Invicta Stores

I ordered a watch and have not received it. This is becoming a problem. This is so unprofessional to me because I really enjoy haveing Invicta watches but for my pass 4 watches that I ordered they all have come late. Customer Service takes so long to answer you back. I'm still waiting on a watch now.

I was disappointed the item I wanted was shown as available so I maid a purchase...I placed item in my cart paid for it...then the order was cancelled...card was charged...the question I have is why does it take so long to credit your order back it should credit you account back as soon as the order is cancelled

Invicta could have made me aware that the products I purchased were at a physical store and would take longer to ship. Had I been aware I would have expected the longer wait time and been more satisfied. The customer service people I talked to were able to answer questions and ensured I would get my products soon.

Always love looking at collections and this one is very reasonably priced. Although it took a while to arrive I love the watch. Easy to size and wore it the day it arrived. Quite pleased. Very striking timepiece.

Directions were not good. Was disappointed to read if there is an issue, I have to pay so much. Doesn't seem good customer service or good warranty that if there is a problem, the customer pays for it.

I purchased two watches. One is working fine, the second one is not. Followed operating instructions and could not get to work. Will be returning watch. Because it was a Christmas gift the recipient could not enjoy it.

No exchanges allowed. Had to send back first watch and still haven't received refund. I went ahead and ordered a different watch which I love. No issues with new watch. I feel the refund is taking too long.

I received my order from a professional Feedex staff who was very professional. My order came in well packed. I love the beautiful watch. It was money well spent. The manual was not comprehensive enough. I had to contact customer care who sent me an e copy on record time. Thank you.

Best experience ever. I wish I could have received credit from purchasing from the store, online, but I created my account after I purchased the product. Other than that, I will definitely be buying more in the future.

Delivery was delayed and I had to email customer service twice until I was advised the reason for the delay. I recommend to advise customers if delivery will be outside of the normal processing date range. Thank you.

The site is easy to navigate and find what you are looking for or like, fast easy checkout and usually the delivery time is fast, outside of a pandemic. Although even now delivery time has been pretty good.

I call about 4 time in regard on my order because a not receiving my watch...and all the time was different excuses...1st it takes about 1 to 5 business day but it's been more than 5 working day, then it's to mush demand, then it's at the wearhouse, then it's in your way.and still waiting and waiting and finally got it...but was to many excuses.

I have been collecting Invicta watches for a couple of years now and have always been happy with the quality. My most recent purchase was no disappointment; it lived up to the quality I have come to expect.

The last purchase. I never received a tracking number so the lazy postal worker left the watch on the patio. Someone took the package, thank goodness a neighbor saw who took it and I was able to confront them to get it back.

I have been a fan of Invicta for many years. I own several watches and have given many for gifts. This purchase was a gift for one of my sales managers. He was so excited to receive it and absolutely loved the watch.

The price is a little more expensive than other US purchasing sites, and there is no response to customer service for product inquiry
For example: When are the pro diver models ******* and ******* in stock? No response, only other models are recommended

I ordered 3 watches on the same order. Two of the three have been received, no idea when and if the third watch is coming. All have been paid for already. Shipping time was about 2 weeks for the ones I have received.

The shopping was great! Quick and easy. My only issue was the delivery. I requested for my order to be placed inside the front door instead my entire order was placed outside where anyone could have stolen it. Thank God everything was okay.