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Invicta Stores

Overview

Invicta Stores has a rating of 4.7 stars from 34,747 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Invicta Stores most frequently mention great prices, new watch and christmas gift. Invicta Stores ranks 217th among Watch sites.

service
50
value
53
shipping
53
returns
27
quality
47
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32,192 reviews
+47
How would you rate Invicta Stores?
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Ikeya J.
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The watches are really nice quality and the price was too good to be true but it's true! I bought two watches for the price of one. And both are worth $500. They were gifts and my hunny loves them both!

Date of experience: March 27, 2020
Washington
1 review
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Absolutely Beautiful
November 10, 2017

This was a gift. One of the BEST gifts I've ever given.

The size was perfect in every way. It's simply and amazingly BEAUTIFUL

Date of experience: November 9, 2017
Thomas B.
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I enjoy shopping your online site it is easy to navigate. Delivery is always speedy and the presentation box
Is always pachaged well. Invicta is the best internet shopping experience I have ever had! And of course the watches are fabulous!

Date of experience: May 3, 2018
Deena J.
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Item is good, however I called about the promo on my product and it was not applied. I was given and incorrect excuse about why. I went back to reorder the same item and the same promo was good. However I was told I couldn't change my order and get discount, but store credit. Can't use store credit there is no Invicta near my location.

Date of experience: April 11, 2020
Alberto I.
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Had to return it, because it was not working
June 20, 2019

Had to return it, because it was not working. I thought that it was the battery, so I took it to an Onvicta Store at the Mall and they told me it was mechanical. Sent it back about three days ago or so. The watch is beautiful, and since there are none available, we decided to keep it and have it sent for repairs. But if there is another available I'll take rhat offer.

First time this has happened to me. All your products I love.
God Bell you all!

Date of experience: June 20, 2019
Luis M.
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The time for processing my order was 2 weeks, and then you ship the item with DHL supposedly 2nd day express and I receive my package 6 days later. Bad processing time and bad shipping. I understand the covid-19 situation but I been ordering by mail a bunch of things since the pandemic and you people has been the worst so far!

Date of experience: June 2, 2020
Ian Z.
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There is no real service
June 15, 2020

There is no real service. It took the computer 3 days to get back to me. In fact I canceled order the same night I bought it and I was written 3 days later saying to late order was shipped while in fact it took over 3 weeks to get the item.

Date of experience: June 15, 2020
Sophia S.
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I paid for 2 day shipping and recoeved my order a week later. I had to pick it up at my local Walgreens per Fedex would not leave on my door. The product itself is absolutely wonderful, but I received the prodect well after when I needed to have it. Would buy again for the great deal and product, but would skip paying extra for shipping.

Date of experience: October 2, 2020
C W.
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On the 4th business day after placing order, I emailed cust srvce, got email back eplaining that ship takes place 4-5 bus days after order placed. On the 6th bus day, I emailed cust srvce again. I received no response from cust srvce but did receive shipping confirmation for that same day. Not a big deal to me. The great value I get in my purchases from Invicta Stores is unparalleled and I remain a very happy customer.

Date of experience: October 24, 2019
Michael M.
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No more Invicta STORE purchases for me!
March 6, 2020

No more Invicta STORE purchases for me! Delivery from the Hollywood FL. Store, Left and the carrier had sent the package to Georgia which had to be returned to the Tampa Bay Area, FL. Then delivered approx. 35 miles further south to Bradenton, FL! I'll Stay with TV shopping. It seems more dependable and their contact number can pin point your order and it's point of delivery!

Date of experience: March 6, 2020
Jules G.
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The watch came right before my birthday
January 23, 2019

The watch came right before my birthday. It's a great watch for the price with discount. Irritates top of my wrist just a little other than it's a nice looking piece. I've worn it with a sport coat and just a regular tshirt.

Date of experience: January 23, 2019
Bruce P.
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While making purchase it state no shipping charge, then was charged 12 for shipping, which I think is too high, this is the second watch I have ordered, I thought you get some kind of discount for 1st order which I never got and your customer service hours are not very good.

Date of experience: July 6, 2019
Hieu H.
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I will never order anything from your company
October 11, 2020

I will never order anything from your company. Customer service is horrible. Act like I didnt know what I was doing. So she repeated everything I said that I did with the order. I like your products. But still will not order again.

Date of experience: October 11, 2020
Ronald R.
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I've over 70 Invicta watchs and only had problem with 1 watch and rubber band Snap in half on that, but other then that all of the watch are on good condition. Invicta company make some of the better watch on the world.

Date of experience: September 12, 2019
Detter W.
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The last order is good, but my previous order was a big disappointment. I returned the watch because the bezel was not attached. It was returned to me with another color bezel. I have not worn that watch at all! Very dissatisfied "

Date of experience: April 5, 2018
Lourdes S.
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On my watch that i received 2 weeks ago, i had to retun it, since that the arrow that indicates the name of the week, stop working, so i contact Invicta and they told me to return the watch. As my understand the watch arrived yesterday to your site.

Date of experience: February 11, 2020
Shirley C.
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I like the price break, it says enter code"site40" and you receive 40% discount across the site. It was not applied to my order. I didn't receive the price break, however, my son loves his watch and it arrived in a timely fashion.

Date of experience: June 11, 2020
Kent C.
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The product was not wrapped well and was damaged when received. I am pretty sure the watch was sent already damaged, despite the very poor and insufficient packing. I did not purchase this item as an "as is" item. I have purchased several watches from InvictaStores.com and this item stands out as the worst packed item I have received - which is ironic because the watch itself when undamaged is such a nice watch. I did contact InvictaStores.com Help Desk and was offered a refund, and informed of the warranty repair process. The reason for "one star" rating is because of the damaged condition I received the watch - which was supposed to be new and undamaged, AND the absolutely terrible packing of the watch. There certainly was a failure of sorts on any quality assurance checks related to checking the condition of the watch prior to shipment and during the packing and shipment process. Extremely disappointed.

Date of experience: March 2, 2020
Jim D.
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Most of the time there are too many watches to choose from. It takes too much time to go through all of them so I try to sort them but there needs to be a better way for the customer to have the types of watches they have been buying and then have a presorted list as opposed to 20+ pages of watches to sort through. Everything else is great.

Date of experience: September 20, 2018
Jrock T.
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I ordered the wrong size watch
July 13, 2020

I ordered the wrong size watch. I wanted a 40mm and accidently ordered a larger size. I received the watch and called customer service. I waited 1.5 hours on hold and finally gave up. I went on line and requested a return request form which I received.
I re-bought the watch I wanted in the 40mm size but have yet to hear back from Invicta as to whether or not they are giving me a credit on the watch I returned, of course after they take 20% of my money for a restocking fee for a simple mistake. I want to be reimbursed rather than a credit as well. We'll se what happens. I have bought at least 5 watches from Invicta.

Date of experience: July 13, 2020