Invicta Stores

I called in to checked on my previous order and the rep that help me would not even give a break on the price of the watches thats been change from 2 weeks ago which i placed the order but for some reason it didnt go through. If i order this watches from evine they will help me out and ajust the prices, its not fair to just ignore customers trying to buy multiple watches from your store, this is not a good business practice.

The watch I received has a blimish and returning the watch has been difficult I've emailed twice, it take several day for a response. I was on hold for over 2 hours then got disconnected due to the office closing. I still have not received my return label.

I tried several times putting items in my cart. After I continue shopping the items were erased from my cart. Experience of having to repeat putting items in the cart was horrific. It also logged me into another customer's account that had products in their cart. TERRIBLE.

After a few attempts, was able to proceed with purchase, but was unable to log in to my account first. So I made the purchase without logging into my account. It seems looking back on my purchases with Invicta.com, that some of my purchases are not recorded in my purchase history since I didn't log in before buying. I hope that you have that capability to match these purchases with my account.

Love the watch, perfect. Delivery gave me the run around. It was supposed to be delivered 12/12. So everyday from the 12th until Monday I received an email saying It would be delivered that day. So I had to waste my days at home waiting for a package that never came for 4 days past delivery date. BAD BUSINESS!

I wish there was a brick and mortar store in my area.
Since there isn't one anywhere close to me, I wish the promotions that are available to in-store purchases would also be available to people that don't have the access to a store. I would start a collection of Invicta watches with the better promotions.

I have spent much time online trying to find out how to return the watch. Mostly just waiting and waiting and waiting. I was finally told a return label would be sent to me but I have not received it and several days have passed.

I love this watch. Women's watches are always too small for my wrist so I love that you made this one in men's! Unfortunately I am going to have to return this watch as it is too large for me. I have had multiple surgeries on my wrist and hand and finding a watch that is going to be comfortable is difficult.

The only issue I had with another order was that I waited 4 days before an email was sent out saying that the product is no longer available. The product is stay saying it is available but customer service said it won't be until August.

I have placed several orders containing multiple items in the order and have only received partial shipments on each order. I am still awaiting items ordered. I have sent emails regarding this with no updates on when the missing items will be shipped and received.

Good morning,
The items were very nice, but they took forever to be delivered almost a month. Then I get an email saying one items was no longer available, in which I was very upset. I waited almost a month to get something, then get a email to say its no longer available and this was suppose to be a gift.

The time of confirmation of order to actual shipping is very long. The product arrived 20 days from order placement. The is 2020. I don't understand the long delay. If I place another order for a watch. I choose an overnight or 2 day delivery. Will the watch ship 2 weeks from order date or first business day after order date? I have a couple of other watches I'd like to order.

Very pleased!
Ordering was very easy.
Although, the time it took for my item to be packaged and shipped was nearly a week. Not including the time it took to travel from point A to point B.
Processing is the only thing that can be improved upon.

Was very satisfied with the watches I purchased, however the delivery time was about 2 and half weeks. I received other orders from other stores that I ordered after and received them before hand. The wait was worth it but the delivery time is a little long.

I love their products. I love the detail of their watches. However shipping with Fedex is a mistake! Fedex would leave the product by the door and not even ring the bell. Fedex would also sign it as if I signed for it. I have to keep a look out to make sure my products doesn't get stolen. I Love Invicta, but their shipping partner sucks.

I have got so many compliments on this watch since I received it The watch is very pricey looking. Worth the price that was paid for it.

The band from the watch was not intact. One of the pins were missing from the band. I contacted customer service about the issue and they offered a solution but the invicta store in my state is far away so i had to get it fixed at a local watch store.

It was good, but I want to send one of the watches back and no one has responded to me about it yet. It has been 4-5 days I believe. Nothing wrong with the watch itself, just one of the 3 isn't as nice as I thought it was in the picture.

Got 3 watches on close out special, one for me, one for my fiance and one for his brother. We are all extremely happy with our purchases.