business logo of Invicta Stores

Invicta Stores

Overview

Invicta Stores has a rating of 4.7 stars from 34,755 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Invicta Stores most frequently mention great prices, new watch and christmas gift. Invicta Stores ranks 217th among Watch sites.

service
50
value
53
shipping
53
returns
27
quality
47
This company does not typically respond to reviews

Instant Feedback

32,296 reviews
+47
How would you rate Invicta Stores?
grey star
grey star
grey star
grey star
grey star
Jon A.
0 reviews
0 helpful votes
Follow Jon A.
Unfollow Jon A.
Send Message
Share Review
Report Review

My experience with your customer service was great. But the case that contain my watch was damage and the contents in the case were just thrown around it the case. I have several watches I purchase from Invicta and I love the product. I probably order more in the future. But Iam still disappointed with how long it took to get my order and how I received it

Date of experience: October 28, 2020
Michael E.
0 reviews
0 helpful votes
Follow Michael E.
Unfollow Michael E.
Send Message
Share Review
Report Review

Very fast, easy to use website
April 27, 2018

Very fast, easy to use website. I look forward to receiving my new watch. The website offered the most competitive price I found. I am very pleased with my watch. This is the 3rd watch I have purchased, the other two on a Royal Caribbean cruise ship. I get many compliments on my watches.

Date of experience: April 27, 2018
CJ S.
0 reviews
0 helpful votes
Follow CJ S.
Unfollow CJ S.
Send Message
Share Review
Report Review

Great discounts for outstanding watches
March 28, 2018

Great discounts for outstanding watches. I love these watches! I bought one for my 36 yr old son but my grandsons birthday was just yesterday. I gave him a choice one that I got for him that was a wide leather band and all black or the Ivicta watch I got for my son. To my surprise my 19 yr old grandson was in love with the Ivicta watch! Ya never know.

Date of experience: March 28, 2018
Minnesota
1 review
0 helpful votes
Follow George S.
Unfollow George S.
Send Message
Share Review
Report Review

Not Delivered In Time
December 17, 2017

When I placed my order, December 3rd, I paid for 2 day delivery but the watch was delivered until 5 days later, December 8th. How do I get a refund?

Date of experience: December 17, 2017
sharkya K.
0 reviews
0 helpful votes
Follow sharkya K.
Unfollow sharkya K.
Send Message
Share Review
Report Review

The watch wasn't accurately described on the site and illustrations rather than photos of the watch were shown. The first time I placed the order it was cancelled; no explanation. Delivery took a bit longer than I was expecting. The clasp on the watch appears to be a bit garbled but since this is the last watch they have in stock, I have no choice but to keep it.

Date of experience: July 2, 2019
Ali G.
0 reviews
0 helpful votes
Follow Ali G.
Unfollow Ali G.
Send Message
Share Review
Report Review

I had a great experience with this invictastore. Product was exactly as shown. Still better in person. Delivery time was super fast. I missed the delivery, but I managed it through the FEDEX app since I was out of town. And as soon as I got back, I went to pick it up at a FEDEX location I had previously chosen and I had no issues with this.
I highly recommend invictastores.com. Great products at great price!

Date of experience: June 5, 2018
Burton C.
0 reviews
0 helpful votes
Follow Burton C.
Unfollow Burton C.
Send Message
Share Review
Report Review

I have purchased three watches
May 14, 2018

I have purchased three watches. I received the one purchased on April 29-30. I am waiting for notice that the one purchased on May 10 has been shipped. Order # *******. Model *******.
The third was purchased last night.
Burton A.Chardak

Date of experience: May 14, 2018
Christopher B.
0 reviews
0 helpful votes
Follow Christopher B.
Unfollow Christopher B.
Send Message
Share Review
Report Review

The Invicta Akula Platinum Select all black swiss made watch is more stunning in person then in the photos. It looked like & did have a lower profile then many of the other Invicta watches I own, actually making it more distinctive looking with it's width. Very glad I grabbed this one during the Invicta Yellow Tag event!

Date of experience: March 8, 2019
Selena M.
0 reviews
0 helpful votes
Follow Selena M.
Unfollow Selena M.
Send Message
Share Review
Report Review

One of the watches I received was the wrong one and l sent an email explaining it. They sent a return slip which was for the watch l never received. After the third email and the employee that was working my return, l gave up because the person couldn't understand what l was trying to explain.

Date of experience: March 19, 2020
Kerry V.
0 reviews
0 helpful votes
Follow Kerry V.
Unfollow Kerry V.
Send Message
Share Review
Report Review

I love Invicta for their vast assortment of styles, and the fact that they have a watch that fits any budget. Their prices and quality have no equal and every model is a work of art. When you're wearing an Invicta you're not just wearing a watch...you're making a statement! I own Invicta's that range in retail from $200 to $4,500 and i love each and every one of them. They have the very best design team and the best CEO...Eyal Lalo.

Date of experience: April 13, 2019
Everett A.
0 reviews
0 helpful votes
Follow Everett A.
Unfollow Everett A.
Send Message
Share Review
Report Review

The only problem I had was I received no invoice and th err re was a problem with the site so I have no idea what I paid. I didnt even know the watch was coming. But it's awesome so I will be keeping it.

Date of experience: October 11, 2019
Terrie M.
0 reviews
0 helpful votes
Follow Terrie M.
Unfollow Terrie M.
Send Message
Share Review
Report Review

I had to return the watch
April 23, 2019

I had to return the watch. It was much bigger And heavier than it showed. I have purchased an Invicta watch from a store in the Borgata. Thought it would be like that. Unfortunately it was soo big and heavy that I had to return it.

Date of experience: April 23, 2019
Vickie L.
0 reviews
0 helpful votes
Follow Vickie L.
Unfollow Vickie L.
Send Message
Share Review
Report Review

I ordered this watch for my father in laws 90th birthday, I never got a tracking # but called because the order was placed right before the hurricane was to hit N.C. When I called to find if the watch had been shipped and was told it was in N.C. And ready to be delivered that afternoon, there had been a problem with the tracking #, but it was there and was delivered on time. I was so relieved to tell my husband that was already in N.C. That all was good. All was great and the watch was beautiful,,,,

Date of experience: October 21, 2018
Dissatisfied A.
0 reviews
0 helpful votes
Follow Dissatisfied A.
Unfollow Dissatisfied A.
Send Message
Share Review
Report Review

I wasn't pleased with the wait time on receiving my package, but I know there is a lot going on in the world right now which is causing delays. I'm also upset because I was under the assumption that I was ordering a man's watch, but when I received it, it was a woman's watch.

Date of experience: June 18, 2020
Dale K.
0 reviews
0 helpful votes
Follow Dale K.
Unfollow Dale K.
Send Message
Share Review
Report Review

Was very very disappointed that a previously purchased watch Broke and was claimed to be unrepairable by Invicta. The watch was purchased on a cruise and is only 2 years old. I felt that Invicta should have replaced the watch but that option was never offered.

Date of experience: July 30, 2020
Dorethea B.
0 reviews
0 helpful votes
Follow Dorethea B.
Unfollow Dorethea B.
Send Message
Share Review
Report Review

I have ordered many times from invictastores.com and have always been satisfied with the quality of the items, pricing and delivery times. I will continue to order in the future and recommend this site to others.

Date of experience: May 20, 2019
Curtis B.
0 reviews
0 helpful votes
Follow Curtis B.
Unfollow Curtis B.
Send Message
Share Review
Report Review

My order took awhile to be delivered, but that is okay. My issue is with the fact that I received the watch, opend the box, and I could see the pin that holds the bracelet to the case was sliding out. After removing the protective plastics, the pin literally just slide out. There's no way I could wear the watch, with out the pin slipping out... worse case, while I'm walk and it goes crashing to the ground, destroying my watch.

Date of experience: December 8, 2019
Dave F.
0 reviews
0 helpful votes
Follow Dave F.
Unfollow Dave F.
Send Message
Share Review
Report Review

I would have given you 5 stars and I appreciate the expediency on hiw fast the order was delivered. Hiwever, i was supposed to get an email on when it shipped...which I should have received as the order was shipped. Only thing...I got it 3 days after I received the order at home. Thinking it was so.e books I ordered...my wife opened it and saw her Birthday gift instead... not good! Every thing else was 5 stars!

Date of experience: April 3, 2020
Chris Y.
0 reviews
0 helpful votes
Follow Chris Y.
Unfollow Chris Y.
Send Message
Share Review
Report Review

The site and the ordering process was great, shipping was super fast. My main issue was the color's on the online pics were much more beight and vibrant than the actual watch. It was kinda disappointing.

Date of experience: February 9, 2020
Eric R.
0 reviews
0 helpful votes
Follow Eric R.
Unfollow Eric R.
Send Message
Share Review
Report Review

I was surprised to learn that a signature was required for delivery of my order. As I am not home during business hours, I had to reroute my package to the nearest FedEx holding center. This added an extra five days to the original delivery timeline. Also, had I known the signature was required, I would have addressed the order to my office, which would have saved me the travel time to the FedEx depot.

I ordered two watches that were on sale. One is brilliant; the other is also nice, but the leather band is slightly too small for my wrist. I have no idea how to pursue a replacement band and feel like I'm left to my own devices on that front.

Date of experience: February 26, 2020