Invicta Stores

Processing the order and ship time takes way too long even with the free shipping. If I had wanted to pay for shipping the $12 fee is too high. Also it took nine days to arrive and I only live two hours away by car. Other than that everything else was good.

Well I placed my order on 11/19/18 and it states that it was delivered to me on 11/27/18, however I did not receive it until 12/4/18. I am thankful for your follow-up, I would have been still waiting. Maybe you can look into sending sms alerts upon delivery.

Overall extremely poor. Promised delivery by certain date and item did not even ship by that date. Called customer service multiple times and found a busy tone. I waited 1.5 hrs on hold to finally speak with someone. Emailed multiple times as well and never received any response.

About a year ago when I first started using the website contacting customer service was very difficult. I don't know if it's changed or not because I haven't called. But the website overall I find has good deals and timely shipping and I'll continue to shop on there.

I'm pleased with the timepiece. I do plan to shop again with Invicta. The only other comment I have is that in the little manual which was inside its box-there was no information about removal of links & I wish there would've been a mention. Overall Good experience.

I would never buy another watch from you. The service in getting this item was horrible and the telephone hold time was just as bad. And please dont use the pandemic as an excuse. You should think about upgrading your phone service where they could leave their number and you could call back. Instead of having a customer stay on hold for 45 plus minutes.

Discount codes don't work and no error message saying why...

After ordering, we didn't get any shipping confirmation for a very long time. It was such a long time that I actually reached out to customer service, but no one ever replied. Ever. It at least finally shipped.

Never ordered from here. But looking forward to receiving my watches. Ordering was easy the site just lagged a bit much. Took a long time to load. Shipping took a while and one watch showed up out the blue without notice. Otherwise I am happy with the order.

Great selection for my invicta loving husband. Constant sales are always a plus! His birthday gift is so beautiful I'm counting down the days until I can give it to him! I know he is going to LOVE it!

Group items together for faster buying options
Also having cancelled my order when the product was unavailable they were able to get another for me with expedited shipping. I had the item in 3 days. They were externally helpful.

It was great I bought my wife a watch for Christmas It came on time and its really a nice watch.The only thing wrong is the case is too big which isn't y'all's fault.When I ordered it I was not sure how big it was because I don't know anything about mg measurement's.I was wondering if I could return it to one of the dealers in our area so she can get one that's the wright size? Thanks and I'm looking forward to your reply.

This order went Great. I am currently waiting for an order placed March 28. I have talked to Customer Service about this issue and They were very helpful. But, I still do not know when the products will arrive.

Amazing sale price. Great product.
Even when I considered de current conditions, the packages were delayed for too long. I received the shipping confirmation about three weeks later and add to it another 10 days to arrives to destination.

I love my watch, it is stunning. By far the best price & great financing with the Invicta card. I have been collecting Invicta watches for nearly 2 years. You can't beat the quality, attention to detail and value.

Product pictured on the website are incredibly detailed and clear, I only wish there were more of them from different views. I also would like to see more stores carry this brand in my area. I strongly suggest that a line of different types of bands be made available for purchase. I need more options!