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Invicta Stores

Overview

Invicta Stores has a rating of 4.7 stars from 34,751 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Invicta Stores most frequently mention great prices, new watch and christmas gift. Invicta Stores ranks 217th among Watch sites.

service
50
value
53
shipping
53
returns
27
quality
47
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32,192 reviews
+47
How would you rate Invicta Stores?
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Christopher C.
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Part of my order took over 2 weeks and was only shipped after I called and spoke to Mr. Attitude. And no one is interested in responding to my last two emails.

Date of experience: April 22, 2020
Samuel R.
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My only minor objection is that Fedex missed my house and their online tracking system dis not provide a lot of guidance. However, I went to their office and got my watches.

Date of experience: March 15, 2019
chris b.
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I am a long time and repeat customer and had an overall great experience with all transactions except when I needed a silicone band. It took several months to receive the band.

Date of experience: June 2, 2020
BenB I.
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I purchased the newBolt TRIA and ended up returning due to th fact that the TRIA is a big bulky oversized watch. It's over priced it looks like cheap costume jewelry I returned for a refund and waiting on my refund to be added back to my card

Date of experience: May 27, 2018
APP V.
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I could never get through to customer service. I held the phone for over an hour only to be hung up on. It's gotten a little better and I love the product.

Date of experience: June 2, 2020
kevin s.
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Pleased with the watches I purchased and customer service. Received watches very quick and was able to know when they were delivered was nice. Will definitely be buying more in the future.

Date of experience: March 13, 2018
Dora W.
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I do not like having to type the indicia 16 times to get to my account. My delivery was on time. And my watches are beautiful! Thank you for your prompt service.

Date of experience: May 6, 2019
Daymond T.
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Quick and easy to order, I've been looking for the 9402 GMT for a while and to find it with 35% off was great. Will be ordering the 9401 and/or 9400 soon.

Date of experience: July 4, 2017
Gregory C.
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It took awhile to receive a shipment tracking number. But I called and they gave me one over the phone. Then a day later, I received the same one in my E-mail.

Date of experience: June 17, 2019
RUDOLPH N.
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Invicta has a great selection of watches for every taste. Unfortunately, I keep seeing one I have to have, and am building a collection sooner than expected. I haven't been disappointed yet.

Date of experience: May 12, 2018
TraVonn J.
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The website was user friendly
June 28, 2018

The website was user friendly. I was able to get outstanding products at unreal prices. The shipping was early and well packaged. I can't think of how my experience could've been better.

Date of experience: June 28, 2018
george e.
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Why do I have this survey my order is still being Filled I am still waiting OK?:: you guys need to get your act together? Survey team

Your order #*******
Placed on September 12,2019 5:55:11 AM EDT

Item Sku Qty Subtotal
Invicta NFL Dallas Cowboys Mens Quartz 52 mm Blue, White Dial - Model ******* ******* 1 $159.00
Invicta NFL San Francisco 49ers Mens Quartz 52 mm White, Gold Dial - Model ******* ******* 1 $159.00
Invicta NFL Pittsburgh Steelers Mens Quartz 52 mm White, Yellow Dial - Model ******* ******* 1 $159.00
Subtotal $477.00
Shipping & Handling $0.00
Grand Total (Excl.Tax) $477.00
Tax $39.36
Grand Total (Incl.Tax) $516.36
One or more of the products you ordered are a Pre-order item. Pre-order items are estimated to be shipped after 10-7-19. Due to limited quantities we have allowed the Invicta customer to secure their timepiece. Notice will be provided prior to shipment. Thank you for your support!

Date of experience: September 26, 2019
Antonio V.
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I have ordered two watches and i only got one because one of them was not in stock. You should let the customer know before hand that the product is not available

Date of experience: August 14, 2018
Robert S.
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Long delay in shipping even though product was marked as 'in stock'. Too soon to tell if product is water resistant as advertised. Crown does not screw down to seal the stem.

Date of experience: August 23, 2020
Gladys A.
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I know with the covid 19pandemic and all, there has been delays. But it took almost a month for my order to be prepared for shipping. When i called, no one picked! Sent an email, didnt get a response! Sent a live chat and got a response 72hrs later with no info on the status of my order. I almost cancelled the order but left it.

It was my husband's birthday gift‼ But thank God it came on his birthday June 2nd. I had already soent money buying something else already. So he had extra gifts. My experience wasnt sweet at all. After ordering a month before the date i wanted.

Date of experience: June 5, 2020
McGale G.
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There was no notice or tracking for my package
December 7, 2019

There was no notice or tracking for my package. This the 2nd time this has happen. The watch just shows up. I like to be made aware so that it just not sitting on my doorstep.

Date of experience: December 7, 2019
Keith A.
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Took awhile to get watch
December 2, 2019

Took awhile to get watch. Called customer service and was told Nov 29 it came on the 30th. Why can't I track package I always use to be able to track. Must do a better job.

Date of experience: December 2, 2019
Barry D.
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I love the timepiece yet when switching out the included bands on the 1st day one of the gold bars broke off. It was already defective as the end piece didn't go on straight. Can I get a replacement?

Date of experience: October 9, 2020
Vito M.
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The delivery time took a little to long in my opinion and I didn't receive an email about my shipment until the very end so it was hard to know what was going on with my order and tracking/delivery.

Date of experience: December 26, 2019
Lexie P.
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I bought this Invicta as a birthday present for my boyfriend of 4 years and he loves it! I couldn't have asked for anything better, and the watch shipped way faster than expected! Thank you Invicta!

Date of experience: November 27, 2019