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Invicta Stores

Overview

Invicta Stores has a rating of 4.7 stars from 34,755 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Invicta Stores most frequently mention great prices, new watch and christmas gift. Invicta Stores ranks 217th among Watch sites.

service
50
value
53
shipping
53
returns
27
quality
47
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32,296 reviews
+47
How would you rate Invicta Stores?
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Raymond E.
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I've been enjoying your products for years, making gifts of many of the purchases. The receiver without fail says, that's a really nice watch. :) Thanks ya'll.

Date of experience: June 10, 2020
Guy C.
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Good service and watch was just a nice as pictured. Wish invictus would use watch specific manuals instead of universal directions. Still good for 5 stars

Date of experience: October 10, 2019
gary l.
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Great product great price
December 17, 2019

Great product great price. Customer service was swamped. Shipping lead time was ridiculously long. Love my new watch but I doubt I'll do business here again.

Date of experience: December 17, 2019
Elie N.
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All was good except no notification that you guys were not shipping products immediately on your marketing emails you sent the day I ordered the item.

Date of experience: May 21, 2020
michael F.
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Unfortunately the watch hands almost no luminous quality even though they were supposed to. Disappointed in that. Otherwise it is a good watch for the price.

Date of experience: March 8, 2020
Michael H.
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Good for the most part, although the order made on 04/07/2020 # ******* still shows as " processing ", that lessens my shopping experience with Invicta.

Date of experience: April 16, 2020
Jordan H.
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Check out was quick and easy to use
April 27, 2018

Check out was quick and easy to use. Shipping was reliable and informed me every update. Definitely would order another watch, especially with such reasonable prices.

Date of experience: April 27, 2018
Steve P.
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Pretty easy to navigate
June 16, 2018

Pretty easy to navigate. Seemed that the sequence of selecting filter items mattered -- that is, when I selected a collection, all the other filters zeroed out.

Date of experience: June 16, 2018
Johnny J.
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Have difficulty continually getting through the process because of glitches on your end. It's exasperating to go through every time you want to make a purchase.

Date of experience: July 12, 2019
Nury A.
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I'm very happy with invicta store on line, looking forward to keep doing business with you, buying watches for me, my husband and family members...Thanks Invicta.

Date of experience: July 5, 2019
Mariusz k.
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The delivery supposed to be before my son birthday. Unfortunately watch was delivered after the birthday even with me purchasing two day shipping.Not cool at all

Date of experience: March 6, 2020
Parrish B.
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(1)The several braceletts that I ordered were all shipped sperately, and
(2) at differant times,
(3) no invoices in any of the packages, and
(4) the website doesn't show all of the braceletts in one place (they arbitrarilly pop-up as I troll for other items).
(5) I was charged for shipping

Date of experience: July 5, 2020
Vivian K.
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I was disappointed, that I ordered two watches for gifts and was contacted that my order was on the way;
And only recieved one watch, and no info when the other one was coming, had to call customer service to
Get info on the other watch, which came six days later,

Date of experience: January 24, 2020
Vincent C.
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I ordered an Invicta Subaqua Men's Tourbillon 52mm (Model #*******). Upon receipt, the watch's stem would not work. It would not adjust the time or wind the watch, and the stem was not secured to the movement/dial. I sent the watch back to Invicta for repair. Invicta took care of the return shipping cost and FedEx delivered the watched on 9/3/20. As of 10/1/20,27 days later, I'm still waiting for Invicta to send me the repaired watch.

Date of experience: October 2, 2020
Oluyinka I.
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I got my order yesterday BUT the way one of my items was packaged WAS TERRIBLE.and unacceptable If the Invicta store continues to package their products the way I receive mine yesterday, then I found an alternative. One of the items I bought was packed like they just took thar wrist watch from someone's hand, put it in a box and send to me. That watched was not wrapped. That is an insult to me as your customer Invicta stores.

Date of experience: September 5, 2019
joe g.
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My only issue was that I ordered a watch with a specific bezel and I was sent a different one, instead of sending the correct one and a return package, I was told to order a new one and return the other for a refund in 7 to 10 days. I was lucky that a co worker wanted the watch I didn't so I just ordered a new one that I was and am very happy with

Date of experience: August 16, 2019
DESIREE B.
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I ordered a secific color watch & received a different color. I kept it anyway because it was still very beautiful. And it took over a month to recieve it only after I contacted customer support to ask why it hadn't been shipped.

Date of experience: September 2, 2020
SASHA R.
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The watch I got has the band on upside down so it clasps incorrectly. Now I have to go to the jeweler and PAY MORE MONEY to have it corrected. Not a happy customer. You should refund me the $25 for having to do this!

Date of experience: August 27, 2020
Matthew L.
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I was seeking a work watch since I work as a housekeeper in healthcare, and when I received it it I been looking for another watch cause the quality of the watch was so amazing i was like no no no I ain't wearing this to work even though it is a simple design. I want to buy another one probably the S.Coffman (Brown Leather Band) when I save up enough money.

Date of experience: March 21, 2020
Angela G.
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I received the item not within the time they say I would and also the item was defective I had to return it and if I wasn't tracking it I would not know it was received by their warehouse. And when I called I was on hold for more than a hour to speak to someone it is unacceptable

Date of experience: May 31, 2020