. FedEx would not leave the package at my door or at the apartment office. Because they required a signature. I'm at work unable to sign so made arrangements to pick up at FedEx store. Wit didn't arrive there either. I had to go to the ground hub and wait 30 minutes before accepting delivery Not what I expected. But I have it now. Not sure if I want to order through this process again.
I was very happy with my purchase, bought five watches and I love all five of them. Will definitely be a customer in the near future, thank you!
Watch is the biggest and heaviest I've seen but I love it. Price was good with coupon code I used. Will definitely buy more watches from the site.
The watch was a million times better in person and my boyfriend loved it. I definitely won the gift giving prize if there was one thanks to Invicta.
Invicta is starting to go crazy on prices the website tells you it's new when in fact I bought the same watch for a lesser price a few months ago. Also they are just getting to expensive for lower quality of their watches starting to look around at other watches. Might leave the brand all together
Very satisfied with entire purchase process, including customer service and quick delivery of time piece.
Great selection of watches available provides outstanding value across the entire product line.
1. Never received confirmation on shipping.
2. When I contacted Invicta Stores I received a standard response of length of time after processing and then I will receive notification of shipping. NEVER happened.
3. Contacted them again and tried to track the order connection and it said no such order.
4. Contacted customer service and received the same boil plate response from a week earlier.
5. Contacted credit card company and placed charge in dispute.
6. Five days later watch was left by delivery company outside my property.
The watch I received unfortunately had one of the bands not connected so I contacted customer service for return information. They responded very quickly, nice job! I have not received reimbursement yet but I am sure it will be taken care of. I have since purchased another watch which I should receive this week, hopefully everything is OK as I would like to purchase more products from Invicta.
Good selection. Prices are competitive and often better than can be found elsewhere. Only problem is it usually takes 2-3 days from purchase before they ship, then another 2-3 days for the watch to arrive. Usually the cheaper price or the fact the watch is in stock justifies the wait, but often it is worth paying more for faster shipping from the likes of Amazon or Ebay, imo.
Item was as described, no issues, all functions work as intended. I'd recommend shopping here based off of price and selection, just be prepared to wait. No such thing as a free lunch, and all that.
I commend Invicta Stores for diligently working hard to make sure customers are updated and expectations set during this pandemic. I called a few times and customer service was always nice and courteous. Keep up the good work and I hope everyone stays safe.
I ordered my case in the beginning of April. I just received it not long ago because of the pandemic. The company could have reached out to say your orders may be delayed because of this situation. Nobody said anything until you call or write an email. So, what I am saying is once a purchase has been made send a follow up email saying that it may be some delays because of this pandemic and expect a longer process or delivery time as oppose to normal times.
I purchased two watches and a case. One of the watches was marked down within 12 hours of me purchasing it. I reached out to request a price adjustment as outlined on your website. I did not get a response. I kept reaching out and finally got someone several days later who told me that they could not do anything about it because too much time had passed.
I've been trying to purchase this watch for a few months but wanted the lowest price possible. Not only did I receive a great price, but an additional discount was applied which made me very happy. I LOVE this piece. Will definitely shop again...
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.