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Invicta Stores

Overview

Invicta Stores has a rating of 4.7 stars from 34,755 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Invicta Stores most frequently mention great prices, new watch and christmas gift. Invicta Stores ranks 217th among Watch sites.

service
50
value
53
shipping
53
returns
27
quality
47
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32,296 reviews
+47
How would you rate Invicta Stores?
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Kerwin W.
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During the COVID-19 Pandemic, I've had the opportunity to get many of the time pieces I've always wanted.

The staff at Invicta has been outstanding with the challenges of packaging and shipping.

Many thanks again.

Date of experience: May 19, 2020
jonathan s.
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I ordered the watch that I wanted and gave the address of where it was to be sent
It was sent to an old address and when I called the person said there was nothing they could do as they'd sent the watch out and the address the old address is what they had on file even though I gave the address to my new address
I had to contact the old property where I lived (which was over a year ago!) and luckily they found it so I had to out of my way to go and collect it!
I'm happy with the watch as I always am when I buy an Invicta watch but this horrible experience from the rude staff of Invicta has put me off buying further watches from Invicta!

Date of experience: June 5, 2020
heather b.
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Customer service was terrible
May 31, 2020

Customer service was terrible. Our watched were not shipped when they said they would be. We kept getting told different stories about the shipping of our watches.

Date of experience: May 31, 2020
Gary G.
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You guys have improved a lot much better shipping time & cushioning the material inside!;)
--however, you need to put a packing slip in with each order.

Date of experience: June 14, 2019
MrsVazquez A.
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The watch was absolutely beautiful, great packaging and presentation. Shipping was very quick, especially for Christmas time. Husband loved it. I am very happy with my purchase.

Date of experience: December 28, 2018
Lawrence C.
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I was completely satisfied with the service that I received from Invicta. I've been an owner of Invicta watches for years and have bought them as gifts

Date of experience: August 30, 2020
Diana G.
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Great pricing,This was a Father's Day gift for my son. He loved it. I love the fab price and quality. Thank you, the watch arrived in a timely manner with great boxed presentation!

Date of experience: July 5, 2020
Kiomy H.
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It was a good experience
August 22, 2020

It was a good experience. Also wanted to purchase warranties for some of the watches but there was no options online to add. Disappointed in this area.

Date of experience: August 22, 2020
Latisha L.
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Website is easy to navigate
April 17, 2019

Website is easy to navigate. Lots of watches to choose from. Incredible prices. Shipping was slow on my last order but everything was perfect when it arrived.

Date of experience: April 17, 2019
Thomas C.
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Was an exceptional shopping experience
March 19, 2019

Was an exceptional shopping experience. The only down side was it took a week to "process" and ship from 20 mins away from my house and I paid 15 dollars for that shipment.

Date of experience: March 19, 2019
Cecil D.
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I wish you contact me in a quicker manner
August 18, 2020

I wish you contact me in a quicker manner. Takes to long for orders to get a tracking number or information about shipping.
Otherwise everything is awesome.

Date of experience: August 18, 2020
McGale G.
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Your orders are never processed timely and when you call, there is same old answer it's in process. Shop HQ has a great system, why can't you all process and ship like them.

Date of experience: July 16, 2020
John G.
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I ordered 4 watches two of the four had a dead battery that I had to replace.
No credit or batteries provided by vendor.

Not Happy with how it was shipped or handled.

Date of experience: October 2, 2020
Andrew E.
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Most awesome service I have ever gotten while shopping online very fast delivery thank you so much invocation I plan to spend here time and time again!

Date of experience: September 12, 2019
John R.
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Always a easy shopping experiences and they seemed to have cut down on the processing time and shipping. I have gotten my last two items pretty quick.

Date of experience: August 28, 2019
christopher w.
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I'm just beginning my Invicta Watch collection
April 10, 2018

I'm just beginning my Invicta Watch collection. With that said I am now up to a total of eight in two months. I like the weekly deals that are available on the sight!

Date of experience: April 10, 2018
Paul E.
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First experience was great for order#105313351
August 11, 2020

First experience was great for order#*******. However my second order #******* is displeasing. I have been waiting 3 weeks for a shipping confirmation. Still have not received.

Date of experience: August 11, 2020
PAUL L.
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No instructions came with my watch showing me how to adjust the Time, Date & nothing telling me what the other buttons functions are used for, frustrating.

Date of experience: April 27, 2018
LilieAnn W.
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The search didn't filter down when I sorted by different colors, band materials, etc. Other than that, the site was easy to understand and quick to navigate.

Date of experience: December 16, 2019
Carl W.
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Pleasure doing business, this is my fourth watch and every one have been more than worth the money. They look much more expensive than anyone would guess.

Date of experience: August 14, 2018