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Invicta Stores

Overview

Invicta Stores has a rating of 4.7 stars from 34,754 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Invicta Stores most frequently mention great prices, new watch and christmas gift. Invicta Stores ranks 218th among Watch sites.

service
50
value
53
shipping
53
returns
27
quality
47
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32,192 reviews
+46
How would you rate Invicta Stores?
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roberto d.
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I ordered the watches on a Saturday and the were processed and shipped the following Friday. Shipping took 2-3 days as promised. Over all ok experience

Date of experience: May 25, 2019
Paul G.
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Great price on all items and my delivery only took three days before I had my watch, this was my 5th watch in two months and will be purchasing more..

Date of experience: May 1, 2018
Steven C.
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I love my watch but it didn't work and had to return it please let know what is going on with my returned watch model number *******, order number *******

Date of experience: August 21, 2020
John R.
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Search function is not intuitive, so you must know what your looking exactly and if it is not there which is confusing when an email later shows they have it

Date of experience: August 19, 2020
Luke L.
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I have been a loyal and happy Invicta customer for many years. I am always pleased and satisfied by the durability, creativity of design, and value of these exquisite watches.

Date of experience: August 8, 2020
Michael B.
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My experience was great
August 28, 2019

My experience was great. I got an email through the whole process. Even down to this one to confirm that I did receive the product. Thanks for the follow up!

Date of experience: August 28, 2019
Samantha F.
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I has paid for 2 day delivery I ordered on a Wednesday night and did not receive my watch until the following Monday it was supposed to be a Valentine's Day Gift for my husband was very disappointed that I paid 29 dollars and didn't receive it on time at latest I would have expected it that saturday

Date of experience: February 26, 2020
JOHN S.
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I THOUGH THIS WAS FREE SHIPPING?
February 22, 2020

I THOUGH THIS WAS FREE SHIPPING? I DO LIKE YOUR WATCHES BUT THE SHIPPING COST IS HIGH
YOU LIST THIS AND OTHERS AS FREE SHIPPING THEN IN FIND PRINT ON ORDERS OF $100 OR MORE MAY I SUGGEST PUT THE $ 98 WATCHES AT $ 100 OR A LITTLE MORE WITH REAL FREE SHIPPING YOU WILL SELL MORE.

Date of experience: February 22, 2020
Leonard F.
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My experience with invictastores.com was great, it's just too bad as a consumer, when I visit invicta stores aren't able to price match with prices from the website.

Date of experience: September 19, 2019
Adrian B.
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Very happy with the watches that I purchased
March 9, 2020

Very happy with the watches that I purchased. Buuuuuutttttt... be able to get hold of a customer service is a challenge. I had a problem with the delivery telling me via email/text that my watches were delivered when in reality, they were not. Thats FedEx fault though, not Invicta's but I was freaking out at the time. I am also in the middle of sending one of my watches in for repair with Invicta in the Utah office. This took me a month to do because the stores and corporate do not have a open line of communication between the. I have the brick and mortar store telling to send my watch directly to the repair shop in Utah, when I called invicta in Utah they told me to take it to the store and they would write a ticket up. It's a pain when you live an hour away and you go both ways numerous times to accomplish a simple task. I'm not even going to get into talking to the customer reps, while trying to figure out a band that would fit my watch. Ill get off my soap box now, if corporate wants some follow up questions, hit me up. Like I said before, great watches, customer service and corporate...needs some improvement.

Date of experience: March 9, 2020
Il S.
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Understandably slower than usual delivery during Covid lockdown. Bought from them many times. Normally time between order placement and order processing is usually a week, which could be better.

Date of experience: May 27, 2020
jacob a.
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All was great, except that there weren't any Invicta locations near me to get my watches resized. Other than that, everything was perfect and I will continue purchasing! Keep up the good sales!

Date of experience: May 28, 2019
MRI S.
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The item arrived as described, brand new in box and fully wrapped. All functions and parts are working properly. This Automatic Sellita SW500 Batman watch was a great deal for the price I paid.

Date of experience: August 22, 2019
Deb M.
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I am super satisfied and happy with my purchases the only thing was, I thought i was buying an anchor leather wrap bracelet and I think i received a rock climbing pick leather wrap bracelet and im not sure if I did that or if you sent the wrong one i still love it so I wasn't a biggie, because the over all products, price, and quality always makes me happy and satisfied I WILL ALWAYS SHOP WITH YOU. THANKS

Date of experience: August 18, 2020
Latanya Q.
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My son loved the watch but it was not the one I wanted don't no what happened but it was ok with him I Latanya Eastman ordered the watch for him thank u maybe u can help me with the right one *******080

Date of experience: October 5, 2020
John R.
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First time shopper with InvictaStores.com but I've been collecting Invictas for about 15 years, always top notch service and product availability and communication...

Date of experience: December 8, 2019
Griselda F.
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Iliked the experience, good categorization of products, good pictures and 360 view, quick checkout, recieved confirmation email w details, over all great

Date of experience: November 21, 2019
Scott W.
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The order arrived quickly and complete
June 27, 2020

The order arrived quickly and complete. All watches had booklets and proper watchboxes. I'm quite happy with this purchase.
Watchoutlet-dot-org@ eBay stores

Date of experience: June 27, 2020
Yury P.
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Description on the www.invictawatch.com is different for some items.
For example, Movement Components was Japan and when I clicked "go to online shoping", it was saying China... Disappointed a bit...

Date of experience: December 16, 2017
Carla C.
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I have 6 Invicta watches this one I ordered just looked a lot different from in the picture. I sent it back for refund but got another watch at Invicta Store in Orlando.

Date of experience: April 24, 2019