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Invicta Stores

Overview

Invicta Stores has a rating of 4.7 stars from 34,749 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Invicta Stores most frequently mention great prices, new watch and christmas gift. Invicta Stores ranks 217th among Watch sites.

service
50
value
53
shipping
53
returns
27
quality
47
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32,192 reviews
+47
How would you rate Invicta Stores?
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Maranda S.
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I'm new to the INVICTA FAMILY and it has been a WONDERFUL EXPERIENCE. Several my coworkers (WE ARE CITY BUS DRIVERS...PROUD TO BE ESSENTIAL) are collectors. I so admired their timepieces that I decided to become a LADY INVICTA FAN

Date of experience: April 18, 2020
Carmen M.
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It was a gift (they loved it) and I have the all black punisher watch with the silver or metal like skull, for women, but the Rose Gold was so good looking I wanted to get one for myself.
Thanks

Date of experience: December 28, 2018
Lorenzo S.
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My main concern is that I have a Subaqua Noma 3 and the band has broken and I left messages and inquiries on How to get replacement band and I have had no replies yet. Please contact me on how to get black polyurethane band.

Date of experience: March 25, 2020
Liam R.
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I have to say you guys are on top of your stuff, I'd wish you guys would make the cool character watches more 47mm because 50/52 is too large. Acouple times you don't put return labels in the package with is a hassle cuz we have to call you guys an get it emailed an sometimes you guys don't successfully eanil it an I have to call again

Date of experience: May 11, 2018
william v.
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I loved the watch
August 9, 2019

I loved the watch. I recieved it very quickly. It was in perfect condition. My only wish is that in the discription it had the wrist meserments as i have thick wrists and the model i chose has a curved hard metal part and doesent fit my wrist entirely.

Date of experience: August 9, 2019
Dissatisfied c.
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Delivery took weeks, customer service said shipping next day, shipped next week, very poor communication, customer left wondering if order was even received

Date of experience: August 21, 2020
Tiffany C.
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I had been searching for the Captian American watch at JCPenney for over a week and when i found one on your site, I was very excited. I was forced to puchased two watches when I found the Punisher watch. My husband was very excited and decided to keep the Punisher watch.

Date of experience: July 6, 2018
Kia J.
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I ordered a limited edition Houston Texans Invicta watch on 12/14 as a CHRISTMAS gift for my husband and on 12/20 I received a status update stating due to manufacturing issues my order will be late or canceled. Since then I have not received any other notifications from Invicta.com. On 12/26 I spoke to a CSR who informed my order was waiting for shipping label to be processed and here it is 12/28 and I have yet to receive my purchase or an update on the status of my order. Every year for the past 8 years my husband gets an Invicta watch to add to his collection however after this I'm not sure if I will be purchasing another due to the lack of communication and poor CS.

Date of experience: December 28, 2019
Eve K.
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Let me start by saying that due to covid 19 I did expect delays with deliveries but not a whole month an a half also customer service number no one ever picked up and it was very hard for me to track through online it wasn't till I contacted the better business burea that I had someone emailed me in reference to my watch I won't order any invicta watches through this email ever

Date of experience: June 17, 2020
Shelid G.
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My shopping was fine
June 14, 2018

My shopping was fine. I bought 2 watches because I couldn't figure out which one I wanted. They were Father's Day gifts but I have them to him early. He is so happy and loves them both.

Date of experience: June 14, 2018
Melissa B.
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I was unable to use the promised 10% off using the code welcome10. Very disappointing. I feel like I got bait and switched. It took a long time for my watch to arrive. Much longer than anticipated.

Date of experience: December 14, 2019
Bryan C.
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Easy transaction, and a far better price than I could find elsewhere at the time of purchase.

I just wish Invicta Stores would change their policy on shipping to military overseas at APO and FPO addresses. My APO address is technically a US based address, and shipping to that address costs no more than shipping the same watch to anywhere else in the continental US. For now, I have to have things sent to my mom in the US and then have her forward them to me, costing additional money and time.

Most retailers will allow orders to be shipped to APO and FPO addresses, so it seems antiquated when I come across a retailer who will not ship to US military overseas. I hope Invicta Stores looks into changing this policy in the future.

Date of experience: February 16, 2020
Joseph R.
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This was my first purchase online
December 25, 2019

This was my first purchase online. It went smoothly. I didn't get the shipping email and I had to log in to check my order status but that wasn't a big deal.

Date of experience: December 25, 2019
Lawrence K.
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Understood during COVID-19 there would be delays. But I sent email. No response and you Should advise customers to expect delays at start Of purchase. Not wait 3 weeks later to advise

Date of experience: May 12, 2020
Jimmy L.
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It was a great shopping experience alot of good prices that you cannot find in the local stores. I was pleased with my purchase add to my watches invicta collection. Thanks invicta!

Date of experience: March 1, 2019
Ahmed H.
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It really take some time to receive my complete my order. 1st I received 2 items in good timing and the 3rd item was hustled between phone calls but I finally received.

Date of experience: August 27, 2020
Chau L.
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I ordered three watches and don't like one of them and wanted to return but the return process is so complicated. Not that easy as if I got it frim Amazon instead.

Date of experience: May 20, 2018
Geoffrey O.
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Some items went before I reach a decision
August 20, 2020

Some items went before I reach a decision. It took a long time to get my order. I understand the current situation about Covid-19 but they didn't make a second delivery attempt.

Date of experience: August 20, 2020
Jared S.
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Shipping time took quite a while
August 14, 2020

Shipping time took quite a while. Close to three weeks but understandable given the Pandemic. My only complaint are some of the diamonds around the bezel are yellow and not very clear...

Date of experience: August 14, 2020
Rick Q.
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Ver disattified with shipping time
August 30, 2020

Ver disattified with shipping time. Tried calling customer service multiple times no answer. I dont understand why it took so long to ship my product to me with it being in stock.

Date of experience: August 30, 2020