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Invicta Stores

Overview

Invicta Stores has a rating of 4.7 stars from 34,753 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Invicta Stores most frequently mention great prices, new watch and christmas gift. Invicta Stores ranks 217th among Watch sites.

service
50
value
53
shipping
53
returns
27
quality
47
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32,296 reviews
+47
How would you rate Invicta Stores?
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Joaquin B.
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They were out of stock of the item I bought, they apologize and tell me to put another perder and that they will honor the discount and refund to my credit card, this is the order I send it to CS... Nothing happened no refund at all, pure BS, this is really bad... if you tell a customer somenthing you need to honor the proposal...

Date of experience: August 12, 2018
jose t.
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I have bought many watches from Invictastores.com so far I haven't had any issues with the watches I have purchased. I find the watches are good quality style and design and reasonably priced. I've collected many of your watches and I am always proud to show them off when I wear them. Many people and friends ask me about the watches I wear and I always direct them to Invictastores.com.

Date of experience: February 9, 2020
Carl R.
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I was disappointed by the fact that the description of the materials used to construct the watch were not the same as in the description. The description indicated the case and bezel are made of titanium. They are not made of titanium but of stainless steel treated to look like titanium. So, the description is clearly misleading. I would not have ordered this watch at this price had I known that it was not made of titanium. Having stated that, I do not intend to return the watch. And as always as with the hundreds of other Invicta watches I have purchased, it is manufactured to high appearance, engineering and construction standards.

Date of experience: January 31, 2019
Stephanie H.
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When the watch that I purchased arrived, I was supremes of how big the watch face was. I thought that I received the men's version. The picture that is on the web site looks a lot smaller than it actually is.

Date of experience: September 5, 2018
New York
1 review
0 helpful votes
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Ordering process
October 19, 2017

Ordered 2nd time didn't have in stock was disappointed why was I able to put in cart if there was no stock

Date of experience: October 19, 2017
Franklin P.
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The Invictastores web page is easy to navigate and the have excellent pictures of the different watch models to select. The order processing was quick and excellent. Delivery of selected watch was on time.

Date of experience: August 6, 2018
Sal M.
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I own 9 Invicta watches, 6 Automatic and 3 Battery watches. I also purchased 4 Invicta Watches for my wife who loves her watches, and 1 for my granddaughter. As you can see from my purchases I really like Invicta Watches.

Date of experience: July 3, 2020
Candy M.
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(1)I saw this watch in one of your locations in NYC. Ordering it online was simple and fast.

(2)The inside of the box that the watched arrived in was damaged. It had a little hole in it. That was disappointing because the watch was a gift to someone.
The watch was turned on its side which makes me believe that the box wasn't the proper box for this watch and that the dial on the watch is what actually caused the damage to the inside of the box.
Its a little hard to close the box when the watch is turned right side up.

Date of experience: June 26, 2017
Andrea B.
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Called for costumer service because wanted to know status of my purchesed watch it took a long time for then to send me a tracking number but called various times for more than 15min waiting. Theres was no reply from customer service.

Date of experience: July 16, 2020
JOHN I.
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When the watch arrived its appearance was not what I expected. When I then called Invicta, I was impressed by how pleasant & helpful the person was in explaining how I could rtn. The watch. Very shortly thereafter, I was emailed a rtn. Label, & I returned the watch. I subsequently ordered a different watch. A very positive experience!

Date of experience: February 25, 2019
Vincent P.
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This is the second watch I ordered
November 9, 2018

This is the second watch I ordered. The first watch i ordered, i never received,I contacted your company and your representative stated that it MIGHT be shipped the following day. Then I received an email stating that watch was not in stock.

Date of experience: November 9, 2018
Goody T.
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I love the fact that invictastores.com always have a great sale and selection. The website is easy to navigate and the checkout experience is great. 2 things I don't really care for 1)the actual invicta stores don't price match the website prices. 2) invictastores.com ships with Fedex and my experience with Fedexvisvnot the best. An adult signature is required and Fedex will leave the package in a common area for All to have access to. I live in a building with over 96 apartments

Date of experience: June 3, 2018
Joe H.
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I seen this watch online and loved it
February 10, 2020

I seen this watch online and loved it. The price I paid for this watch was very reasonable at first look at this peice. When I received the watch I was astonished and the packaging and the watch box it arrived in. The watch itself was amazing way above my expectations, but be warned it is heavy. Overall I love it!

Date of experience: February 10, 2020
w B.
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The items purchased were noted under a sales banner with a coupon discount. The coupon was not honored. I was told not all items advertised under the sale banner would qualify for the discount. The sale banner and coupon were very misleading. Thus the above poor customer service (customer NO service) rating.

Date of experience: March 30, 2020
Mary R.
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I live the elegance and diversity of the Mickey Limiyed edition Watch. It's my new Favorite watch! The o line shopping was easy and glitcheFREE! Thanks for all the other watches (3) I purchased for gifts are equally fantastic! Thanks so much Invicta!

Date of experience: December 18, 2019
Nathanael J.
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It's on fed ex not y'all it was suppose to be here Saturday the 28th then changed to Tuesday the 30th and the box looked like it had been dropped and run over but the watch was in good condition and works great

Date of experience: October 31, 2018
Jason O.
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It took 2 weeks for my order to be processed for shipping.it wasn't until I contacted the customer service after waiting 2weeks for the email so I could track my order did I receive confirmation it was processed & on its way.but everything else was great as usual

Date of experience: August 24, 2020
Milton P.
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Very good so far I still have a problem no one have gone touch with me about the price and the discount of my watch and a credit that I was due for my watch please could you please take care of these problems for me please thank you very much would like to get a credit because I want to buy another watches

Date of experience: January 18, 2018
Lauren A.
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Great, except I wish there was an Invicta store near me where I could have had the band sized at no charge.
It ultimately cost me $15.00 to have it sized at a local Jewelery store.

Perhaps consider a store at the Roosevelt Field Mall in Garden City, NY.

Date of experience: January 31, 2018
Damien M.
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The watch in the picture said it was Swiss Made. When I received the watch it said Swiss movement. For watch collectors, that's a big difference. I wouldn't pay that much for a Swiss movement but I would pay $600 for a Swiss Made. Please make sure the picture matches the product.

Date of experience: June 26, 2018