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Invicta Stores

Overview

Invicta Stores has a rating of 4.7 stars from 34,752 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Invicta Stores most frequently mention great prices, new watch and christmas gift. Invicta Stores ranks 217th among Watch sites.

service
50
value
53
shipping
53
returns
27
quality
47
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32,192 reviews
+46
How would you rate Invicta Stores?
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kerri C.
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The on-line store has great prices and is very user friendly. The customer service is great as they even send you an email for confirmation that you received your purchase.

Date of experience: December 27, 2018
Kelley B.
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I gave this watch to my husband for his birthday on Saturday 1/19. I need to contact customer service as the secondhand keeps stopping and watch needs to be reset.

Date of experience: January 24, 2019
phillip c.
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No issues with this watch
February 4, 2018

No issues with this watch. Last one was a divers watch that after one time getting wet at local lake, one of dials fell off. Was very surprised it happened

Date of experience: February 4, 2018
Kayla H.
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The website is very easy to navigate and find the right for yourself or friend! Love the feeling of getting a high quality watch to holds its value and status.

Date of experience: February 6, 2019
Maritza B.
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Wonderful experience with Invicta's online and customer service center. Also a shout out to the Woodbridge Center Invicta store for a wonderful job sizing my watch.

Date of experience: May 4, 2018
Roger T.
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Was not delivered on time from FedEx
May 15, 2020

Was not delivered on time from FedEx. Delivered one week later. Should think about switching to UPS to deliver your watches. FedEx is awful right now.

Date of experience: May 15, 2020
Naomi A.
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Shipping price is a bit high ($12.00) but since it was delivered with DHL it's worth it. But my second order came via USPS and shipping cost was the same.

Date of experience: April 19, 2020
Jannette D.
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The only thing they should pay more attention in the customer services area because, I send to email to check the status of my order and nobody answer to me.

Date of experience: May 12, 2020
Betsaida C.
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Purchased two watches, one for my son and the other for my husband. They both loved them! Beautiful pieces and great timing getting here. Will be purchasing more watches soon.

Date of experience: May 31, 2019
Kenyatta H.
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After a month of waiting I was told they didn't have anymore watches. I was very upset and felt like they could've did a better job with helping me out

Date of experience: June 14, 2020
Tamika L.
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I have been ordering from Invicta stores for over an year. And I always receive satisfaction. My order comes on time and Invicta will keep you abreast of your order.

Date of experience: May 15, 2020
Cheri A.
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Had a lot of issues with the website
April 10, 2019

Had a lot of issues with the website. Customer service has limited hours and no weekends to help customer. By the time you talk with someone the item is gone.

Date of experience: April 10, 2019
Jason M.
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I am a happy Invicta customer
June 12, 2020

I am a happy Invicta customer. I love this watch so much. I have purchased 5 watches from the Invicta store and have never had any thing but great experiences

Date of experience: June 12, 2020
Keila L.
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Excellent, super fast purchase, order approved at the same time, as well as the shipping process. Out that the products are of extreme quality and beautiful.

Date of experience: April 3, 2019
Bill S.
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I love Invicta watches
April 15, 2019

I love Invicta watches. I have about 125 in my collection. Awesome styles and designs and very well made. I've also been on the cruise. Great time and great company.

Date of experience: April 15, 2019
Jon P.
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There was a long delay in processing and shipping. A second order placed weeks later arrived a couple days later. I expected the first order to have been as quick.

Date of experience: June 17, 2020
StrawberryJr S.
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Overall a good experience
June 19, 2018

Overall a good experience. Wish they offered engraving. Great selection and great sale prices. Purchased as a gift and I'm sure my boyfriend will love it.

Date of experience: June 19, 2018
Janice W.
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Didn't get one of the watches because they had sold out and didn't have the watch taken down on the site. They gave me a full refund. Great shopping experience

Date of experience: July 26, 2020
roberto d.
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I ordered the watches on a Saturday and the were processed and shipped the following Friday. Shipping took 2-3 days as promised. Over all ok experience

Date of experience: May 25, 2019
Paul G.
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Great price on all items and my delivery only took three days before I had my watch, this was my 5th watch in two months and will be purchasing more..

Date of experience: May 1, 2018