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Invicta Stores

Overview

Invicta Stores has a rating of 4.7 stars from 34,749 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Invicta Stores most frequently mention great prices, new watch and christmas gift. Invicta Stores ranks 217th among Watch sites.

service
50
value
53
shipping
53
returns
27
quality
47
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32,192 reviews
+47
How would you rate Invicta Stores?
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Tyrese C.
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Shopping and ordering was perfect
December 25, 2019

Shopping and ordering was perfect. I wish you all didn't use FedEx they are the worse. They changed my delivery time five times I didn't get my things until 12/18. One of my watches has a scratch.

Date of experience: December 25, 2019
Tylar C.
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At first it took a long time to ship, but it's understandable during the holiday season. I called and my order was expedited so that I received it in time for Christmas. Thank you, I love it!

Date of experience: December 26, 2019
Robert S.
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The order total said $98 including tax
February 9, 2020

The order total said $98 including tax. Then the total cost went up over $7 for tax that was supposed to be included, but that didn't show up until i entered my shipping and credit card. Sleazy.

Date of experience: February 9, 2020
David M.
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Need to be packed with care
March 23, 2019

Need to be packed with care. The watch boxes that I like to keep the watches in came in damaged since there was no proper packing of watches. Shipping took way too long. Good price on watches.

Date of experience: March 23, 2019
Jessica B.
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Quick and easy check out
May 26, 2020

Quick and easy check out. Easy access to specs was nice. I'm petite so I need to see the case size on each watch. Delivery was a little slow but reasonable. I love both watches I ordered.

Date of experience: May 26, 2020
Tonia W.
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The website stated 5 business days for processing but took over 2 weeks then I inquired about the status of the order and they tell me it takes 4-5 business days. I didn't ever receive an answer.

Date of experience: June 7, 2020
Piper L.
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I love this place every watch that I have gotten has been great priced and very beautiful I have gotten about 9 watches so far and my boyfriend loves everyone of them thank u for being awesome

Date of experience: June 19, 2020
Jason G.
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Bought the invictis 8 slot case
June 28, 2017

Bought the invictis 8 slot case. Paid for the 2 day shipping and didnt recieve till almost two weeks. Opnened the packaged and found out the product was cracked a big chunck missing. How could they ship this product being like this. Call customer service been trying to get a hold of them. Left a meesage and still waiting for a call back. Never will be buying from them again.

Date of experience: June 28, 2017
Elizabeth B.
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I am very happy with my purchase
August 15, 2020

I am very happy with my purchase. I look forward to giving it to my s/o for his upcoming birthday. He is a watch collector and this will go great with the ones that he already has.

Date of experience: August 15, 2020
Steven W.
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Ordered watch and paid for 1-2 day shipping
August 15, 2020

Ordered watch and paid for 1-2 day shipping. After 2 weeks of waiting, I called to only be told that watch was not in stock. Shipping was refunded and it took another 2-3 week to receive order

Date of experience: August 15, 2020
Carlitos M.
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When I call the first time, after the conversation I had, I was told if I didn't get a confirmation email in the next 5 days, I would be reimbursed for the 2 days rush I paid for. When I didn't received the email, I called back and was told different.

Date of experience: June 11, 2020
Brandon A.
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I went to a local store (not an Invicta) that was going out of business. They had a few Invictas on sale but the one that I ended up ordering caught my eye. The asking price of the watch was $499, with an original MSRP of $980. Instead of getting the watch at the store I got the model number to price check it myself a bit later. Sure enough, i was able to find it on invictastores.com for far less. I paid $252 to include shipping and handling for the watch and it looks just like the one i looked at the store. No scratches or blemishes and I paid half the price. I couldn't be happier with this purchase.

Date of experience: June 23, 2019
Samer S.
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Order took 5 days to ship out
October 13, 2019

Order took 5 days to ship out. Compared to other online retailers my experience is 24 business hours before an item ships out. Deliver time once the item was shipped was excellent however.

Date of experience: October 13, 2019
Claribel C.
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I was offered 10% coupon for first time and was not able to apply it called customer service and stayed on phone for 30 min, no answer! Hopefully I get me order rapidly.

Date of experience: August 26, 2020
Brian M.
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I did not receive the watch I ordered, I have also ordered watches that took over 6 weeks to be delivered. Amazon has a very nice collection and the ship within 24 hours.

Date of experience: October 1, 2020
VH R.
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Ordered a watch, paid with PayPal, changed my mind and emailed customer service to hold order within hours of placing order, never got a reply.
But nice watch and everything came on time.

Date of experience: January 15, 2020
Erica L.
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I had a delay on my shipping order for whatever reason. Then you send me a $10 off coupon that expires before I get my merchandise... maybe had one week to use it.

Date of experience: January 9, 2020
Jennifer G.
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Easy and fast!
May 12, 2020

Easy and fast! There was a delay in receiving an item. I got an email detailing the issues and was assured my items would be delivered before my husband's Birthday.

Great customer service!

Date of experience: May 12, 2020
Jose C.
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Hello, after I put muy order, I made contact with Customer Service to change my mailling address. The time passed thru and I contacted the carreer, they answered me to call back to you because the address was incomplet. I couldn't get the change as I asked your personnel to.

Date of experience: April 12, 2020
W L.
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It was no code mayne I should have purchased 1 instead of 2 or 3. The 1 with white prongs gold screws one came off on second wearing while I was showing it

Date of experience: April 11, 2020