Invicta Stores

I placed the order on a Monday hoping to get the watch by Friday. I paid for two day shipping. By Wed. It still hadn't shipped, so I emailed customer service to request my order be cancelled. I was emailed on Saturday to tell be my order was about to ship. I emailed again to request the order be cancelled. The order was not cancelled so I pad $30 for 2 day shipping for no reason, and have a watch I now don't want.

The non satisfaction comes from the item being a part of a previous order that came in pieces of the order over a long period of time. Eventually the football was taken off of that order for lack of inventory, but within a day or two it was back on the site and I ordered it again (this order). It still took a little longer than desired, but consideration for logistics impacted by COVID 19.

I recieved my order over 2 weeks after placing it. A watch I ordered after this one was received within a week. I contacted customer service and the watch was shipped within a week but still arrived too late.
I am glad I had the second one to gift.

In my opinion I think my shopping experience with invicta came out pretty well because I got the same watch that was displayed in the picture for a decent price and I couldn't really complain about the quality. But I think invicta should put batteries in the watch before shipping it out but overall it was a great shipping experience.

Had a few problems with FedEx saying they delivered my package on Monday i didn't receive it called and spoke to a supervisor who had to track the package down they called me back said it would be delivered on Tuesday which it was. Because the tracking information stated it would be delivered on Tuesday

I wish the processing time could be shorter than that. It took longer time to wait for the package to be shipped out. And it's hard to contact customer's service since the working hours is very limited from Mon-Fri, 9am to 5pm.

I was very undecided on what to get my brother for his birthday, and then I remembered that he loves nice watches. So my cousin introduced me to the online website and showed me the great prices and that's when I knew forsure what to get my brother

Awesome products along with unbelievable pricing for the amount of watch you receive...dare you to find another watch manufacturer that can deliver this much quality, this much warranty and this awesome pricing to boot...I dare you...! Robert Huke *satisfied customer)

I ordered the wrong model number and CS was very helpful canceling and ordering me the correct item. This is the 3rd time using invictiastores and will not be my last. Just love there watches, I get so many compliments

I love the prices and selection of watches that you have what a great deal I got on a watch case and flashlight. I will be back for more because the sunglasses are on sale to. Thank you for a great product I love my Invictas.

I paid for 2day shipping and didn't know fedex didn't ship on Saturdays so I wasted 30 dollars for it to arrive late. The customer service agent made it right. I sent the product back and reordered it, saved me 30 dollars.

The package weirdly got shipped to a Walgreens because they said they couldn't take it to my apartment because 'no one was there to sign' but I was there the whole time for three straight days. It was a slight inconvenience but not a big deal

Disappointing quality. Again watch strap needed to be attached with a new pin. And clasp needed to be tightened. Getting bad invicta! I have 97 Invicta watches and there is a continual problem with the cosmetics of the watches I am recieving!

1. The price of the watches were excellent.
2. Poor customer service. On hold for 30mins, I finally gave up and hang up the phone. Emailing, no reply.
3. Slow deliver. The order was placed on Nov 30 '19. The first packet was delivered after 2 weeks on Dec 13 '19. The second packet was delivered on Dec 18 '19.

I like the selection of watches. I normally by in store. But hopefully I will like this one. Want to know will it come with the Invicta box? I also would love for this company to put together bundles again with 2 watches and the 8 count holder case, braclets and 2 other accessories. I went to order and it was gone. I was going to order for a gift.

I found the prices and selection to be great, unfortunately it took me 5 tries before i was able to place a actual order that I received, and when I called customer service they told me it was a problem with y credit card which is too funny since it was the same card i used to finally cmplete the purchase. I believe the problem was because i was using a mobile website.