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Invicta Stores

Overview

Invicta Stores has a rating of 4.7 stars from 34,749 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Invicta Stores most frequently mention great prices, new watch and christmas gift. Invicta Stores ranks 217th among Watch sites.

service
50
value
53
shipping
53
returns
27
quality
47
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32,192 reviews
+47
How would you rate Invicta Stores?
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richard p.
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My order was split I tried talking to CS and was given 3 different delivery dates. I emailed expecting a response as stated on web site within 24 hours and never recieved one.

Date of experience: January 28, 2020
Cody H.
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Haven't received my order yet but the price and costumer service was very good the processing and shipping take way to long and will let give more feedback when I receive both orders.

Date of experience: December 12, 2019
Larry T.
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Beautiful watch, with a 'thin blue line' statement. As a retired police officer, I am proud to wear this watch. It is a well made automatic timepiece, for whichI have received many compliments.

Date of experience: December 7, 2018
Shelly C.
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It took 2 weeks for me to recieve my watch with no information until I contacted you. At least you could have sent another email to say that it was delayed or something.

Date of experience: March 28, 2020
Jill W.
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The descriptions need to be
March 14, 2020

The descriptions need to be
More specific.the watch I put hased weighed way too much and face looked smaller on line have to return it an choose more practical and lighter weight one

Date of experience: March 14, 2020
Marc B.
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Website is flakey about accepting CC other than Synchrony and Synchrony's customer dashboard is horrible. It doesn't correlate order number to item to deferred payments. Very antiquated.

Date of experience: May 30, 2020
First S.
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Easy peasy transaction
June 21, 2020

Easy peasy transaction. Great selection of watches to choose from.
Convenient shopping. My Army husband loves his Invicta Army morning watch. It was his Father's Day gift.

Date of experience: June 21, 2020
Stephanie P.
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This watch is absolutely gorgeous!
June 20, 2019

This watch is absolutely gorgeous! My husband has been wanting an invicta watch forever but we couldn't afford one, this father's day sale was the perfect opportunity.

Date of experience: June 20, 2019
Darlene G.
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I'm enjoying the yellow ticket specials you guys have. It's allowed me to buy watches that I otherwise wouldn't be able to afford, so thank you, I'm now turning into a collector :)

Date of experience: June 27, 2019
AM J.
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It's so easy to order and the larger discounts encourage us collectors on fixed incomes. For the first time in many orders I wasn't notified of the shipping til I asked days later.

Date of experience: June 4, 2018
Vivian B.
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I purchased the watch on June 29 received it on July 3 however It did not work. Tried to reach your company by both email and phone resulting in being on hold for more than 3 hours after which when it counted down to when I was supposed to be able to speak with someone I would get disconnected for over 2 weeks with no results Finally I took it to a licensed Jeweler and had it sized and a new battery put in which cost me $52 and It still would not work properly meanwhile I am sending at least 1 email and still trying to reach someone on the phone at your company. Finally on the 27th after having been on hold for 2+ hours I got lucky and a person actually answered however the connection was so poor I could barely understand on half of what he was saying I finally got a return label and shipped the watch back yesterday hopefully it will return having been fixed at no further cost to myself.

Date of experience: July 28, 2020
PATRICK B.
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ORDERS FOR MUTLIPLE WATCHES SENT OUT PIECE MEAL WITH NO TRACKING PROVIDED THROUGH THE WEBSITE. CUSTOMER SERVICE DID RESPOND ON THIS ORDER AND ADVISED. BUT I HAVE 3 OR 4 MORE ORDERS IN THE PIPELINE WITH NO UPDATES.

Date of experience: January 3, 2020
Dave W.
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My order did not ship for ten days I was told due to the holidays an the fact I ordered on a Saturday the 7th and it still had not shipped by the fallowing Friday. My wifes watch finnay shipped on the 17th.

Date of experience: December 21, 2019
KENNETH S.
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RECEIVED INFO AFTER CALLING IN WHICH WAS GREAT BUT NOW I WANTED TO KNOW THE WRIST SIZE after receiving the watch I have trouble latching and unlatching it is extremely difficult for an older person with great strength

Date of experience: April 3, 2018
Michael M.
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Ordered a Invicta Certified Preowned men's watch when I opened the box the band was not connected to the watch and in four pieces I cannot believe they would sell or even ship something like this Very Disappointing

Date of experience: April 14, 2020
Charbel A.
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I own about 20 invictas
March 4, 2019

I own about 20 invictas. I had an issue at the store at the staten island mall, i contacted their area manager and i called all invicta stores possible, no one responded! I love your producta however very bad customer service in store. I contacted every manager, i even emailed the area manager, 0 responses. I still love invicta, however very dissapointed by how i waas treated at the store in Staten island mall...

Date of experience: March 4, 2019
Edward L.
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By far my favorite brand of watch I just bought 2 more from you guys one being a gift the other for me of course that one brings me to a total of 23 Invicta watches, and I have more picked out... I almost got my holy grail watch it's the "JOKER" watch but I instead got ripped off 52 dollars, I had a feeling it was to good to be true but it's the JOKER watch... please keep making great watches so I have the excuse to buy more

Date of experience: March 27, 2020
Dean W.
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Great deal
March 9, 2019

Great deal. Thank you Awsome deal, great looking watch. You guys keep haveing yellow tag sells you will sell a crazy amount of watches. All the guys in my group are talking and loveing the deals and they are buying a lot, 2 to 6 watches st a time. I would realy like to see one of your stores hear in the bay area along with a lot of guys.
Thanks again for the great deal.

Date of experience: March 9, 2019
mechelle m.
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Very Stylish watch.I purchased it as a Father's Day gift for my Step father. He loved it. I'm not sure how to register the tried but said I had to do it so I'm about to figure it out now.

Date of experience: June 23, 2018
jared s.
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The jury is still out on this watch
October 28, 2019

The jury is still out on this watch. I have had to reset it several times in a week.it lost nearly a half hour a day. But I watched it all weekend and it has stayed right on. We'll see

Date of experience: October 28, 2019